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Troubleshooting

Residue

•  Grounds in your coffee: 

Clean the needles with a paperclip or tooth brush to remove excess grounds.

Brewing

•  Brewer will not brew: 

If your machine will not brew, first check to make sure there’s sufficient water in 

the tank. Then ensure there are no clogs in the needle and that the pod itself is not damaged. If there is a 
clog, refer to the maintenance section. 

•  Brewer will only produce a partial cup: 

Follow the steps below if your machine is only brewing a partial 

cup. More information is available in the maintenance section.

•  Brewer shuts off: 

The brewer will automatically shut off after a period of idling following the last brew 

cycle. This is normal and designed to preserve energy.

•  Brewed water is not hot enough: 

Add warmer water into the tank. Water temperature can depend on the 

temperature of the water inside the tank. 

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Water Reservoir Lid

Pod Holders

Drip Tray

Cup Sizes

Needles

Water Reservoir

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