Document No.: CWL-URM-04A
|
Revision No.: 00.
|
Revision Date: 20.06.2022
Document No.: CWL-URM-04A
|
Revision No.: 00.
|
Revision Date: 20.06.2022
21
22
17. Warranty
19. Serviceability
Our products are well tested and they come with reasonable confidence from us that they
are free of defects at the time of distribution. The product you bought is warranted for one
year from the date of purchase. During this one year, the company is liable to replace the
device or provide a refund to you for any major failure of the device. You also have the right
to get the product repaired or parts replaced if they fail to operate at acceptable level of
quality without being qualified as major failure.
The warranty is not transferrable and so it is extended only to the original user. You are
entitled to the warranty only against original parts. The warranty stands void if any part of the
device has been opened and repaired or replaced by the customer or unauthorized third
party technician. Additionally, the warranty will also be voided if the device is misused or
abused in any form.
If the device was bought online, the customer has to make the arrangements and bear the
expenses for returning the product. In case of an approved replacement, the customer has
to also bear the expenses for delivering the replacement. If the device was bought from an
authorised dealer, the customer may return the device to the dealer.
Please ensure that you have read and tried the troubleshooting steps mentioned in the
'Troubleshooting' chapter of this manual before approaching us for exercising the warranty.
If the device is not turned on or the battery of the device gets damaged then contact nearby
authorized distributor or call to our customer care on +447411139760.
This limited warranty shall only apply to defects that are reported to the Distributor from
whom the Customer purchased the product within the applicable warranty period. If there is
not a Distributor, you must contact Camex Wellness Limited directly.
20. Device foot pads and foot intensity
The device should be charged for at least 6 hours before first use.
NOTE: It is recommended to not use Circulator (Nerve & Muscle Stimulator) for more than 2
sessions of 30 minutes (or the equivalent) per day.
21. Spillage of liquid
The equipment is not protected against liquid ingress. Spillage of liquids which may bring live
parts of the equipment into contact with conductive enclosures or direct contact with
operator, other personnel or the patient, must be prevented. It’s recommended to not use the
device around any kind of water of particulate matter. Same information is also provided in
the caution section. IP rating of the Circulator (Nerve & Muscle Stimulator) device is IP20.
22. Technical data
Standard and regulation
18. Batteries
Battery Handling and Usage to prevent the risk of overheating, fire or explosion: •Do not
puncture, crush, disassemble or modify the device.
Do not throw the device into fire.
Do not recharge, use, or leave the device in any high temperature environment such as in a
location near a fire or in direct sunlight. The device contains a built-in rechargeable
Lithium-Ion battery which must be disposed of properly. Dispose of the device according
to applicable local government regulations. Do not disassemble the device by yourself.
The device contains a built-in rechargeable Lithium-Ion battery which must be disposed
of properly. Dispose of the device according to applicable local government regulations.
Do not disassemble the device by yourself.
The system is developed and manufactured with observance of a number of directives,
regulations and standards. Information regarding the compliance status with relevant
national and international standards, regulations and laws can be obtained on request
from your Camex Wellness Limited’s representative.
The system conforms to IEC 60601-1 3rd edition, ordinary equipment (enclosed without
protection against ingress of water).
