WATTBOX™ WB-300VB-IP-5 Owners Manual
pg.7
© 2020 WattBox
™
TROUBLESHOOTING
Symptom
Possible Cause
Remedy
Wattbox
™
is not receiving power.
Wattbox
™
is not turned On.
•
Turn Wattbox
™
switch on.
Make sure AC power plug is plugged
into a properly grounded 120 volts
(nominal) wall outlet.
•
In some households, a wall switch
may need to be turned on to make
the wall outlet active. Try turning on
the light switches located near the
wall outlet.
Too many devices are connected, causing
an overload, tripping the Thermal Circuit
Breaker.
•
Turn WattBox™ power switch OFF,
then return it to the RESET position.
•
If the circuit breaker continues to trip,
try moving one or more components
to another Wattbox
™
. Too much
current may be drawing through one
Wattbox
™
.
Component is not receiving power.
Component is plugged into a controlled outlet
and the outlet is off.
•
Log into WattBox
™
interface to turn
the outlet On
Component is plugged into a controlled
outlet, but power on the component is not
On. In some instances, a component plugged
into a switched outlet won’t receive power
when Wattbox
™
is turned On unless the
component power is also switched On.
•
Turn the component power On.
Speakers emit a humming or buzzing noise.
Wattbox
™
is sharing AC power with
equipment that is not properly grounded.
•
Connect Wattbox
™
to a dedicated
outlet.
•
Try unplugging different components
from the Wattbox
™
one at a time to
see if the noise stops.
Contacting Technical Support
-
Phone:
(866) 838-5052 -
Email:
