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Western Digital

Hard Drive

 

Installation Guide

Summary of Contents for Computer Hard Drive

Page 1: ...Western Digital Hard Drive Installation Guide ...

Page 2: ...hich may result from its use No license is granted by implication or otherwise under any patent or patent rights of Western Digital Western Digital reserves the right to change specifications at any time without notice 2002 Western Digital Technologies Inc All rights reserved Western Digital and the Western Digital logo are registered trademarks of Western Digital Technologies Inc Other marks may ...

Page 3: ...ll the Hard Drive 5 Register Your Product 6 7 Install the Hard Drive with a Controller Card Set the Jumpers 7 Install the Controller Card 8 Install the Hard Drive 8 Install the Ultra ATA Drivers 11 Set Up and Copy Files 13 Register Your Product 13 14 Data Lifeguard Install Software Operating System Compatibility 14 Disabling Floppy Boot Protection 16 Using Data Lifeguard Install Software 17 A Part...

Page 4: ...e and Support 29 30 Appendix Regulatory Compliance 30 Agency Approvals 30 Federal Communication Commission 30 Underwriters Laboratories 30 Canadian Standards Association 30 TUV Essen Laboratories 30 CE Compliance For Europe 30 Radio Frequency Interference Statement 30 FCC Notice 30 CSA Notice 31 Warranty Information 31 Obtaining Service 31 Return Material Authorization 31 Limited Warranty 31 Durat...

Page 5: ...d should be handled with care during unpacking and installation Hard drives can be damaged by rough handling shock and vibration or electrostatic discharge ESD Be aware of the following precautions when unpacking and installing your Western Digital hard drive Do not unpack your hard drive until you are ready to install it Your hard drive is packaged in a static shielding bag Use this bag to place ...

Page 6: ...ting hard drive before installing your new Western Digital hard drive Most operating systems include a backup utility Refer to your operating system or utilities documentation for procedures Open Your Computer 1 Power down the computer 2 Unplug the power cord 3 Remove the computer system outside cover refer to your computer system manual for instructions CAUTION Do not remove tear or damage the ta...

Page 7: ...s to see if it is configured for Cable Select If it is then your system supports Cable Select 3 If the IDE device installed is not configured for Cable Select or if you do not have an IDE device installed in your computer check your system documentation or contact your system motherboard manufacturer to determine if Cable Select is supported Set the Jumpers Jumper settings are used to determine th...

Page 8: ...ingle Configuration Single Installing the new drive as the only drive in the system If installing your new Western Digital hard drive as the only IDE device on the cable then move the jumper shunt on the drive to pins 4 and 6 Master Slave Configuration To set up the Master Slave configuration one device on the cable must be jumpered as Master designated as the primary device and the other jumpered...

Page 9: ...er drive to the black connector of the IDE interface cable and the Slave drive to the gray connector 2 Connect the IDE Interface Cable to the Motherboard Attach the blue end of the IDE interface cable to the 40 pin connector on the motherboard Match pin 1 on the IDE interface cable to the connector on the motherboard 3 Connect the Power Supply Cable Attach the computer system power supply cable to...

Page 10: ...tem manufacturer or your local computer dealer or call Western Digital technical support Power On Your Computer 1 Replace the system cover reconnect the power cord and power on the system At startup the computer will display all the devices detected on the system 2 If the drive you installed is not detected restart the computer 3 At startup run the CMOS Setup program Refer to your system manual fo...

Page 11: ... on your drive configuration Identify your drive configuration and jumper your new Western Digital hard drive to the recommended setting NOTE Both Master Slave and Cable Select configurations refer to having multiple devices attached to the same IDE interface cable If you are connecting only one device to the IDE interface cable then the device is considered to be a Single drive Western Digital ID...

Page 12: ...ts 4 Secure the controller card bracket to the system case NOTE If you wish to connect the hard drive activity LED to your new Western Digital hard drive refer to your system manual for instructions Install the Hard Drive IMPORTANT Windows NT 4 x 2000 XP Users Only Hard drives connected to the Ultra ATA controller card will not boot into the Windows operating system without driver support If you w...

