Water Tech Industries (WTI) hereby warrants said equipment,
only to the original purchaser at the original
installation location.
THIS WARRANTY PERIOD BEGINS
at the time of initial installation and use. The warranty becomes
valid
upon registration of the equipment.
GENERAL PARAMETERS —
This warranty applies only to systems installed on
USA OR CANADIAN
residential, municipal (city water) water supplies
that meet US Environmental Protection Agency MCL
standards (or similar).
5-YEAR WARRANTY ON CONTROL VALVE —
Your water system has been equipped with the highest quality
water conditioning control valves available. If, upon factory inspection, the control valve body or PC board is found to
be defective, WaterTech Industries will furnish repair or replacement (at WTI option) of the control valve body and/or
the PC board. All internal mechanical components are warranted from manufacturers defect for a
period of five (5)
years
from the date of installation.
5-YEAR WARRANTY ON RESIN —
The SOFTMAX PRO® has been equipped with high quality water treatment
media (certified to NSF Standards). If, upon factory inspection within the warranty period, the resin is found to be
defective, Water Tech Industries will furnish replacement resin. The resin warranty does not cover resins subjected to
water containing greater than 2.0-ppm of free chlorine or chloramines or containing greater than 0.5-ppm total Iron
and/or Manganese. Resin which has been fouled by iron, manganese, organics (or other contaminants not designed for
treatment by the SOFTMAX PRO®) is not covered.
EXCLUSIONS AND LIMITATION OF LIABILITY—
Water Tech Industries' liability for special, incidental, or
consequential damages is expressly disclaimed. In no event shall Water Tech Industries' liability exceed the obligation of
repairing or replacing any part that becomes defective under valid warranty coverage as described above. Cosmetic
damage that does not affect the process functionality of the equipment is not covered. Water Tech Industries makes
every effort to ensure that all illustrations and specifications are correct. However, these do not imply a warranty that
the product is merchantable or fit for a particular purpose, or that the product may not vary from the illustrations and
specifications.
The warranty contained herein is in lieu of all other warranties, expressed or inferred, including any implied warranty of
fitness for a particular purpose. Labor and transportation costs incidental to the delivery or replacement of parts other
than WTI factory repairs are not covered under this warranty. In the event of a warranty replacement or repair, WTI
will cover the cost of shipping the covered components. This warranty expressly excludes any system which has been
damaged by accident, fire, flood, Act of God, abuse, neglect, freezing, excessive temperature (below 40° F or above
110° F.), inappropriate pressure (below 20 psi or above 100 psi), misuse, alteration of product in any way by owner or
installing company, product identification tampering, misapplication, installation or operation not consistent with WTI
instructions and installation outside of applicable plumbing codes and local regulations. Furthermore, this warranty
expressly excludes any system which has been out of service for more than 90 days continuously. Fulfillment of the
warranty coverage by WTI is contingent on proper execution of the procedures set forth in the WTI Warranty RGA
policy. No person or representative is authorized to assume for Water Tech Industries any liability on its behalf, or in its
name, except to refer the purchaser to this warranty. This warranty gives you specific legal rights, you may also have
other rights which vary from state to state.
WHAT MUST YOU DO TO OBTAIN WARRANTY SERVICE — The warranty registration (via
phone or website) must be completed within Ninety (90) days of installation to validate the
Warranty.
Repair work MUST be performed by an authorized Water Tech Dealer. In the event that authorized dealer
service is not available, defective components may be returned directly to Water Tech Industries with prior approval for
warranty service. The registered owner must contact Water Tech for return instructions and return the defective
component, freight prepaid, with proof-of-purchase, within the applicable warranty period.
5/10 Year Warranty
WaterTech Industries Residential
Applicable to SOFTMAX PRO
®
Models: SMX10, SMX12, SMX13
