Warmup Portrait 4iE Installation & Operating Manual Download Page 3

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Back Plate

Thermostat Face

Floor Sensor

IMPORTANT INFORMATION: Installation should only be carried

out by a qualified and competent electrician and must conform

to local electrical code. Conduits are only required where it

is mandated by state or provincial code. Please refer to local

electrical code for compliant applications.

The 4iE and its power supply should be isolated from

the mains supply throughout the installation process.

Pack Contents

Summary of Contents for Portrait 4iE

Page 1: ...4iE Portrait Installation Operating Manual WiFi Non WiFi For technical help US 888 927 6333 CA 888 592 7687 warmup com warmup ca ...

Page 2: ...ctions 5 Assembling the 4iE 9 4iE Portrait Setup WiFi Version Getting Started 10 Registration 11 4iE Portrait Setup Non WiFi Version Non WiFi Initial Setup 13 Welcome 14 Programming 15 Settings 19 Troubleshooting 20 Important Notices 23 Technical Specifications 25 ...

Page 3: ...competent electrician and must conform to local electrical code Conduits are only required where it is mandated by state or provincial code Please refer to local electrical code for compliant applications The 4iE and its power supply should be isolated from the mains supply throughout the installation process Pack Contents ...

Page 4: ...rmup recommends identifying your preferred location for the 4iE It should be located in an area with good ventilation It should not be beside a window door in direct sunlight or above another heat generating device e g radiator or TV For the WiFi enabled 4iE ensure the distance from your router to the 4iE is not too great This will reduce the risk of signal strength and interference issues Facepla...

Page 5: ...nected to 4iE Max 15 Amps N B Input voltage 120V Hot Neutral or 240V Hot Hot Device is dual voltage capable L1 LOAD L2 L1 LINE L2 1 2 3 EXT FLOOR SENSOR NO POLARITY L1 LOAD L2 HEATING MAX 3600W 15 Amps L1 LINE L2 POWER SUPPLY L2 LINE HOT 120V SUPPLY WITHOUT GFCI PROTECTION NEUTRAL 120V OR HOT 240V Heater s Max 15A L1 LINE This is the most common connection ...

Page 6: ... LINE 240V GFCI PROTECTED SUPPLY 240V COIL SUPPLY N B All heating loads connect to Relay 25 only controlled by 4iE L1 LOAD L2 L1 LINE L2 1 2 3 EXT FLOOR SENSOR NO POLARITY L1 LOAD L2 HEATING MAX 3600W 15 Amps L1 LINE L2 POWER SUPPLY Hot 240V Hot 240V 0 1 8 6 4 2 Heater s Max 25A Heating Load connected to Relay 25 Max 25 Amps ...

Page 7: ... 240V L1 LOAD L2 L1 LINE L2 1 2 3 EXT FLOOR SENSOR NO POLARITY L1 LOAD L2 HEATING MAX 3600W 15 Amps L1 LINE L2 POWER SUPPLY 0 1 8 6 4 2 Heater s Max 25A Heater s Max 15A 240V COIL SUPPLY N B Heating loads connect to Relay 25 and 4iE Relay 25 Max load 25A 4iE Max load 15A Total Max load 40A Heating Load connected to 4iE and Relay 25 Max 40 Amps For Larger installations ...

Page 8: ...ss two 4iE s one being the master and the other being the relay slave Only one floor sensor is required wired into terminals 1 2 of the Master 4iE Wiring Connections Use low voltage electrical cables to link terminals 2 3 of the Master and Relay Thermostat Setup Settings Adv settings Heater setting Ext output NOTE Set the relay 4iE to relay first ...

Page 9: ...4iE Portrait Step 3 Reattach 4iE Face Reattach the 4iE face to the Back Plate and tighten both screws to secure You may now restore power to the thermostat and begin setup 1 7 Assembling the 4iE 9 ...

Page 10: ...tat has not been connected to a WiFi network Please follow the on screen instructions to connect it to WiFi No WiFi If you have this screen present the Thermostat must be connected to a WiFi network Settings Network 4iE Portrait WiFi Version Step 4 Getting Started No Server If you have this screen present the Thermostat is connected to a WiFi network and you can continue to device registration Reg...

Page 11: ...armup Device Number When first registering and setting up your location on MyHeating you will need the device number of the Thermostat Your installer should have recorded it below if not it can be found in the Thermostat menu Settings Advanced settings About Info 4iE Portrait WiFi Version Step 5 Download MyHeating App Go to my warmup com or MyHeating App to complete setup Your device number is ok ...

Page 12: ...new room you must enter the following information Location Select the newly setup location Room name Description e g Upstairs Bathroom Room type Select the room type e g Bathroom Floor type Select the floor type e g Tile stone Device number See page 11 System type Select e g Electric Underfloor System power Size of heat source e g 1000W Power source Energy source e g gas electricity NOTE Please en...

Page 13: ...E Display brightness change the screen brightness for normal use and standby Audio feedback turn the click sound on off Heating target control your heating using the floor air sensor Heating limits set the temperature limits for your floor type User Defined lets you set custom limits Tariff settings select single or standard low energy tariff Set a program select between custom preset or fixed tem...

