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BeHear ACCESS User Manual 

 

Page 13 of 39 

Product Name: BeHear ACCESS 

Product No.: ABH-120 

Doc. No. BHAUM202012.31 

Checking for Updates 

Keeping BeHear ACCESS  updated with the latest  version of the 

firmware allows you to enjoy its  most advanced features. We 

recommend checking for updates before you start using your headset. 
To check for an update: 
1.

 

Make sure the  BeHear  ACCESS  headset is powered on and 

connected to a phone with the 

W&H BeHear

 application installed. 

2.

 

From the bottom menu of the app, choose the 

Settings

 option and 

tap the 

Update

 button in the screen. 

Note

: The  app checks for updates automatically when the 

Auto

 

option is selected for the 

Headset Update Check

 in the 

Application

 

section of the 

Settings

 screen.

 

3.

 

If an update is available, launch the update process by following the 

instructions displayed on the screen. 

 

RECOMMENDATION:

  

The headset update process lasts for several minutes (typically 15-20) during which time the 

headset and application must stay powered on and connected. We recommend verifying that 

the batteries in both the headset and the phone be sufficiently charged prior to starting the 

update.

 

Personalization 

We highly recommend that you adjust the acoustic performance of the headset to suit your 

own personal hearing capabilities and preferences, using the built-in 

Hearing Assessment

 in the 

W&H BeHear

 app.  

If you have a recent audiogram you can skip the W&H BeHear Hearing Assessment and enter 

the values from it manually. Tap the 

Personal

 option in the bottom menu and enter the values 

into the table in the 

Editor

You can also choose any of the typical audiograms available in the 

Library

 of the application. 

The  results (whether generated from the hearing assessment, chosen from the library, or 

manually input into the editor) are automatically applied to the six BeHear ACCESS presets – 

Indoor, Outdoor, Crowd, Live Music, Exclusive T-Coil, and Transparent T-Coil – to create profiles 

that reflect your own hearing abilities. These personalized profiles ensure that you get the most 

benefit from BeHear ACCESS, using it as a truly personal sound amplifier. Sounds from music 

play and phone calls are personalized as well.  

Hearing Assessment 

During the assessment, six different testing sounds will be played for each ear, one after the 

other. Each testing sound represents a different range of audible frequencies. The purpose of 

the assessment is to determine the best volume for each frequency range based on your unique 

hearing profile. The results will be saved in the application and applied to the headset. They will 

be used to adjust the audio performance of your personal BeHear ACCESS headset. 
Two variances of the assessment are available: 

 

Basic

 assessment. This is the default option, which will be sufficient for most users. During 

the Basic assessment you will be asked to indicate at which volume the testing sound first 

becomes audible (

Hearing

 

Threshold

).   

 

Advanced 

assessment. This assessment is more comprehensive and therefore takes longer. 

During the Advanced assessment you will need to indicate two different volume levels for 

each testing sound. One is the 

Hearing

 

Threshold

, the same as for the Basic assessment. 

Summary of Contents for BeHear ACCESS

Page 1: ...Product Name BeHear ACCESS Product No ABH 120 Doc No BHAUM202012 31 BeHear ACCESS User Manual Sound Enhancement by Alango Technologies Ltd...

Page 2: ...Technologies a leading supplier of voice and audio enhancement technologies for the communication and entertainment markets BeHear and Wear Hear are registered trademarks of Alango Technologies Ltd Fo...

Page 3: ...ting with Bluetooth Devices 11 Automatic Connection of Paired Bluetooth Devices 11 Choosing from Multiple BeHear ACCESS Headsets Paired to the Same Smartphone 11 Connecting Simultaneously to Two Diffe...

Page 4: ...uning for Hearing Amplification State 26 Personalization 27 Personal Hearing Assessment 27 Edit Audiogram 29 Library of Audiograms 29 Settings 30 Application Settings 31 Device Settings 32 Update 33 I...

Page 5: ...unds Hearing enhancement functions including noise reduction echo cancellation and more While the headset itself includes a variety of controls to manage its hearing functions the W H BeHear mobile ap...

Page 6: ...Steady green Headset is charged battery level 50 Light blue Headset is powered on off toggle 2 Micro USB port Open the cover to insert the supplied cable to charge the battery 3 Charging port Place th...

Page 7: ...ar hooks Symmetrical left L and right R variations Three sizes of each variation small medium large 13 Wind protection covers Two pairs of foam covers Place over magnetized metal side of the earpiece...

Page 8: ...ug the larger end of the supplied cable into a standard AC outlet USB charger adapter or into the USB port of a computer 2 Plug the cable s smaller end into the Micro USB port located in the BeHear AC...

Page 9: ...the BeHear ACCESS neckband behind your neck such that the power button is on the bottom and the control boxes are on your chest and the buttons of the control boxes face up 2 Insert the earbuds and p...

Page 10: ...on the left earpiece and the right ear hook on the right earpiece The ear hooks are labeled L for the left and R for the right while the earpieces are marked L and R respectively on the metal bands w...

