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16

WiFi Connection Status

Press 

COG

 > WiFi > WiFi:On > 

CIRCLE-INFO

 to view the 

thermostat connection status.

(1) WiFi Signal Strength

• The WiFi signal must measure between 0 

and -69 dB to have a reliable connection 

to the Watts

®

 cloud. 

• A WiFi extender is recommended to be 

installed if the WiFi signal is between -70 

to -100 dB.

(2) Internet Connected

• The WiFi information screen will show 

Internet Connected when the thermostat 

is connected to the router and there is a 

connection to the Internet.

(3) IoT Connected

• The thermostat connection status will 

show IoT Connected when connected 

to the Watts Cloud and the thermostat is 

ready to be registered to the app.

If IoT is not connected, please follow these 
steps:

Check Password

• Double check that you are using the correct 

WiFi network and password.

• The password is limited to 32 characters, 

and can include upper and lower case 

letters, numbers, special characters and 

spaces. A space counts as a character.

• The thermostat supports WPA2-Personal 

password security. 

Power Off and On

• Power the thermostat off. Next, power the 

router off, wait 10 seconds, then power 

on and wait for the Internet status to 

be on. Then power the thermostat on.

Check Router & Firewall

Consult the router manual or Internet 
Service Provider (ISP) for assistance with 
router setup with these configurations:
• The router must provide a 2.4 GHz signal. 

The thermostat is not compatible with 

5 GHz networks.

• The router is using WPA2-Personal 

security.

• The router has DHCP enabled with enough 

available addresses for all Internet devices.

• The router firewall is not blocking the 

outbound UDP or TCP ports: 53, 123, 

443, 8883.

• The router firewall is not blocking 

connections to *.azure-devices.net

• The router firewall is not blocking the 

thermostat based upon a MAC filter list.

Network Troubleshooting

• tekmar provides free access to a network 

troubleshooting tool called 

RouteThis Helps

.

• Download the app from the App Store or 

Google Play Store to your mobile device.

• Enter code “TEKM” and click “Network scan”. 

The app will provide further instructions.

Create a WiFi Hotspot

• If you are unable to connect to the WiFi 

network, try creating a WiFi Hotspot on 

your mobile device to bypass the router.

• Apple

®

* iOS WiFi hotspot instructions  

https://support.apple.com/en-us/

HT204023

• Android™** WiFi hotspot instructions

  

https://support.google.com/android/

answer/9059108

• If the thermostat displays IoT connected 

when using the WiFi Hotspot, please contact 

your Internet Service Provider (ISP) or IT 

professional for assistance with the router.

1

3

2

WiFi and Connectivity Troubleshooting

*  Apple and App Store are trademarks of Apple Inc.
**  Google, Android and Google Play are trademarks of 

Google LLC.

Summary of Contents for W561

Page 1: ...Please read carefully before proceeding with installation Your failure to follow any attached instructions or operating parameters may lead to the product s failure Keep this Manual for future refere...

Page 2: ...r Settings 12 Away 12 Schedule 12 Display 13 Time 14 WiFi 15 WiFi and Connectivity Troubleshooting 16 Installer Settings 17 Setup 17 Setup Toolbox 17 Setup Temp 18 Setup Sensors 19 Setup Alerts 19 Set...

Page 3: ...r moderate injury This symbol identifies practices actions or failure to act which could result in property damage or damage to the equipment Read Manual and all product labels BEFORE using the equipm...

Page 4: ...condensing environment No exposure to extreme temperatures beyond 32 122 F 0 50 C No draft direct sun or other cause for inaccurate temperature readings Away from equipment appliances or other source...

Page 5: ...ng worked on turned off Please be aware local codes may require this thermostat to be installed or connected by an electrician Thermostat Front Thermostat Base Stud Switch Box 3 1 4 83 mm While holdin...

