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8

To log in or create an account

1.  Scan the QR code on the ID label or open a web browser 

and go to https://connected.syncta.com.

For first-time users, create an account before attempting to 

sign in. Tap Sign Up and complete all fields. Tap the check 

box to agree to the Terms & Conditions. After your review, 

select both check boxes at the bottom of the window then 

select Close. Follow through with the remaining screen 

prompts to complete the setup of your account, profile, and 

first assembly.

NOTICE

Configure the Syncta App

These instructions cover the minimum user input needed to 

install and configure the Syncta app for use with the flood 

sensor. An internet connection is required for laptop or 

mobile device. Information on the Cellular Gateway ID label is 

needed to configure the Syncta app for sending flood alerts 

by email, phone, or text. Do not remove the label.

NOTICE

2.  Enter the device ID, make sure Connected is selected, 

and tap Next. Syncta checks for the installation of a valid 

device. (Connected applies to devices requiring internet 

access; Nonconnected, to manual devices.)

3.  Tap login to access an existing account.

Verify the Connections

A cellular network signal is required for successful installation.

NOTICE

Upon initialization, the Cellular Gateway begins the start 

sequence automatically. The process may take up to 10 

minutes to reach steady state. Check the status of the LED 

indicators to confirm connectivity.

LED

INDICATOR

STATUS

POWER

Steady green

Unit is powered

CELL

Steady blue

Connection to cellular network is good

Blinking blue

Searching for cellular network connection

Blinking blue with short OFF pulses

Connection to cellular network is poor

loT

Steady blue

Internet connection is established

Blinking blue

Internet connection is lost or not established  
(The gateway attempts an internet connection indefinitely.)

FLOOD/INPUT1

Unlit

No relief water discharge is occurring

Steady orange

Relief water discharge is occurring  
(This state remains for the duration of the discharge.)

INPUT2

Unlit

No relief water discharge is occurring

Steady orange

Relief water discharge is occurring  
(This state remains for the duration of the discharge.)

To validate the connections, press the TEST button on  

the Cellular Gateway to send a test message through the  

Syncta app.
To restore the factory state of the Cellular Gateway and 

restart the startup sequence, press the RESET button. This 

causes all ongoing operations to cease.

Summary of Contents for SS009

Page 1: ...Alert technology does not replace the need to comply with all required instructions codes and regulations related to the installation operation and maintenance of the backflow preventer to which it is...

Page 2: ...mponents If any item is missing speak with your account representative The connection kits are suitable only for new or existing installations of the specified valve assemblies NOTICE C Cellular Gatew...

Page 3: ...procedures in the next two sections to install the deflector with the flood sensor and configure and mount the sensor activation module Existing valve installation The following procedures include th...

Page 4: ...to 2 use a wench 1 Align the deflector to fit inside the relief valve For Series 009 sizes 1 to 2 only Some sensor connection kits include multiple deflectors Install the deflector designed specifica...

Page 5: ...conditions of a qualifying event the normally open contact is closed to provide a signal to the Cellular Gateway input terminal The wet threshold value must be set by backflow valve size NOTICE 1 Use...

Page 6: ...od sensor Retain the dust cover to protect the flood sensor during temporary instances when the sensor activation module may need to be removed or replaced NOTICE 4 Reattach the cover with the four sc...

Page 7: ...s of INPUT 1 4 Feed the power adapter cord through the bottom port 5 Connect the positive black with white stripe power adapter wire to the red wire of the sensor activation module cable and insert th...

Page 8: ...ccount Verify the Connections A cellular network signal is required for successful installation NOTICE Upon initialization the Cellular Gateway begins the start sequence automatically The process may...

Page 9: ...te an assembly and update assembly details Non Connected Equipment For record keeping also log equipment requiring maintenance but not connectivity Activate New Assembly Use this function button to ad...

Page 10: ...point type select Flood for the flood sensor from the drop down list This value indicates the type of event the connected device is reporting 6 To set up the same alert for another notification method...

Page 11: ...entry use a mouse or other input device for touchscreen devices use a stylus or your finger 3 Tap Update User to finish To edit assembly details 1 Input assembly details including assembly informatio...

Page 12: ...mage from adverse water conditions chemical or any other circumstances over which the Company has no control This warranty shall be invalidated by any abuse misuse misapplication improper installation...

Page 13: ...utilisation de la technologie SentryPlus Alert ne remplace pas le besoin de se conformer toutes les instructions tous les codes et toute la r glementation requis li s l installation au fonctionnement...

Page 14: ...s de connexion ne conviennent qu aux installations nouvelles ou existantes des ensembles de vannes sp cifi s AVIS C Passerelle cellulaire avec languettes de montage et vis E Inclus dans les trousses d...

Page 15: ...ation et configurer et monter le module d activation du capteur Installation de la vanne existante Les proc dures suivantes comprennent le d flecteur avec l installation de la trousse de connexion du...

