4. Validate installation
continued
Validating that your installation is correct
If...
Then...
Otherwise...
Circuit current rating is less
than the CT rating.
The correct size CTs are
installed.
Use a larger CT.
Install data shows three
voltages around 240V, less
than 265V.
The voltage connections
are good.
Check the voltage
connections to P1, P2, P3
are three phases.
Three-phase solar inverter
circuits that have equal
current and PF=1.
Solar CTs are installed
correctly.
Check CT wiring, phase and
orientation.
With the solar inverter
turned off, PF is +ve and
expected value on all
circuits.
Grid and load CTs are
installed correctly.
Ensure CT phase and
orientation are correct.
CTs on the wrong phase
may cause negative PF
readings. Where there
is solar operating, Grid
circuits show -ve PF if
there is “feed in”.
Current measured with
tongs meter is the same
as current reported in
the data.
The Auditor is
configured correctly.
Use onboarding tools
to change the CT to the
correct size.
Default phase allocation is
ok for this installation.
Multiple single phase
loads are being
monitored.
Email Support with pairing
channel and phase e.g.
CH1/P1.
A CT is used to monitor
one of multiple parallel
conductors for a
connection
Email Support with
pairing channel , phase
and CT size e.g. CT1/P1
400A.
