PROBLEM
POSSIBLE CAUSE
SOLUTION
Engine will not start.
1. Engine switch is set to OFF.
1. Set engine switch to ON.
2. Fuel valve is turned to OFF.
2. Turn fuel valve to ON.
3. Oil is low.
3. Add or replace oil. Refer to "Step 1 - Add/
Check Oil."
4. Engine is out of fuel.
4. Add fuel. Refer to "Step 2 - Add/Check Fuel."
5. Engine is filled with
contaminated or old fuel.
5. Drain the fuel in the tank and fill with fresh
fuel. Refer to "Draining The Fuel Tank."
6. Spark plug is dirty or broken. 6. Clean or replace the spark plug. Refer to
"Spark Plug Maintenance."
7. Carburetor is air locked.
7. Shut off the fuel valve. Remove the bolt
from the bottom of the carburetor. Take off the
carburetor bowl to allow it to reset. Replace
carburetor bowl and reinstall the bolt.
8. CO levels too high.
8. Refer to "CO Sensor Information" on p. 23.
9. CO sensor disconnected,
removed, or faulty.
9. Connect or install the CO sensor. If an error
is shown, contact WEN customer service for
assistance.
10. Ghost in the generator.
10. Persuade the ghost to leave.
Engine runs but there is
no electrical output.
1. Circuit breaker has been
tripped due to overload.
1. Turn off and unplug electrical device(s). Wait
5 minutes, then press the circuit breaker to
reset. Check the total wattage of the devices
and reduce the load if it exceeds the capacity of
the generator. Then plug the loads back in one
by one.
2. Bad connecting cords/wires.
2. Check the power cords and extension cords.
Do not use if any cord is damaged. Replace
damaged cords immediately.
3. Bad electrical device
connected to the generator.
3. Try connecting a different device.
4. Internal generator problem.
4. Consult chart on p. 21 for troubleshooting
the overload light.
WARNING!
Stop using the generator immediately if any of the following problems occur or risk serious
personal injury. If you have any questions, please contact customer service at
1-800-232-1195
(M-F 8-5 CST),
or email
.
TROUBLESHOOTING GUIDE
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