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GENERAL SAFETY INSTRUCTIONS 

 

DO NOT DEPRIVE YOUR POOL HEAT PUMP OF WATER FLOW FOR MORE THAN 24 
HOURS WITHOUT DRAINING IT.  Make sure you leave the bypass valves as shown in 
Figure 1. 

 
At  the  end  of  each  season,  when  the  pool  heat  pump  is  no  longer  in  use  and  proper  pool 
water chemistry is not maintained; it should be disconnected from the water line and drained 
to prevent any possible corrosion or damage to the pool heat pump.  Refer to Figure 1 below 
or winterizing procedure 

in the section “Maintenance of your Pool Heat Pump”.

 

INSTALLATION INSTRUCTIONS 

Location

 

 

The unit should be located as close as practically possible to the existing pool pump and filter 
to minimize water piping.  The use of 90 degree bends and short radius elbows in the water 
piping should be kept to a minimum. 

 
Mount  the  unit  on  a  sturdy  base,  preferably  a  concrete  slab  or  blocks.  The  base  should be 
completely isolated from the building foundation or wall to prevent the possibility of sound or 
vibration  transmission  into  the  building.    The  size  of  the  base  should  not  be  less  than  the 
base of the unit.  

 
An improper installation will lead to poor drainage (an accumulation of water will cause a built 
up of ice on the evaporator coil). 

  

       

IMPORTANT 

 
Your pool heat pump will accumulate condensed water (approx. 1 to 1.5 gallon or 4 to 
6  litres  per  hour),  therefore  causing  water  to  drain  out  of  the  unit  base.    In  order  to 
avoid water accumulation, you may use decorative rocks around the concrete slab or 
a basin under the unit.  

Please note this is a normal characteristic of a pool heat pump and 

not a service or warranty issue.

 

 
Air is pulled through the evaporator coil and discharged through the top or front grill.  
Clearances  should  be  allowed  in  front  and  around  the  unit  for  unrestricted  air 
discharge and service access.  See Figure 1 and Figure 2. 
 
Re-circulation of cold discharged air back into the evaporator coil, will greatly reduce 
the 

unit’s heating capacity and efficiency. 

 
 
 

 
 

Pool Heat Pump 

| Pg 06

 

No obstruction above 

Pool Heat Pump 

OUT 

Pool Heat Pump 

OUT 

 

THE  POOL  HEAT  PUMP  MUST  BE  DISCONNECTED  BEFORE 
OPENING THE ACCESS PANEL. 

IN 

IN 

18” (46 cm) min.

 

When your valves positions are as 

shown on Figure 1, the water is 

bypassing the pool heat pump. 

When your valves positions are as 

shown on Figure 2, the water is 

going through the pool heat pump. 

Side Discharge Models

 

Figure 2 

Figure 1 

Top Discharge Models

 

24” (60 cm) min. 

The valves shown above may be different from the ones installed on your system. 

Please ensure you understand how your bypass valve operates.

 

INSTALLATION INSTRUCTIONS 
 

Location

 

 
In order to gain maximum efficiency, please follow the instructions when deciding where to 
position  your  pool  heat  pump.    It  is  also  important  to  allow  clearances  for  future  service 
and maintenance procedures. 
 
The  unit  is  designed  for  outdoor  installation  and  should  not  be  installed  in  a  totally 
enclosed  area  such  as  a  shed,  garage,  etc.,  unless  ventilation  is  provided  to  ensure 
adequate  air  exchange  for  proper  operation.    Re-circulation  of  cold  discharged  air  back 
into the 

evaporator coil will greatly reduce the unit’s heating capacity and efficiency. Inside 

installation  must  be  validated  and  approved  by  an  authorized  service  center  otherwise 
warranty could be avoid.  

24” to 36” 

(60 to 91 cm) min. 

24” to 36” 

(60 to 91 cm) min. 

24” to 36” (60 to 91 cm) min. 

Figure 1                                                                                              Figure 2 

18” (46 cm) min.

 

24” to 36” 

(60 to 91 cm) min. 

24” (60 cm) min. 

5’ (1.5m) min. 

Summary of Contents for Ultra

Page 1: ...t Une installation inadéquate annulera la garantie Notice to Installer Avis à l installateur This manual contains important information about the installation operation and safe use of this product Once the product has been installed this manual must be given to the owner operator of this equipment Ce manuel contient des informations importantes sur l installation l exploitation et l utilisation s...

Page 2: ...___ Compressor Starts and Stops ____________ There Is Water Around the Pool Heat Pump _ Pool Heat Pump Has Ice Formed On the Evaporator Coil _________________ Pool Heat Pump Is Not Heating ___________ Analysis Chart ________________________ Circuit Breaker Trips ___________________ Pool Heat Pump Is Noisy ________________ The Temperature Shown on Pool Heat Pump Is Not the Same than the Pool Thermo...

