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APPENDIX: TROUBLESHOOTING
In general the Wartmann vacuum device performs adequately. Should however a malfunction occur,
then please first try the troubleshooting recommendations mentioned below.
SYMPTOM
POSSIBLE CAUSE
SOLUTION
The vacuum device does not
work if you press one of the two
buttons.
The power cord is damaged, the
plug is not in the socket or there is
no voltage on the socket.
First check if the power cord is
undamaged and then insert the
plug into a socket which you know
has power.
The status indicator flashes
and/or you hear a beep tone.
You press on the “vacuum seal” or
the “vacuum only” button while
there was already a vacuum.
Unlock the lid. This will remove
the vacuum in the vacuum
chamber.
The vacuum device does not
completely vacuumise the
vacuum bag.
The top of the vacuum bag is not
entirely into the vacuum chamber
(over the sealing strip).
Place the opening of the vacuum
bag entirely in the vacuum
chamber.
There are wrinkles in the vacuum
bag in the part that is on the
sealing strip.
Check the top side for wrinkles,
and, if necessary cut off the top
edge of the vacuum bag.
You have made a vacuum bag of a
vacuum roll and the first sealing is
not correct.
Check the first sealing for
damage. Cut off the damaged
sealing and make a new sealing.
The vacuum bag is losing its
vacuum after it was sealed.
Sharp objects could puncture the
vacuum bag.
Cover any sharp edges using a
paper towel and use a new
vacuum bag.
Certain vegetables and fruit that
were not properly blanched or
were frozen prior to packaging,
may cause decomposition gases.
Open the packaging and throw
away the foods in case they are
spoiled. If the foods are not
spoiled, they must be eaten
straight away.
The vacuum device does not
properly seal a bag.
The sealing strip of the vacuum
bag is wet, dirty or dusty.
Remove the plug and clean the
sealing strip. Use only clean, dry
vacuum bags.
The bag is not placed over the
sealing wire.
Check that the bag is properly
placed over the seal wire.
The open end of the bag is inside
the vacuum chamber.
Place the open end of the bag just
over the sealing wire. For sealing
without vacuum the open end of
the bag should not be inside the
vacuum chamber.
The vacuum device no longer
works (properly).
There is a technical failure
malfunction.
Remove the plug from the socket,
wait 10 seconds and reconnect
the vacuum device.
Send the vacuum device in for
repair.
