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WARRANTY STATEMENT
Remember to save the receipt. Proof of purchase is required for all warranty work.
WEN® pressure washers are under warranty to be free from defects in materials and workmanship for a
period of two (2) years from date of original purchase. Pressure washers used for commercial or rental use have
a warranty period of 90 days from date of original purchase. Keep purchase receipt and mail in the product
registration card for proof of purchase.
WEN® will repair or replace, at its discretion, any part that is proven to be defective in materials or workmanship
under normal use during the two (2) years warranty period. Warranty repairs or replacements will be made
without charge for parts or labor. Parts replaced during warranty repairs will be considered as part of the original
product and will have the same warranty period as the original product.
To exercise the warranty, DO NOT RETURN TO RETAILER. Instead, call the toll free Customer Service
number at (800) 232-1195 and you will be instructed on where to take the pressure washer for warranty service.
Take the pressure washer, the manual, and the proof of purchase (the receipt) to the nearest repair facility
recommended by the Customer Service Representative.
To make a claim under this Limited Warranty, you must make sure to keep a copy of your proof of purchase
that clearly defines the Date of Purchase (month and year) and the Place of Purchase. Place of purchase must be
a direct vendor of Great Lakes Technologies, LLC. Third party vendors such as garage sales, pawn shops, resale
shops, or any other secondhand merchant void the warranty included with this product. Contact techsupport@
wenproducts.com or 1-800-232-1195 to make arrangements for repairs and transportation.
When returning a product for warranty service, the shipping charges must be prepaid by the purchaser. The
product must be shipped in its original container (or an equivalent), properly packed to withstand the hazards
of shipment. The product must be fully insured with a copy of the warranty card and/or the proof of purchase
enclosed. There must also be a description of the problem in order to help our repairs department diagnose
and fix the issue. Repairs will be made and the product will be returned and shipped back to the purchaser at no
charge.
THIS LIMITED WARRANTY DOES NOT APPLY TO ACCESSORY ITEMS THAT WEAR OUT FROM
REGULAR USAGE OVER TIME INCLUDING BELTS, BRUSHES, BLADES, ETC.
The warranty does not extend to pressure washers damaged or affected by fuel contamination, accidents, neglect,
misuse, unauthorized alterations, use in an application for which the product was not designed and any other
modifications or abuse. Parts that need regular maintenance such as recoil starters, spark plugs, air filters, etc. are
also not covered under the warranty.
WEN® is not liable for any indirect, incidental or consequential damages from the sale or use of this product.
Any implied warranties are limited to two (2) years as stated in this written limited warranty. Some states do not
allow the exclusion or limitation of incidental or consequential damages. Some states do not allow limitation on
the length of an implied warranty. This warranty gives you specific legal rights, and you may have other rights that
vary from state to state.