Page 16: ...z une cl de po 1 3 cm 1 Alignez le d flecteur pour l ins rer dans la soupape de d charge Pour la s rie 009 tailles de 1 po 2 po 2 5 cm 5 1 cm seulement Certaines trousses de connexion de capteur compr...

Page 17: ...vert est ferm pour fournir un signal la borne d entr e de la passerelle cellulaire La valeur du seuil mouill doit tre d finie selon la taille de la vanne de refoulement AVIS 1 Utilisez le tournevis cr...

Page 18: ...servez le couvercle antipoussi re pour prot ger le capteur d inondation pendant les cas de courte dur e o le module d activation du capteur pourrait devoir tre retir ou remplac AVIS 4 Remettez le couv...

Page 19: ...n la configuration ins rez les fils blanc et vert dans la premi re et la deuxi me bornes INPUT 2 le fil rouge dans la borne PWR et le fil noir dans la borne GND Lorsque vous identifiez un emplacement...

Page 20: ...ect aux appareils manuels 3 Appuyez sur Login Connexion pour acc der un compte existant V rifier les connexions Un signal de r seau cellulaire est requis pour une installation r ussie AVIS Lors de l i...

Page 21: ...e l ensemble Non Connected Equipment quipement non connect Pour la tenue de dossiers il faut galement consigner l quipement n cessitant de l entretien mais pas la connectivit Activate New Assembly Act...

Page 22: ...e type de point d extr mit s lectionnez Flood Inondation pour le capteur d inondation dans la liste d roulante Cette valeur indique le type d v nement signal par l appareil connect 6 Pour configurer l...

Page 23: ...areil d entr e pour les appareils cran tactile utilisez un stylet ou votre doigt 3 Appuyez sur Update User Mettre jour l utilisateur pour terminer Pour modifier les d tails de l ensemble 1 Entrez les...

Page 24: ...e de la volont de la Soci t La pr sente garantie est d clar e nulle et non avenue en cas d usage abusif ou incorrect d application d installation ou d entretien incorrects ou de modification du produi...

Page 25: ...s instrucciones la normas y los reglamentos necesarios relacionados con la instalaci n la operaci n y el mantenimiento del dispositivo de prevenci n de contraflujo al que est conectado incluida la nec...

Page 26: ...solo son adecuados para instalaciones nuevas o existentes de los conjuntos de v lvulas especificados AVISO C Puerta de enlace celular con leng etas y tornillos para su instalaci n E Se incluye solo en...

Page 27: ...instalar el m dulo de activaci n del sensor Instalaci n de v lvulas existentes Los siguientes procedimientos incluyen el deflector con la instalaci n del kit de conexi n del sensor in a 3 4 in 1 27 cm...

Page 28: ...utilice un soplete de 1 Alinee el deflector para que encaje dentro de la v lvula de alivio Para la Serie 009 tama os de 1 a 2 2 54 cm a 5 08 cm solamente Algunos kits de conexi n del sensor incluyen m...

Page 29: ...o normalmente abierto se cierra para proporcionar una se al a la terminal de entrada de la puerta de enlace celular Se debe configurar el valor del umbral h medo seg n el tama o de la v lvula de contr...

Page 30: ...ta antipolvo para proteger el sensor de inundaci n durante casos provisionales en los que pudiera ser necesario retirar o reemplazar el m dulo de activaci n del sensor AVISO 4 Vuelva a colocar la cubi...

Page 31: ...ci n inserte los cables blanco y verde en las primeras dos terminales de INPUT 2 el cable rojo en la terminal PWR y el cable negro en la terminal GND Al identificar una ubicaci n para instalar la puer...

Page 32: ...conectado a dispositivos manuales 3 Toque Log in Iniciar sesi n para acceder a una cuenta existente Verifique las conexiones Se requiere una se al de red celular para una instalaci n correcta AVISO De...

Page 33: ...nimiento de registros tambi n para registrar el equipo que requiere mantenimiento pero no conectividad Activate New Assembly Activar un nuevo conjunto use este bot n de funci n para agregar un conjunt...

Page 34: ...ontrol de alertas SentryPlus 5 Para el tipo de punto final elija Flood Inundaci n para el sensor de inundaci n en la lista desplegable Este valor indica el tipo de evento que el dispositivo conectado...

Page 35: ...ilice un rat n u otro dispositivo de entrada para dispositivos de pantalla t ctil use un l piz ptico o el dedo 3 Toque Update User Actualizar usuario para finalizar Para editar los detalles del conjun...

Page 36: ...rant a quedar anulada por cualquier abuso uso indebido aplicaci n incorrecta instalaci n o mantenimiento inadecuados o alteraci n del producto Algunos estados no permiten limitaciones respecto a la du...

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