Page
11
of
11
3.1 the customer must send written notification following discovery giving
particulars and either at their own expense and risk shall return the unit to
Warmflow within 2 weeks of written notice being provided by Warmflow; or (at
Warmflow’s sole option) shall permit Warmflow to inspect same; and
3.2 if such defect has arisen from faulty materials employed or workmanship carried
out by Warmflow and is existing but not reasonably discoverable upon
inspection at the time of receipt then Warmflow shall supply such part(s) free of
charge along with the costs of transporting same to the customer.
3.3 The replacement parts must be fitted in accordance with the terms of the
guarantee set out above.
3.4 The replacement parts shall be covered under this guarantee for the remainder
of the unexpired term of two years.
3.5 Invoices for callout and/or repair by any third party or parts supplied by a third
party will not be accepted unless previously authorised by Warmflow in writing.
4 Warmflow’s liability for defective units is limited in all circumstances to delivery of
parts for the defective unit and the customer shall accept same as fulfilment of
Warmflow’s obligations.
5 Warmflow disclaims all other warranties whether express, implied or statutory.
Your statutory rights are not affected.
6 This guarantee applies to Warmflow buffer tanks installed on the UK mainland
(excluding Scottish Isles), Isle of Man, Channel Islands, Northern Ireland and
Republic of Ireland only. Provision of in-warranty cover elsewhere is subject to the
agreement in writing of Warmflow.
