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INSTALLATION REQUIREMENTS 

 

READ THIS ENTIRE INSTALLATION AND SERVICE GUIDE BEFORE BEGINNING INSTALLATION 

The 12403 Series Reverse Osmosis (RO) Drinking Water Treatment Systems have been designed for ease of installation and 
serviceability and are constructed with the finest materials available.  Using these instructions and paying close attention to the 
parameters outlined within "CONDITIONS FOR USE" detailed on Page II will ensure a successful installation. 
 

All systems must be installed in accordance with applicable city, state, provincial and local plumbing codes

For installation in 

Massachusetts, the Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for 
installation of this system. The use of saddle (piercing) valves is not permitted. 

To ensure a system continues to operate at its 

optimum level, it is necessary to have a routine maintenance and replacement schedule (Table 4).  Frequency at which filters must be 
changed will depend on quality of feed water supply and level of system usage. 
 

These RO systems contain a replaceable treatment component critical to the efficiency of the system.   
Replacement of the reverse osmosis component should be with one of identical specification, as defined by WaterGroup to 
assure the same efficiency.  Product water shall be tested periodically to verify the system is performing properly.  Operator 
performs test using the optional Smartap

®

 Water Quality Monitor. 

 

All state, provincial and local government codes regarding installation of these devices must be observed. 

 

PREPARATION 

1.  Check that all appropriate components are packed 

with your system (Figures 1.A. and 1.B.).   

 

 

2.  Determine locations for RO component installation.  

Two requirements for consideration are: access to 
cold water supply line and household sink drainpipe. 
Specific requirements are detailed in Table 3. 

 

COMPONENT LOCATION REQUIREMENTS 

Table 3 

PRODUCT WATER FAUCET 

Faucet may be installed in any convenient location. 

Make sure underside of location is free of obstructions. 

REVERSE OSMOSIS MODULE 

Module may be installed under sink or in any convenient 

location within 15 feet of source water supply and faucet. 

STORAGE TANK 

Tank may be placed in any space within 15 feet of faucet, generally under kitchen sink or in an adjacent unused cabinet. 

Tubing length between components should be kept to a minimum, avoiding sharp bends or kinks. 

DO NOT PLACE MODULE WHERE IT WILL BE EXPOSED TO FREEZING AND/OR DIRECT SUNLIGHT. 

MODULE MUST BE EASILY REMOVABLE FOR PERFORMANCE OF ROUTINE MAINTENANCE.

 

Mount Module on side of cabinet using bracket (attached to Module) and two screws provided in the Installation Kit. 

HOLD THE MODULE BY THE FILTER HOUSINGS WHEN PICKING UP OR CARRYING UNIT.

 

 

NOTE 

THIS DRINKING WATER SYSTEM IS FOR USE ON POTABLE WATER SUPPLIES ONLY.  

SOURCE WATER EXCEEDING CHEMICAL PARAMETERS REQUIRES PRE-TREATMENT. 

 

CAUTION

 

DO NOT USE WITH WATER THAT IS MICROBIOLOGICALLY UNSAFE OR OF UNKNOWN QUALITY 

WITHOUT ADEQUATE DISINFECTION BEFORE OR AFTER THE SYSTEM.

 

 

MAINTENANCE REQUIREMENTS 

Table 4 

Service Requirements 

Recommended Service Intervals 

To insure the system operates at its optimum level, certain routine 

maintenance must be performed.  Frequency of maintenance performance 

will depend on feed water quality and level of system usage. 

CLEAN:

   Each time filters are replaced 

SANITIZE:

  At least once a year and each time membrane is replaced 

Replace filters as required or every 6 to 12 months 

depending on feed water quality. 

Replace membrane as required based on Smartap

®

  

Water Quality Monitor indication or periodic TDS rejection tests. 

Maximum recommended service life for membrane is 60 months. 

Summary of Contents for 12403 series

Page 1: ...ested and certified by WQA against NSF ANSI 58 for the reduction of TDS Tested and Certified by WQA against ORD0902 for lead free compliance 4VTFC09G PB 4VTFC50G PB 4VTFC25G PB 4VTFC75G PB WQA Tested...

