29 HPT-15K/17K/20K/25K USER MANUAL
14.
WARRANTY TERMS AND CONDITIONS
Period of validity of the warranty and affected products
Western CO. S.r.l. offers a ten-year warranty in the event of defects on entire range of W-
HPT grid-tied inverters.
The default warranty period is 10 years from the date shown on the receipt confirming the
purchase of the product and in any case may exceed 63 months from the date of
production.
Keep in a safe place the Invoice (or the Fiscal Receipt) which may be requested by Western
CO. S.r.l. whenever the warranty is used, otherwise the warranty obligations will lapse.
Technical assistance under warranty is provided exclusively at the only Western CO. S.r.l.
technical support centre located in via Pasubio 1/3 - 63074 San Benedetto del Tronto (AP)
–
ITALY.
Excluded inspections and / or interventions in place under warranty.
Any references and contacts are available at this link:
https://www.western.it/en/contacts
Warranty terms and conditions
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This warranty covers faults in those products that can be proven to be a material and /
or factory defect. The product will be repaired or replaced (at the discretion of Western
CO. S.r.l.) in the Support Centre.
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Any interventions carried out by unauthorized Support Centres, as well as the alteration
of the original plates or the cancellation of the Serial number (even partial), will
automatically invalidate any warranty claim.
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The removal of the rivets for the opening of the inverter - if not expressly authorized
by the Western Support Centre - will automatically invalidate any warranty claim.
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Western CO. S.r.l. is not liable for damage caused to the product by transport; the Buyer
must ensure that the packaging is adequate and able to protect the product from
breakage and impact caused by the transport itself. It is advisable to keep the original
packaging.
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This warranty does not cover damage caused by: carelessness and negligence, incorrect
and improper use of the product, any damage deriving from the use of the product