Page 13: ...he black connector to the new IDE interface cable to the Master drive Connect the grey connector to the Slave drive Connect the blue end of the new IDE interface cable to the IDE connector IDE 1 on the controller card 2 Connect the Power Supply Cable Attach the computer system power supply cable to the 4 pin power connector on the back of your new Western Digital hard drive The 4 pin connector is ...

Page 14: ...need to install 5 25 inch mounting hardware in order to properly mount the hard drive If you do not have mounting brackets contact your system manufacturer or your local computer dealer or call Western Digital technical support 4 Reconnect the power cord and power on the computer Make sure that the controller card is properly seated before powering on the computer ...

Page 15: ...ollow the onscreen directions then Windows will restart or shutdown for the driver installation to take effect II Using data from an existing drive with Windows 98 Me already installed 1 After installing the Ultra ATA controller card and connecting your Western Digital hard drive power up the system and boot into Windows 2 The Add New Hardware Wizard will appear indicating that a PCI Mass Storage ...

Page 16: ...stallation process Otherwise proceed to Set Up and Copy Files on page 13 IV New Install Windows 98 Me 1 After installing the Ultra ATA controller card boot to the Data Lifeguard Tools diskette and follow the onscreen directions to configure the hard drive 2 Install Windows 98 Me 3 After installation go the Start menu select Settings and click on Control Panel 4 In the Control Panel window double c...

Page 17: ...nd select Drive to Drive Copy then Entire Drive 9 Choose your old hard drive as the Source and your new Western Digital drive on the Ultra ATA controller card bus as the Destination 10 Select Automatically Resize Partitions and click Finish 11 Replace your system cover and restart the system when prompted This concludes the hard drive installation process Register Your Product Take advantage of We...

Page 18: ...Windows 98 all versions Before partitioning and formatting your hard drive you must tell the system what type of hardware you are using This is referred to as configuring the system BIOS Your computer system provides an initial setup utility CMOS Setup for that purpose Each system BIOS is different The information supplied here is not meant to be followed step by step but is provided as a guidelin...

Page 19: ...fig drive type or does not show full capacity disable LBA select User Defined and enter 1023 cylinders 16 heads and 63 sectors for the drive parameters Selecting User Defined ensures that the Data Lifeguard Install software will install on your system If your system BIOS does not have auto config or User Defined select Type 9 Selecting Type 9 ensures that Data Lifeguard Install will install on you...

Page 20: ... formatting Windows NT 1 Click the Start button and point to Programs Administrative Tools Computer Management 2 Select Disk Management on the left side 3 Right click on your new hard drive to proceed with partitioning and formatting Disabling Floppy Boot Protection 1 After the installation reboot or power on your system with the Data Lifeguard Tools diskette in your floppy disk drive 2 Select Ins...

Page 21: ...ive Copy C Advanced Options A Partition and Format 1 Select Partition and Format from the main menu and click Next 2 Click on the hard drive you wish to configure and click Next 3 If you wish to copy from an existing hard drive to your new drive select No and click Next If Yes select the source drive and click Next 4 The Partition Definition menu will appear and you will be given two options to co...

Page 22: ...2 The menu will appear and you will be given three options Select EZ BIOS Setup to configure EZ BIOS settings for a drive Simply highlight the drive and click on either Uninstall EZ BIOS or EZ BIOS Settings Select Backup Restore Track Zero to restore the boot track 0 if damaged Track 0 contains the partition table and boot code A backup is automatically made when Data Lifeguard is used to set up y...

Page 23: ...agnostic utility such as SCANDISK CHKDISK or DEFRAG reports errors on the hard drive Using Data Lifeguard Diagnostics Data Lifeguard Diagnostics does not overwrite data on the hard drive during the scan If used properly it will not result in data loss Always back up your data before running any diagnostic utility 1 Insert the Data Lifeguard Tools diskette into the floppy disk drive 2 Reboot or pow...

Page 24: ... Press R to test the drive When the test is complete the Verify Drive window displays Data Lifeguard Diagnostics reports the status of the hard drive with status messages and descriptions as follows CAUTION Do not select the Write Zeros to Drive option unless instructed to do so by qualified technical support personnel This option will erase all data on the drive Status Message Description No Erro...