Page 11: ...econds Pairing BeHear ACCESS with Additional Bluetooth Devices After pairing BeHear ACCESS with the first Bluetooth device repeat the same steps to pair it with additional Bluetooth devices Your BeHea...

Page 12: ...mitter or and the smartphone BeHear ACCESS headset supports two typical connection use cases 1 Your BeHear ACCESS headset is connected simultaneously to a smartphone and to the HearLink Heralink Plus...

Page 13: ...l option in the bottom menu and enter the values into the table in the Editor You can also choose any of the typical audiograms available in the Library of the application The results whether generate...

Page 14: ...essment to proceed if the ambient noise level is too high Conducting the Hearing Assessment To start the assessment tap the Personal icon at the bottom of the W H BeHear app screen and select the Asse...

Page 15: ...sired positions tap the SAVE button at the top right corner of the screen 4 Repeat those actions for the five remaining testing sounds for the left ear and then repeat the process for the right ear 5...

Page 16: ...by the user in real time to suit specific hearing situations The customized presets can either be saved as the new default or discarded Managing Personal Hearing Using the Headset Controls Use the rig...

Page 17: ...nd Tuning grid with your finger until you feel the vibration Wait for 1 2 seconds until the change is applied a white frame will appear around the relevant square Repeat this with other squares to fin...

Page 18: ...ten To activate and deactivate EasyListen press and hold down the button which works as a toggle A voice prompt will be heard once your choice is accepted To scroll through the speech tempo options qu...

Page 19: ...indicating whether ListenThrough mode is ON or OFF To increase the volume of ambient sound press A long tone will be heard once you reach the maximum volume level To decrease volume of ambient sound p...

Page 20: ...launch the application For iPhones 1 Launch the App Store application and search for W H BeHear 2 Download install and launch the application First Launch When the app is first launched after downloa...

Page 21: ...creen at any time by tapping the Settings icon at the bottom of the screen and choosing the Connection option Upon successful connection of a new headset you will be prompted to select the desired lan...

Page 22: ...followed by the last several characters of the device s serial number will appear in the list of Available devices You can verify the device by checking that the serial number printed on the underside...

Page 23: ...ED alternates red blue b Use the Bluetooth section of the Settings application on your phone to add BeHear ACCESS to the list of My Devices c Return to the W H BeHear app and tap YES in the connection...

Page 24: ...the connection process 5 You can manage connected devices in the Connection screen as follows To connect a new BeHear device tap the ADD NEW button To connect a previously paired BeHear ACCESS tap th...

Page 25: ...tion buttons Indoor Outdoor Crowd Live Music Exclusive Transparent Hearing volume control slider with an option to turn hearing amplification OFF and ON Tuning button to manage advanced sound tuning o...

Page 26: ...the round button and dragging it left softer or right louder Balance Note This control is available for Indoor Outdoor Crowd and Live Music presets only This control sets the desired amplification ba...

Page 27: ...u can edit the name by tapping on it Actual Audiogram The displayed chart depicts the current audiogram values of the connected BeHear ACCESS headset Tap the chart to display the audiogram in full scr...

Page 28: ...sment display two charts one for Hearing Threshold and the other for Comfortable Level To display the relevant results tap the chart name To save the assessment results and apply them to the headset T...

Page 29: ...Personalization screen to open an empty table for inputting values The automatically created file name can be changed by tapping on it Input the hearing loss values as they appear in your external aud...

Page 30: ...tion of both the headset and the app is done via the Settings screen Display the Settings screen by choosing the Settings icon in the bottom menu Connection Tap the Connection button to manage the Blu...

Page 31: ...een and check for an available update The recommended setting application default is Auto Headset Update Download This setting determines the preferred network connection when downloading updates for...

Page 32: ...urned on or off according to the last choice during the previous music playback The function can be turned on or off manually in real time either by pressing and holding on the right hand control box...

Page 33: ...h call tone The recommended setting device default is ON Update The app supports firmware updates of the connected BeHear ACCESS headset allowing users to enjoy its most advanced features You can veri...

Page 34: ...application are accessible via the Information screen Display the Information screen by tapping the Information icon in the bottom menu Introduction Tap the Introduction button to view introduction s...

Page 35: ...Speech Comprehension and ListenThrough Music Appreciation Navigate between the introduction screens by swiping the phone s screen Tutorials Select ACCESS in the list of headsets to watch YouTube video...

Page 36: ...Hear ACCESS headset by choosing the Terms of Use option in the Information screen FAQ Find answers to frequent customers questions in the Wear Hear website by choosing the FAQ option in the Informatio...

Page 37: ...sounds keyboard taps etc in the smartphone connected to your BeHear ACCESS headset It will guarantee smooth and convenient operation of your BeHear ACCESS as a personal sound amplifier without undesir...

Page 38: ...d in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipme...

Page 39: ...5 863 by appropriate standards IEC 62321 3 1 2013 Ed1 0 IEC 62321 5 2013 Ed1 0 IEC 62321 4 2013 A1 2017 Ed1 1 IEC 62321 7 2 2017 Ed1 0 IEC 62321 6 2015 Ed1 0 IEC 62321 7 1 2015 Ed1 0 IEC 62321 8 2017...

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