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ROUTINE MAINTENANCE

In order to maintain your HS-2 in the best working order, some routine mainte-
nance is required. The flat tape should be inspected for cuts and abrasions on 
a regular basis. Severely damaged tapes should be replaced. Contact Waterra 
if this is required. 

The tape should be completely spooled out of the reel and cleaned with a damp 
cloth and the reels will also need to be wiped down to remove sand and mud. 
Be sure to wind the tape back onto the reel in the correct direction (see Probe 
Holder & Winding the Reel).

Check that the tape is wound onto the reel in an even manner. Do not allow the 
tape to accumulate on one side of the reel.

The probe tip should be cleaned on a regular basis with a toothbrush and wa-
ter to remove any material that may accumulate there. A clean probe tip will 
increase meter accuracy.

Replace the batteries when the indicator light shows that they are worn or at 
least once per year. See the battery replacement instructions for directions.

water resistance

The HS-2 is designed to be water resistant, however these units are not water-
proof. Do not immerse the HS-2 or the HS-2L as this will damage the electron-
ics and flood the unit.

cleaning and decontamination

The HS-2 should be kept as clean as possible as this will help keep the units in 
good working order. The flat tape can be cleaned by spooling the tape out of the 
reel into to a large bucket, allowing it to soak in a cleaning solution. The recom-
mended detergent for this is Alkanox.

Rinse the tape in clean water and pass the tape through a clean cloth as it is 
wound back into the reel.

Do not immerse the reel and electronics! The reel can be cleaned with a clean, 
damp cloth. If the inside of the reel becomes contaminated or is excessively 
dirty, the tape and reel should be disassembled for a more thorough cleaning.

PARTS LIST

TAPE & PROBE ASSEMBLY

WARRANTY

Waterra Pumps Limited and Waterra USA Inc.  (“Waterra”) warranty all well 
probe parts to be free from defects in material and workmanship affecting its 
use for a period of 12 months following the date of purchase.

exclusions and conditions

The Waterra Warranty 

does not include

 shipping or an obligation to provide 

another unit while the original well probe is being repaired.

The Waterra Warranty 

does not apply

 to well probes used as rental equipment 

or to well probes contaminated by materials harmful to such products.

The Waterra Warranty 

does not apply

 to the tape or batteries used within the 

well probe.

The Waterra Warranty 

does not apply

 to parts failure due to neglect in cleaning 

or servicing the well probe nor does it cover failure of a part caused by misuse 
or inappropriate use of the well probe.

The Waterra Warranty 

is not valid

 if the well probe is not paid for in full within 

60 days of the invoice date.

returning well probes to Waterra

Waterra requires that all customers notify Waterra prior to returning their well 
probe under the Waterra warranty program. The well probe will only be accept-
ed if it has been thoroughly cleaned and decontaminated. Well probes must be 
properly packaged.

Please contact Waterra in order to obtain a shipping address.

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