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10

Trouble Shooting Checklist

Solution

a.  Make sure power is turned on. Check for blown fuses, loose or broken 

wires, low voltage supply, malfunctioning pressure switch.

b.  Replace. Check with dealer for warranty coverage.

Cause

a.  Power supply failure

b. Burned out motor

Problem

1. Motor will not run

a. See No. 1 above.

b.  Stop motor and re-prime pump. Repeat until all air is removed. A leaky foot 

valve could prevent proper priming in deep well pumps.

c.  Check by plugging pump discharge and screw Schrader valve into tapping 

on right hand side of pump. Raise pressure to about 80 lbs. with tire pump. 

If pressure falls off quickly, leak is present. Inspect all connections and pipe 

sections. Check with soapsuds.

d.  Check vertical distance to water level in well. Replace piping with longer 

length if necessary.

a.  Motor not running

b. Improper priming.

c. Air leak in suction line

d.  Foot valve not submerged

2. No water supply

a.  Check wiring diagram to make sure connections are properly matched to 

voltage.

b.  Check at pump with voltmeter. Make sure wiring is heavy enough for long 

runs from power supply. 

c.  Take steps to increase air flow through pump location or air circulation 

around motor.

d.  See No. 6 below.

a. Improper wiring

b. Voltage too low

c. Inadequate ventilation

d.  Pump cycling too often

3.  Motor overload - 

kicks out

a. Disassemble pump and check nozzle, tube and impeller.

b.  Check water level in well to see actual pumping level. Measure vertical 

distance to pump and compare to tolerance for pump type.

c. See No. 2c above.

d.  Compare minimum pressure on which capacity is based with operating 

pressure shown on gauge.

e. Replace suction and drive lines with larger diameter pipe.

f. Inspect for wear on impeller nose or internal blockage.

a.    Nozzle or impeller clogged

b.  Well lift too high

c.  Leak in piping

d.  Pressure control set too 

high

e.  Offset piping too small

f.   Failure in impeller or diffuser 

vanes

4.  Water supplied is 

below rated amount

a.  Remove plug and clean out nozzle.

b.  Check cut-in and cut-out pressures with accurate gauge. Switch may have 

to be reset to lower pressure.

c. See No. 4b above.

d. Replace suction and drive lines with larger diameter pipe.

e. Inspect foot valve screen and clear if necessary.

a.  Plugged ejector nozzle

b.  Switch out of adjustment

c.  Well lift too high

d.  Offset piping too small

e. Foot valve partially plugged

5.  Pressure too low to 

shut off switch

a.  Check for faulty AVC or low pressure in pre-charged tank (see Diagnosing 

waterlogged tanks).

b.  Check for leaky faucets and pipes drawing from tank. Also check for leaks 

in foot valve bleeding water back to well.

a.  Waterlogged pressure tank

b.  Hidden water loss

6.  Pump cycling too 

often

a.  Check AVC tubing for loose fittings.

b. See No. 2c above.

a.   Air in pressure tank

b.   Leak in suction line

7.  Air delivered 

through faucet at 

low pressure

a.  Clear blockages from foot valve, ejector or piping.

a.   Suction line is plugged

8.  Pump is noisy

Summary of Contents for Duro Pumps DCJ500

Page 1: ...pump body or for deep well installation for water level up to 80 feet with 1 1 4 pipes and injector down in the well A pressure switch and pressure gauge are standard features The pump starts when th...

Page 2: ...and void the warranty 10 Do not run the pump dry or damage will occur 11 The unit should be connected to a grounded circuit equipped with a ground fault interrupter device 12 Before installing the pu...

Page 3: ...setting is 30 psi cut in and 50 psi cut out Wells A new well should be pumped clear of sand before installing the pump Sand will damage the pumping parts and seal The drawdown level of the well shoul...

Page 4: ...ating Driven Well or Sandpoint Well 1 Drive the point several feet below the water table Note A packer type foot valve can be installed in the well This type of foot valve allows the well to be filled...

Page 5: ...down in the well This pump is designed for pumping potable water in applications where the water level is up to 80 feet Drilled Well 1 Assemble the foot valve to the ejector The short tube in the eje...

Page 6: ...d The pump should be connected to a separate electrical circuit directly for the main electrical service panel Do not use an extension cord 4 It is mandatory that a permanent ground connection be made...

Page 7: ...oJet Convertible Deep Well Jet Pumps When using DuroJet pumps on deep well applications longer tube for ejector assembly is required WaterGroup s part number for the long tube is 302922 1 Remove prime...

Page 8: ...pen a faucet nearest the tank and allow all water to drain from the tank 2 Measure the tank precharge at the valve stem using a tire gauge 3 If necessary adjust the precharge with an air pump to 2 PSI...

Page 9: ...750 1 10 302911 PLUG DRAIN PRIME DCJ500 750 1 4 18NPT 2 11 302912 O RING DIFFUSER DCJ500 750 OD 34 5 3 5 1 12 302913 O RING HOUSING DCJ500 750 OD 154 5 3 5 1 13 302914 ADAPTER PRESSURE SWITCH DCJ500 7...

Page 10: ...12 2 6 1 0 5 60 0 15 17 3 11 8 5 9 0 5 60 0 16 16 5 11 4 5 7 0 4 60 0 18 15 2 11 1 5 5 0 1 60 0 20 14 7 10 5 5 1 57 0 22 13 4 9 8 4 9 55 0 24 12 9 9 3 4 5 53 0 25 11 5 8 1 4 4 53 0 26 11 1 7 9 4 1 28...

Page 11: ...and impeller b Check water level in well to see actual pumping level Measure vertical distance to pump and compare to tolerance for pump type c See No 2c above d Compare minimum pressure on which capa...

Page 12: ...ill be made or a replacement pump or part will be supplied free of charge The serial number of the pump must be supplied This warranty does not obligate the manufacturer to bear the cost of field labo...

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