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Limited Warranty
WHAT YOUR WARRANTY COVERS:
If any part of your Reverse Osmosis System is defective in workmanship (excluding replaceable filters and membranes), return unit after obtaining a
return authorization (see below), less tank, within 1 year of original retail purchase, Watts Premier will repair or, at Watts Premier’s option, replace
the system at no charge.
HOW TO OBTAIN WARRANTY SERVICE:
For warranty service, call 1-800-752-5582 for documentation and a return authorization number. Once the return authorization number has been
created, ship your Reverse Osmosis unit (less tank) to our factory, freight and insurance prepaid, with proof of date of original purchase. Include a
note stating the problem experienced and include your name, address and your return authorization number. No returns will be accepted without
the proper return authorization number. Watts Premier will repair it, or replace it, and ship it back to you prepaid.
WHAT THIS WARRANTY DOES NOT COVER:
This warranty does not cover defects resulting from improper installation, (contrary to Watts Premier’s printed instructions), from abuse, misuse,
misapplication, improper maintenance, neglect, alteration, accidents, casualties, fire, flood, freezing, environmental factors, water pressure spikes
or other such acts of God.
This warranty will be void if defects occur due to failure to observe the following conditions:
1. The Reverse Osmosis System must be hooked up to a potable municipal or well cold water supply.
2. The hardness of the water should not exceed 10 grains per gallon, or 170 ppm.
3. Maximum incoming iron must be less than 0.2 ppm.
4. The pH of the water must not be lower than 2 or higher than 11.
5. The incoming water pressure must be between 40 and 85 pounds per square inch.
6. Incoming water to the RO cannot exceed 105 degrees F (40 degrees C.)
7. Incoming TDS/Total Dissolved Solids not to exceed 1800 ppm.
8. Do not use with water that is micro biologically unsafe or of unknown quality without adequate disinfection before or after the system.
This warranty does not cover any equipment that is relocated from the site of its original installation. This warranty does not cover any charges
incurred due to professional installation. This warranty does not cover any equipment that is installed or used outside the United States of America
and Canada.
LIMITATIONS AND EXCLUSIONS:
WATTS PREMIER WILL NOT BE RESPONSIBLE FOR ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. WATTS PREMIER WILL NOT BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING TRAVEL
EXPENSE, TELEPHONE CHARGES, LOSS OF REVENUE, LOSS OF TIME, INCONVENIENCE, LOSS OF USE OF THE EQUIPMENT, AND DAMAGE CAUSED
BY THIS EQUIPMENT AND ITS FAILURE TO FUNCTION PROPERLY. THIS WARRANTY SETS FORTH ALL OF WATTS PREMIER’S RESPONSIBILITIES
REGARDING THIS EQUIPMENT.
OTHER CONDITIONS:
If Watts Premier chooses to replace the equipment, may replace it with reconditioned equipment. Parts used in repairing or replacing the equipment
will be warranted for 90 days from the date the equipment is returned to you or for the remainder of the original warranty period, whichever is
longer. This warranty is not assignable or transferable.
YOUR RIGHTS UNDER STATE LAW:
Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusions may not apply. This warranty gives you specific legal rights, and you may have
other legal rights which vary from state to state.
WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
For more information: www.watts.com/prop65
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