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Section 6: Trouble Shooting Guide
Problem
Possible Cause
Solution
Low or Declining
Permeate Production
Water supply valve closed
Open valve
Crimped poly product line
Repair or replace tube
Raw water TDS too high
Consult dealer – may need pre-
treatment
Pre-treatment cartridges plugged
Replace cartridges
Membranes fouled
Clean or replace membrane
Fast flush system
Membrane installed upside down
Install element correctly
Low operating pressure
See “Low System Pressure”
Brine seal rolled out of groove
Re-install membrane using lubricant.
Check brine seal for damage.
Feed water content has changed
Review pre-treatment
Leaking Joints
Fittings not seated
Disconnect fitting and re-seat tube
Filter housing leaking
Tighten with housing wrench.
Inspect o-rings for cuts or crimps.
Low System
Pressure
Clogged pre-filter or fouled pre-
treatment
Replace pre-filter cartridges.
Low feed water pressure
Check feed water source for
restrictions
Inlet solenoid closed
Check solenoid circuit. Replace if
necessary
Drive pump malfunctioning
Call dealer
Malfunctioning pressure gauge
Replace gauge
DLFC missing or damaged
Check DLFC and replace if
damaged
High System
Pressure
Plugged or restricted recirculation
valves
Clean or replace valves
Crimped product/waste line
Repair or replace tube
Malfunctioning pressure gauge
Replace gauge
Fouled membrane
Replace membrane
Permeate TDS Rising
Scaled, perforated or fouled
membrane(s)
Clean or replace membranes
Fast flush membrane
Pre-treatment system failure
Check feed water quality
O-rings on product adapters cut or
damaged
Check and replace damaged o-rings
Summary of Contents for VECTAPURE RSX
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