Page 3: ...ded for proper operation and heating Please refer to the section Location on the following page IMPORTANT Usage of Chemical Products Never add liquid chlorine granular chlorine or slow dissolving tablets pucks into the skimmer basket This high concentration of chemicals should be avoided Water quality standards that must be strictly adhered to Warranty can be voided if not maintained within these ...

Page 4: ...ir is pulled through the evaporator coil and discharged through the top or front grill Clearances should be allowed in front and around the unit for unrestricted air discharge and service access See Figure 1 and Figure 2 Re circulation of cold discharged air back into the evaporator coil will greatly reduce the unit s heating capacity and efficiency Pool Heat Pump Pg 06 No obstruction above Pool H...

Page 5: ... MUST be installed between the pool heat pump and any automatic chlorinator to prevent highly chlorine concentrated water from flowing back to the pool heat pump when the pool pump is not running 2 Units that are located below the water level of the swimming pool may require the pressure switch to be adjusted This can be checked by the following method Switch ON the water pump and the pool heat pu...

Page 6: ... these systems may leak stray voltage and currents into the water causing severe electrolysis This dramatically shortens the life of the pool heat pump and will void the warranty NOTE Bonding to pool pump is not required for above ground pool pumps but all other equipment must be bonded Pool water temperature must be above Atmospheric conditions must be above Model Ultra Reversible XLR All others ...

Page 7: ...g back to the pool water temperature when all keys remain untouched for 5 seconds To change the temperature display from Fahrenheit F to Celsius C press the button C F The led below the F or C will be lit to indicate the current selection Note The pool heat pump will stop working when the programmed temperature is reached OPERATION OF YOUR POOL HEAT PUMP Pool Solar Blanket A pool solar blanket sho...

Page 8: ...e XLR Electronic Control with Diagnostics Functioning of your Electronic Control with Diagnostics and Reversible XLR Electronic Control with Diagnostics OPERATION OF YOUR POOL HEAT PUMP Temperature Calibration It is possible to have a temperature variation between the water in the swimming pool and the reading of the pool heat pump temperature probe sensor Example the water in the pool is 26 ºC 80...

Page 9: ... 70 F 21 C please adjust the bypass valve as shown Approx 60 of the water is circulating in the unit When the pool water temperature is between 70 F 21 C and 78 F 26 C please adjust the bypass valve as shown Approx 80 of the water is circulating in the unit When the pool water temperature is above 79 F 26 C please close the bypass valve as shown 100 of the water is circulating in the unit IMPORTAN...

Page 10: ...the pool heat pump s heat exchanger in preparation for winter 4 Once the piping is disconnected the pool heat pump s heat exchanger MUST be emptied the use of a water vacuum cleaner is strongly recommended or if you do not have this tool you can tilt the unit 75 until all the water is out 5 It is recommended that the pool heat pump s heat exchanger is rinsed out with a gentle water spray at the in...

Page 11: ...was condensation which is normal TROUBLESHOOTING Nothing Is Working but the Electronic Control Displays Digits or a Code 1 Identify the analyser code that the electronic control displays and refer to the section Service Analyser Codes 2 If the electronic control displays digits make sure that the electronic control is programmed correctly refer to the section Operation of your Pool Heat Pump and r...

Page 12: ...s free of debris and leaves 3 If the evaporator is dusty or dirty clean it with a light spray of water and allow it to dry do not use high pressure it may damage the evaporator fins 4 When the unit is dry you may switch it back ON from the circuit breaker 5 Ensure that the clearances around the unit are respected 6 When the unit has been switched ON ensure the fan motor is working fan blades will ...

Page 13: ...s coming from the pool heat pump and not from other equipment which will not be covered by the warranty e g noise coming from the bypass valve pool pump etc 3 An improper installation may cause this situation it will need to be corrected by the owner This situation is not covered by the warranty The Temperature Shown on the Pool Heat Pump Is Not the Same than the Pool Thermometer It is possible to...

Page 14: ...ure the pool pump is switched ON Press ON OFF to restart the pool heat pump On new installations ensure the installation instructions were respected Check that the pool water level is correct that the pool pump is filled with water to the rim and that water is flowing correctly through the pool pump to the pool heat pump Check swimming pool and pool pump skimmer baskets and the drain at the bottom...

Page 15: ...ics and reversible XLR electronic control with diagnostics Problem Action Remedy Problem Low refrigerant level in the pool heat pump or the low pressure safety control is defective Atmospheric conditions as well as the pool water temperature should not be below the minimum operating temperatures as stated below in order to obtain efficiency and avoid codes from appearing on the electronic control ...

Page 16: ...tion stated in this section Warranty will only cover manufacturing defects All service call requests which are not of this nature must be paid by the purchaser to the service company authorized by Waterco Warranty service is to be completed by an authorized Service Center authorized by Waterco Where applicable in home service will be made available only in areas where a contracted service provider...

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