Wells HRCP7200, Owner'S Manual

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TROUBLESHOOTING SUGGESTIONS
11
SYMPTOM POSSIBLE CAUSE REMEDY
No power to unit
Circuit breaker tripped Reset circuit breaker
Selector switch OFF Set to HOT or COLD
Unit doesn’t heat
(HOT Mode)
Selector switch not set to HOT Set to HOT
Insufficient water in tank
Be sure drain valve is closed
Allow to fill above min water level
Temp control not set high enough Set temp control
Min water level sensor dirty Clean water level sensors
Hi-limit safety tripped Allow to cool, reset hi-limit
Internal damage
Contact Authorized Wells Service
Agency for repairs
Food not kept hot enough
(HOT Mode)
Food was not pre-heated Add only pre-heated food
Food too thick Stir thick food frequently
Temp control not set high enough Set temp control to desired temp
One hi-limit tripped (7400, 7500
or 7600 models)
Allow to cool, reset hi-limit
Internal damage
Contact Authorized Wells Service
Agency for repairs
Unit doesn’t cool
(COLD Mode)
Selector switch not set to COLD Set to COLD
Tank too hot Allow to cool to 100ºF or less
Condenser cooling louvers or coil
plugged Clean condenser louvers and/or
coil
Internal damage
Contact Authorized Wells Service
Agency for repairs
Food not kept cold enough
(COLD Mode)
Food was not pre-chilled Add only pre-chilled food
Pan rails set on high position
For NSF 7 operation use lower
pan rail supports
Condenser cooling louvers or coil
plugged Clean condenser louvers and/or
coil
Refrigerant adjustment needed
Contact Authorized Wells Service
Agency for repairs
Tank will not fill
Selector switch not set to HOT Set to HOT
Minimum water level sensor dirty Clean water level sensors
Drain valve open Be sure drain valve is closed
Internal damage
Contact Authorized Wells Service
Agency for repairs
Tank overflows
Maximum water level sensor dirty Clean water level sensors
Internal damage
Contact Authorized Wells Service
Agency for repairs
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42
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