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Waterlogic 4 Firewall User Manual- Issue 1, January 2011 

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Waterlogic 4 Firewall User Manual- Issue 1, January 2011 

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TROUBLE SHOOTING

No flow of water:

 Ensure that there is a mains water supply to the machine and that the 

machine  is  turned  on.  If  an  anti-flood  device  is  fitted  to  the  supply  of  the  machine,  this 
should be checked to ensure that it has not activated. 

The hot water is not hot and the cold water is not cold:

 Make sure that the green heater/

compressor switch at the rear of the machine is turned on.

There is flow for the hot water, but not for cold:

 This may be due to the water in the cold 

tank being frozen. Disconnect the power from the machine and leave for one hour. If the 
problem persists, please contact your authorised service agent.

Low flow of cold water:

 As above

Low flow of hot water:

 Indicates that the hot tank requires de-scaling. Please contact your 

authorised service agent.

Low flow for all water circuits:

 It could be that your filter/filters are blocked. Please contact 

your  authorised  service  agent.  Waterlogic  recommends  that  filters  are  replaced  every  6 
months.

Bad taste:

 This may occur if the machine is not consistently used. If bad taste is detected, 

dispense 5 litres of water into a jug. If the problem persists, please contact your authorised 
service agent.

Water leaks:

 If you detect water leaking from your Waterlogic product, please turn off the 

water supply immediately, disconnect the mains plug from the wall socket and immediately 
contact your local service agent.

No power:

 Check that the machine is connected to the mains electricity supply and that the 

red power switch is turned on. Check that the power cord is securely fitted to the socket at 
the rear of the machine.

All icons flashining and audible alarm:

 An overheat fault has been detected, please switch 

the machine off immediately and call your authorised service agent

If your problem should persist or you have a problem that is not listed above, please 
contact your local service agent.

BioCote® (Anti-microbial solution)

For  your  added  protection  this  product  incorporates  BioCote®  antimicrobial  technology. 
Silver,  in  the  form  of  silver  ions,  is  the  active  ingredient  utilised  in  BioCote®.  This  silver 
technology is manufactured into the surface of our products, giving them built-in sustainable 
antimicrobial  protection.  BioCote’s  silver  technology  has  been  tested  by  an  independent 
laboratory to show its ability to inhibit the growth of bacteria, mould and fungi by up to 
99.9% over a 24 hour period and for the duration of the machine life.

Frequently Asked Questions about BioCote®:

Why use BioCote®?

  BioCote® will help reduce the risk of cross-contamination. You may 

not  want  to  think  about  it,  but  every  surface  in  the  working  environment  is  a  potential 
breeding ground for Bacteria.

How is it applied?

  BioCote® is applied via an additive into the manufacturing process and 

will, therefore, be present throughout the moulded or painted parts.

How long will BioCote® last? 

 BioCote® will last for the usual life expectancy of your water 

dispenser. It will not wear or wash out with use or cleaning.

What bacteria is BioCote® effective against?

  BioCote® is effective against most common 

bacteria, moulds and fungi.

Please note:

BioCote® is an additional line of defence to protect between cleaning routines, it is not a 
replacement for your normal cleaning and sanitisation processes.

Summary of Contents for 4 Firewall

Page 1: ...User Manual...

Page 2: ...pliance YOUR WATERLOGIC WATER DISPENSER The Waterlogic 4 Firewall The Waterlogic 4 Firewall is a state of the art mains fed drinking water dispenser With its advanced filtration system impurities such...

Page 3: ...tton continuously until cup is full n Never try to fill more than one vessel at a time OPERATING INSTRUCTIONS HOT water Press the hot water and extra hot water buttons together for 3 seconds safety de...

Page 4: ...ater Press the extra hot button for 3 seconds The symbols for hot and extra hot water in the display light up to indicate that the water is heating Once the icons disappear the water has reached the r...

Page 5: ...chine out of sleep mode Extra hot water has been selected The Waterlogic 4 Firewall is heating up No water supply check the water supply is turned on if fault persists please call your authorised serv...

Page 6: ...ter s and UV lamp will be replaced The technician will also clean and sanitise the machine and ensure that it is operating correctly Models dispensing hot water will also be de scaled as required Hard...

Page 7: ...re parts Repair or servicing by untrained personnel Waterlogic has a policy of constant and continual improvement and therefore reserves the right to change specifications without prior notice other t...

Page 8: ...and that the red power switch is turned on Check that the power cord is securely fitted to the socket at the rear of the machine All icons flashining and audible alarm An overheat fault has been dete...

Page 9: ...For further information on Waterlogic and our products please contact your local distributor or visit www waterlogic com ENG0021 13 04 11...

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