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ISOTHERM-IM-DE-W-UK-01-2021-Rev0 | Part no. 10019091

EN

ENGLISH

9  Troubleshooting

Problem

Possible cause

Solution

1

The heating circuits of the surface heating are not heated up

1.1

The temperature limiter switches off the circulating pump of 

the compact control station.

Cause

: the temperature limiter is set to a very low value.

Set the temperature limiter by approx. 10 K higher than the 

supply temperature for the surface heating.

Attention

! Take into consideration the surface heating max-

imum allowable temperature!

Instruction

: The difference between the switch-on temper-

ature and switch-off temperature of the temperature limiter 

is around 5 K.

Useful tip

: The control station may be ready for operation 

sooner if the temperature limiter is removed for a short time 

to allow its cooling down to the switch-on temperature.

1.2

The temperature limiter switches off the circulating pump of 

the control station.

Cause

: Initially, the circulating pump remains switched on 

even when all of the heating circuits of the surface heating 

are blocked. The water circulating on “idle running” through 

the bypass is heated up by the circulating pump’s waste 

heat. On reaching the maximum temperature, the tempera-

ture limiter switches off the circulating pump!

Remove the temperature limiter from the control station and 

install it at the supply line or, eventually, at the return line of 

the heating circuit manifold.
Use an electrical connecting box with pump relay (pump 

logic). Due to the relay, the circulating pump operates only 

if at least one heating circuit of surface heating is opened 

(requires heat).

1.3

The circulating pump is connected to a room temperature 

thermostat or to a electrical connecting box.
If all the actuators close, the pump is switched off. If the 

idle period is longer, the supply water for surface heat-

ing is cooled down. Therefore, the injection mixing valve 

opens and hot water is injected from the primary circuit. As 

a result, the control station is heated up. On reaching the 

temperature limiter’s switch-off temperature, the contact 

opens. The pump will not switch on again.

Remove the temperature limiter from the control station and 

install it at the supply line or, eventually, at the return line of 

the heating circuit manifold.
Subsection 1.1 should also be taken into consideration.

1.4

The difference between the temperature of the boiler’s sup-

ply water and the required supply temperature of the sur-

face heating is too small for the existing heating load.

Set the boiler's supply water temperature to a higher value. 

At maximum power consumption in the heating circuits of 

the surface heating, the Heating boiler’s supply water tem-

perature should be at least 15° C higher than the required 

supply temperature for surface heating!

1.5

The thermostatic injection valve is leaking due to debris.

Remove the manual setting wheel and the cover of the 

injection valve's body, take out the inside parts and clean 

everything. (See the dedicated manual)

2

The supply water temperature cannot be set tot the required value of it fluctuates within a very wide range

2.1

The control station’s supply (inlet) pipe and return (outlet) 

pipe are connected to the manifold in the wrong way.

Check all inlets and outlets of the control station for correct 

connection. Supply inlets and return outlets are marked with 

stickers. 
Please take into account Fig. 8-2 and Fig. 8-3 on page 6

2.2

The circulating pump’s pressure head/pump stage is set at 

a very high value.

Increase the rotation frequency, the pump pressure head/

pump stage, respectively.

2.3

The heating load is too big for the control station used, i.e., 

the heat consumption exceeds the rated power of the con-

trol station. This state may set in temporarily, e.g., in case of 

heating a “cold” floor for the first time.

TCheck the maximum heat consumption and compare it 

with the rated power. If necessary, distribute the heating cir-

cuits to a second control station with a respective manifold 

for heating circuits.
If the cause is in the initial heating up of a given surface heat-

ing system, the function may be normalized after the heating 

up phase. This is possible chiefly in an operating mode within 

the top values of the rated power

With installation of a control station ISOTHERM into a heating system with boilers with small water volumes, with combined 
radiator and surface heating systems or with plants with warm water priority function the installation of a hydraulic separator 
between boiler and heating circuit is recommended, in order to disconnect the heating circuits hydraulically from the boiler. 
Thus operational disturbances as well as supply noises at the boiler and/or in the heating circuits can be avoided.

Summary of Contents for Isotherm

Page 1: ...Isotherm Control station for constant maintenance of the supply temperature in surface heating systems Installation and Operating Manual translated from the original operating manual WattsWater eu ...

Page 2: ...l information 1 1 Important information about this manual NOTICE The plant operator is responsible for ensuring compliance with the local laws and regula tions e g accident prevention regulations etc Incorrect operation or operating the ISOTHERM out side the specifications invalidates all warranty claims This installation and operating manual is an integral part of the ISOTHERM contains instructio...

Page 3: ...be operated by people including children with limited physical sensory or mental capacities or by people with insufficient experience or previ ous knowledge 2 4 Foreseeable misuse The following is considered to be foreseeable misuse Operating the ISOTHERM beyond its specifications Improper use of the ISOTHERM Modifications to the ISOTHERM that have not been agreed with the manufacturer Use of repl...

Page 4: ...a the circulation pump 1 to the supply of the surface heating heating circuit manifold C and from there to the connected heating circuits as well as being routed as a pilot flow via the bypass 4 In the event of malfunction the temperature limiter 5 switch es off the circulation pump to prevent overheating of the sur face heating system 5 Technical Data Hydraulic performance data Max operating pres...

Page 5: ...12 287 ca 98 G1 G1 37 216 116 1 Fl 1 Fl 75 Fig 6 1 Overall dimensions 7 Pressure loss diagram 1 10 100 1 000 10 100 1 000 10 000 KVS 4 5 KV2 1 2 KV1 0 6 KV1 Bypass KV2 Einspritzung Injection KVS Verteilerseitig Manifold side Fig 7 1 Pressure loss diagram Flow rate l h Pressure loss mbar ...

Page 6: ...ng on space limitations and dimensions of the heat ing circuit manifold it may be necessary to rotate the pump in the axis of the screw connections To do this loosen the two union nuts on the pump rotate the pump into the required position and then tighten the screw connections while holding both the pump and the screw connection ele ment in place WW Fig 8 1 NOTICE We recommend installing a strain...

Page 7: ...ting circuit Factory setting of the target supply temperature is 44 C or 55 C depending on the version of the control station The pilot pin is flush with the setting hand wheel face By turning the setting hand wheel in minus or plus direction the target supply temperature is changed accordingly The hand wheel clicks with the rotation Each click means a target temperature change of approx 1 C Fig 8...

Page 8: ...anifold Subsection 1 1 should also be taken into consideration 1 4 The difference between the temperature of the boiler s sup ply water and the required supply temperature of the sur face heating is too small for the existing heating load Set the boiler s supply water temperature to a higher value At maximum power consumption in the heating circuits of the surface heating the Heating boiler s supp...

Page 9: ... seals as required 2 Functional check Check that settings and operating and performance parameters are set correctly Check supply noise during operation Ask users if there are any noticeable problems 3 Action to be taken following maintenance work Check that all screw fittings that were unscrewed have been retightened and retighten if necessary Remove all tools materials and other equipment used f...

Page 10: ... and components are de energized 2 Disassemble the ISOTHERM properly or commission a specialist company to do so 3 Sort the assemblies and component parts into recyclable materials hazardous substances and operating materials 4 Dispose of the assemblies and components in accord ance with local laws and regulations or take them to be recycled 11 1Return to the manufacturer Get in contact with the m...

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