4
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The pump
does not
start or run.
1. The batteries need to be
replaced.
2. There is water inside the pump.
1. Replace the batteries.
2. Remove the pump cover and batteries and dry
the inside of the pump. Allow the pump to be
completely dry before
re-installing batteries.
The pump
cannot pump
water out.
1. The screen is blocked.
2. The hose is kinked, bent, or
coiled.
3. The pump is airlocked.
4. The discharge height is too
high.
5. Additional garden hose is not
sloping downhill away from the
pump.
1. Clean the screen or impeller.
2. Straighten the hose.
3. Allow 10 - 30 seconds of the pump running to
clear airlock. If this does not work, turn off the
pump, remove any additional hoses, remove
water, place back in the water, and turn on.
4. The maximum discharge height is only
36 in. (3 ft.). Reduce the maximum discharge
height.
5. When using long sections of additional garden
hose, the hose must slope away from the
pump so that gravity can help the water flow.
Slope the garden hose downhill.
WARRANTY
This product is warranted against manufacturing defects for a period of 12 months from the date of
purchase. Any misuse, abuse, or modification automatically voids this warranty. The distributor will
repair or replace the pump if, in its sole determination, the pump failed due to defects in materials or
workmanship.
WARRANTY EXCLUSIONS
1. Neither the distributor nor the store that sold this pump shall in any event be liable for any labor or
similar expenses incurred in removing or repairing this pump.
2. The distributor specifically disclaims any implied warranties of merchantability and fitness for
a particular purpose.
3. In no event shall the distributor be liable for consequential, incidental, or special damages resulting
from or related in any manner to any distributor components or accessories.
4. The distributor disclaims all liability for improper installation or improper use of this product.
Some states do not allow the exclusion or limitation of incidental or consequential damages.
The above limitations and exclusions may not apply to you. In addition to the rights given
you by this warranty, you may also have other rights which vary from state to state.
For
warranty claims,
DO NOT RETURN PUMP TO THE STORE!
Call our customer service department at: 1-800-346-7611, Monday
– Friday, 8:00 a.m. – 5:00
p.m., E.S.T.