Page 2: ...on and retain for reference Unit Model Number _________________________________ Serial Number _____________________________________ Date Purchased ____________________________________ Date Installed _...

Page 3: ...f this system The use of saddle piercing valves is not permitted The water produced by the reverse osmosis RO process can be used for many purposes around the home o Drinking Water keep a container of...

Page 4: ...ers to reverse osmosis membranes constructed from a THIN FILM COMPOSITE 2 The daily production rate is the volume of product water produced by the system per day and is determined by testing in accord...

Page 5: ...ICTOR TUBING 6 Flow Restrictor Tubing 9 GPD 25 GPD 50 GPD 75 GPD 40600034 40600040 40600041 40600042 PRODUCT WATER FAUCETS Item Description Part No 7 8 Chrome Plated Metal Air Gap Connector Faucet 3 8...

Page 6: ...ER STORAGE TANKS ALL SYSTEMS Item Description Part No 1 2 3 4 Storage Tank Assembly Polymer Storage Tank Assembly Metal Ball Valve 3 8 Steel Tank Ball Valve 3 8 Plastic Tank Insert 3 8 92313 92342 922...

Page 7: ...consideration are access to cold water supply line and household sink drainpipe Specific requirements are detailed in Table 3 COMPONENT LOCATION REQUIREMENTS Table 3 PRODUCT WATER FAUCET Faucet may b...

Page 8: ...readings are obtained when the system is making water for at least 10 minutes The customer can also contact the local dealer for water sampling service or kit INTER COMPONENT CONNECTIONS Connections b...

Page 9: ...4 Connect source water feed tubing to valve body using compression fitting a Slide nut and sleeve onto tubing in that order b Install insert into plastic tubing c Install tube with insert and sleeve...

Page 10: ...tem 1 on drainpipe Allow adequate space for drilling operation 3 Tighten saddle bolts evenly on both sides Avoid over tightening 4 Using opening in drain saddle outlet as a guide drill a 3 8 to 7 16 d...

Page 11: ...re pilot guide is inserted tightly Insert pilot guide into pilot hole Push down gently on drill motor to apply light pressure to porcelain surface Start drill motor turning as slowly as possible After...

Page 12: ...hown 8 CAUTION Red 3 8 tube connecting product water faucet to drain saddle must run vertically or as closely as possible with no sharp bends or loops See Figure 4 Connect loose ends of tubing as foll...

Page 13: ...not available in California 92192 1 2 3 4 5 6 7 8 Body Faucet Faucet Base Washer Rubber Faucet Base Washer Metal Washer Slotted Air Gap Slot Shape may vary Spacer Faucet Air Gap Washer Faucet Nut Fauc...

Page 14: ...d Tape 25 GPD Yellow Casing Black Tape 50 GPD Yellow Casing White Tape 75 GPD Yellow Casing Blue Tape Cartridge Carbon AES 10 micron O Ring Filter Housing Housing Filter Circuit Board Battery 9 volt E...

Page 15: ...et In 30 minutes check connections for leaks and correct if necessary Icemaker Extra point of use Check connections on these supply lines for leaks 10 Allow storage tank to fill overnight 11 WARNING D...

Page 16: ...e water Inspect them for damage i e nicks scratches Replace damaged O rings 8 CAUTION Do not get Smartap Water Quality Monitor electronics wiring or connectors wet Clean filter housings and manifold p...

Page 17: ...move battery by sliding it out of its holder 26 Slide new battery into its holder 27 CAUTION Verify battery connector alignment before making connection Figure 9 Connect battery by pressing clip onto...

Page 18: ...factory drain storage tank sanitize system and replace membrane Drain storage tank and let it refill overnight LEAKAGE AND NOISE Symptom Probable Cause Solution Leak at fitting Tubing not pushed compl...

Page 19: ...he drinking water system is altered by anyone other than WaterGroup the warranty shall be void ALL IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICU...

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