Page 6: ...ntrol 304V or 306V B1 BP PS V1 T1 ZVC1 ZVC1 The W561 WiFi Thermostat operates a radiant floor heating system The thermostat uses the built in air temperature sensor W561 WiFi Thermostat C R RH1 W1 AWA...

Page 7: ...304V or 306V ZVC1 B1 BP PS V1 S1 T1 ZVC1 The W561 WiFi Thermostat operates a radiant floor heating system based upon the floor temperature sensor included The built in air sensor is disabled W561 WiFi...

Page 8: ...uilt in and or external B1 BP PS V1 S1 S2 T1 ZVC1 Legend ZVC1 W561 WiFi Thermostat C R RH1 W1 AWAY S1 S2 SEN COM Zone Valve Control or Switching Relay C R AWAY W B1 Boiler BP Boiler Pump PS System Pum...

Page 9: ...and or external B1 BP PS V1 S1 T1 ZVC1 ZVC1 W561 WiFi Thermostat C R RH1 W1 AWAY S1 S2 SEN COM Zone Valve Control or Switching Relay C R AWAY W Legend B1 Boiler BP Boiler Pump PS System Pump T1 W561...

Page 10: ...12 F 43 to 100 C If a floor sensor is connected floor minimum and maximum settings are available The floor heating setpoint is adjustable from 40 to 100 F 4 5 to 38 0 C For a combination of air and fl...

Page 11: ...re to the current schedule event Go to settings Swipe to view Weather Outdoor temperature Floor temperature Heat To setting Go to schedule After 60 seconds of inactivity the thermostat home screen dis...

Page 12: ...le Mon Tue Wed Thu Fri Info Set heating temperature Select skip if you don t want a temperature change Set schedule start time On Skip Wake Schedule Setup Mon Tue Wed Thu Fri 6 00 AM Heat to 70 Operat...

Page 13: ...30 to 100 100 BRIGHTNESS INACTIVE Select the brightness when not in use Off 30 to 100 50 BACKGROUND Select the background color Light Blue Night Latte Espresso Blue LANGUAGE Select the language Engli...

Page 14: ...nd Eastern DAYLIGHT SAVING TIME Select the brightness when not in use Off On On When connected to the Internet the time can be set automatically The time and date can be manually set by highlighting a...

Page 15: ...rms of Use available at https www watts com terms of use by pressing AGREE below Ifyoudonotaccepttheseterms this product can still be used without WiFi features WIFI NEXT Off On Time Source NEXT Autom...

Page 16: ...net Service Provider ISP for assistance with router setup with these configurations The router must provide a 2 4 GHz signal The thermostat is not compatible with 5 GHz networks The router is using WP...

Page 17: ...een user and installer access levels User access level restricts access in the Setup Menu User Installer Installer STATUS The current status of warm weather shut down cold weather shut down and each o...

Page 18: ...floor and an air sensor Off 40 to 95 F Off 4 5 to 35 0 C Off FLOOR MIN AWAY Select the floor temperature while in away Applies when there is both a floor and an air sensor Off 40 to 95 F Off 4 5 to 35...

Page 19: ...d Com wiring terminals Off Room Floor Outdoor Off INTERNAL ROOM SENSOR Select if the internal room temperature sensor is on or off Only available when Sensor 1 or 2 is set to read a room or floor sens...

Page 20: ...ure has been set Check the auxiliary sensor wire for short circuits according to the sensor in stallation manual It may be necessary to replace the auxiliary sensor Once the error has been corrected t...

Page 21: ...mm Enclosure White PVC plastic NEMA Type 1 Approvals Meets Class B ICES FCC Part 15 Ambient conditions Indoor use only 32 to 122 F 0 to 50 C RH 90 non condensing Power supply 15 to 30 V ac dc 2 VA sta...

Page 22: ..._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 23: ..._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 24: ...le visitors on the job site or damage caused as a result of post installation work This Limited Warranty shall be invalidated by any abuse misuse misapplication or improper installation of the Product...

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