Page 25: ...ves connected to your system 3 After BIOS Check has finished testing carefully follow the on screen directions NOTE BIOS Check may not support some controller cards Data Lifeguard Ultra ATA Management This utility software is designed to enable or disable the Ultra ATA capability on Western Digital hard drives that support this feature as well as allows you to select other Ultra ATA configurations...

Page 26: ...Do not run Data Lifeguard Ultra ATA Management while the Windows operating system is active 3 The Data Lifeguard Tools Welcome screen displays Click Data Lifeguard Utilities to continue 4 After the Data Lifeguard main menu displays click Ultra ATA Management and carefully follow the on screen directions ...

Page 27: ...ll be limited to installing one IDE ATA device per channel for a maximum of two IDE ATA devices The following is a summary of the steps necessary to install a hard drive less than 137 GB as a secondary hard drive in a Power Mac 1 Since Cable Select is the default jumper setting of your Western Digital hard drive you must change the configuration to Slave see page 7 for a diagram of the jumper bloc...

Page 28: ...es Current Windows operating systems 98 NT Me 2000 XP do not support hard drives larger than 137 GB Western Digital has included a controller card and drivers to address this operating system limitation During installation hard drives larger than 137 GB must be attached to the controller card and the drivers for your operating system must be loaded properly to avoid the risk of data loss Certain o...

Page 29: ...end using the latest Data Lifeguard Install software to ensure support of the full capacity of your hard drive Visit our product support Web site at support wdc com for the latest version Other options are to upgrade your system BIOS or purchase a controller card Contact your system or motherboard manufacturer for a BIOS Flash or more information The following operating systems recognize extended ...

Page 30: ...ly Q263045 SCANDISK reports errors on hard drives larger than 32 GB Q243450 Windows 95 All Versions Windows 95 does not support hard drive capacities greater than 32 GB Users should upgrade to Windows 2000 Windows Millennium Windows 98 or Windows NT 4 0 Service Pack 4 or higher Microsoft Knowledge Base Article ID Number To download the Microsoft fix for each problem go to support microsoft com and...

Page 31: ...ser defined drive type and enter 1023 cylinders 16 heads and 63 sectors for the drive parameters 3 Next you will have one of two Mode options LBA Mode or IDE Translation Mode Select the option appropriate to your computer BIOS which disables Translation This can be done by disabling LBA or choosing Normal or Standard CHS mode 4 Your BIOS may have more settings other than Cylinders Heads and Sector...

Page 32: ...ard has two benefits It will have its own BIOS to support the drive and enable the higher transfer rates the drive is capable of attaining Western Digital s Online Store at store wdc com has a complete selection of ATA controller cards that allow you to access the full capacity of the hard drive and use the higher transfer rates 3 A third option is to use our Data Lifeguard Tools diskette to set u...

Page 33: ...ail to Western Digital Technical Support You may also call using the phone numbers listed below When calling for support have your Western Digital hard drive serial number and system hardware and software versions available USA Canada Outside USA Central Time Europe Central European Time Telephone Numbers 800 ASK 4WDC 31 20 446 7651 Monday Thursday 9 00 am 7 00 pm 8 00 am 5 00 pm Friday 9 00 am 6 ...

Page 34: ...ipment File LR68850 TUV Essen Laboratories IEC 950 EN60950 Standard for Safety of Information Technology Equipment including Electrical Business Equipment CE Compliance For Europe Verified to comply with EN55022 1998 for RF Emissions and EN55024 1998 for generic Immunity as applicable Radio Frequency Interference Statement FCC Notice This Western Digital product has been verified to comply with th...

Page 35: ...er no limited warranty is provided by WD Contact the place of purchase or the system manufacturer directly for warranty service Return Material Authorization No Product may be returned directly to WD without first contacting WD for a Return Material Authorization RMA number If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An ...

Page 36: ... remedy for any defective Product is limited to the repair or replacement of the defective Product WD may elect which remedy or combination of remedies to provide in its sole discretion WD shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product WD s replacement Product under its limited warranty will be manufactured from new and servi...

Page 37: ...vary from state to state Online Warranty Inquiry For further warranty information and inquiries visit our product support Web site at support wdc com and click on Warranty Policy The new online Warranty Inquiry System will provide warranty status based on the serial number of the Product Extended Warranty Certain WD products may be eligible for purchase of additional or extended warranty options F...

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