Page 14: ... screen If you do not press any button for 1 minute the 4iE screen will dim and go into standby To wake the 4iE just tap the screen or press the lock icon Press the button on the bottom of the device to put the thermostat in out of standby mode Hold the button for 3 seconds to turn the heating off Menu Date Time Air Temperature Floor Temperature GFCI Test Button Target Temperature Heating Indicato...

Page 15: ...temperature is defaulted to 61 F To alter the setback Press Menu Program Set setback temperature Setting a Custom Program allows you to set comfort temperatures at set times throughout the day back accept help saturday sunday monday tuesday wednesday thursday friday monday tuesday wednesday thursday friday back accept delete start temp end P1 06 00 08 00 70 F back help set custom program select pr...

Page 16: ... Time Temp Time Temp Time Temp Time Temp Mon Fri 06 00 08 00 07 00 11 00 72 F 61 F 68 F 61 F 06 00 09 30 70 F 61 F 06 00 08 00 08 00 11 00 70 F 61 F 68 F 61 F 06 00 08 00 06 00 10 00 70 F 61 F 70 F 61 F Sat Sun 07 00 11 00 06 00 11 00 72 F 61 F 68 F 61 F 08 00 09 30 70 F 61 F 06 00 08 00 08 00 11 00 70 F 61 F 68 F 61 F 07 00 11 00 06 00 10 00 70 F 61 F 70 F 61 F back accept help monday tuesday wed...

Page 17: ...re duration of override and press accept Set a fixed temperature for the thermostat to reach and maintain until you revert back to program mode or switch the heating off Set a temperature you would like the thermostat to reach and the length of time you want this override to last back accept target un l Override 61 F 15 min back help set custom program select preset program set ﬁxed temperature ba...

Page 18: ...ccept back accept Holiday Temperature 50 F back next Start Date 12 00 2018 01 jan Select Frost Protect to set your heating to a constant 45 F to protect your home from frost Press menu Temperature Frost protection back next End Date 12 00 2018 02 jan Holiday Mode allows you to override your schedule with a lower fixed temperature over a set time to save energy back program Holiday Mode start date ...

Page 19: ...r normal use and standby Lock Set a lock code Audio Feedback turn the click sound on off Network Choose a WiFi network Heater Settings Heating Limits Set the temperature limits for your floor type User Defined lets you set custom limits Regulator Controls the heating in 10 minute cycles The number you enter is the number of minutes in a 10 minute cycle that the heating will be on Ext Output This a...

Page 20: ...istance of the floor sensor should measure between 8K ohms and 12K ohms If the electrician finds a fault and the 4iE is in the room to be heated then it can be set into Air Mode Air Mode only suitable for tiled floors if floor sensor has been damaged 1 The 4iE Early Start function is on This means that the heating will come on early to achieve the set temperature at the set time 1 Delicate floor c...

Page 21: ...er extender may be required Contact Warmup with your router make model on 0345 845 2288 Is the router updated to the latest software Download the MyHeating App and register the device Download the MyHeating App and register the device Update router firmware Download the MyHeating App and register the device If you reboot restart the router does the 4iE connect to the WiFi network YES YES YES YES Y...

Page 22: ...You can now begin programming the 4iE You can now begin programming the 4iE Update router firmware Download the MyHeating App and register the device If you reboot restart your router does the error go NO NO YES YES NO YES YES YES NO NO NO YES Set your smartphone up as a mobile hotspot and try to connect the 4iE to this network Does the error go Possible issue with router or firewall settings in p...

Page 23: ... generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment ...

Page 24: ...ature is used to detect any leakage of current from your heating system During a ground fault the two lines of the load will be cut off Once your thermostat is installed and connected to a power supply you can test the GFCI function by increasing the set temperature until heating is on the heating up icon will be illuminated and pressing the TEST button If your test is successful you will see the ...

Page 25: ...ize 2 7 x 2 5in GFCI Class A GFCI with 5mA trip level Sensors Air Floor Ambient Sensor Type NTC10k 3m Long Can Be Extended To 50m Max Load 15A 3600W Class II Installation Depth 2 3 4in deep double gang box recommended Compatibility Electric Hydronic Underfloor Heating up to 16A Warranty 3 Year with optional Lifetime Upgrade Approvals ETL ...

Page 26: ...oes not cover removal or re installation costs and shall not apply if it is shown by Warmup that the defect or malfunction was caused by failure to follow the instruction manuals incorrect installation or damage which occurred while the product was in the possession of a consumer Warmup s sole responsibility shall be to repair or replace the product within the terms stated above WARMUP SHALL NOT B...

Page 27: ...vary your settings by zone To have your 4iE thermostat function properly with baseboard applications you will have to do a few minor adjustments in the 4iE s settings menu Settings NOTE While the thermostat is dual voltage it is important to be aware of the wattage maximums 240V 3600W 208V 3120W 120V 1800W Step 1 Set the heating preference to read air Menu settings heating preference control air f...

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