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LEVEL DOOR (IF NEEDED)—If during previous step the door 

rolled up level and straight, skip this step.

A. Check that guides are plum, square, level, and are properly 

     mounted onto floor and wall.

B. Check that the pipe is level.

C. Check that the attachment of the curtain is straight on the

     pipe.

If all of the above is correct and the door still rolls up out of 

level, a shim may need to be added, as shown in Figure 23.

Shim materials:

• A piece of rubber is the desired material for a shim.

• A piece of cardboard could be used but may deteriorate

   over time.

• Use a 1/8” x 6” x 6” thick piece of material and increase 

  thickness or pieces depending on the result acquired, as 

  shown in Figure 24.

Application of shim:

• To determine the side in which the shim will be applied, the 

  door will need to be in the open position.

• When facing the door, the bottom bar will be unleveled. The 

  lower side of the bottom bar will be the side in which the shim

  needs to be placed.

• The hood may need to be loosened or removed for the 

  application of the shim.

To apply the shim, two laborers might be required.

Installing the shim:

D. Close the door fully.

E. When door is at bottom make sure door is in hand chain 

     mode.

F. Turn off the power to the motor (if applicable) to ensure safe

     application of the shim.

G. Backwind the door using the chain. Lock chain in place using

     chain keeper.

H. As the curtain is wound backwards apply the shim to the lower side between the pipe  and slats or on the ring of the 

     low side.

I.  Restore power to the motor (if applicable).

J. Check the level of the bottom bar while door is in the open position. If it is not level, add a second shim and check again.

NOTE:

 If the door has wind locks there may be some stacking interference in the wind locks as the door is wrapping 

during operation. This is a normal characteristic. For wind lock applications the doors bottom bar should be level at 

the open position.

 WARNING

When the door is wound backwards there is a force in which the door will want to wind forward. Secure

the door in this position by locking hand chain onto chain keeper to prevent injury.

Bottom Bar Not Level

Figure 23

Shim

Curtain

Ring

Pipe

Figure 24

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