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IP Camera W2(1080P)/W3(720P)

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Save Picture to FTP:

 When an alarm is detected, the camera will send pictures to your FTP 

server. Click on FTP Setting to setup FTP.

Save Record to FTP:

 When an alarm is detected, the camera will send a video to your FTP 

server. 

For FTP paramters, please refer to Page 40 

Save Picture to SD/TF:

 unavailable(W2/W3 cannot support SD card)

Save Record to SD/TF:

 unavailable(W2/W3 cannot support SD card)

Trigger IO Output:

 Not available for W2/W3

.

Preset Linkage:

 When an alarm is detected, the camera will focus on one of the 8 Preset 

spots (see above).

Speaker Linkage:

 When an alarm is detected the speaker will act as a siren for the chosen 

length (5-30sec). 

Sender:

 your email address 

Smtp Server:

 such as smtp.mail.yahoo.com etc. 

Smtp port:

 465

SSL:

 SSL

User name:

 your email address, the same with 

sender 

Password: 

your email password, if you are using 

Yahoo and Gmail, please generate an app 

password, and using the app password. Check the 

FAQ document on website to generate app 

password.

Receiver:

 any email address

After you fill in the chart of the email setting 

page, please Save      and Test E-Mail. 

For Email Setting, please follow the below parameters:

Summary of Contents for W2

Page 1: ...080P W3 720P User Manual Revised on 1st January 2018 www wansview com We keep improving the app if the app interface is not accordance with the instructions please go to wansview website http www wansview com for the latest instructions ...

Page 2: ......

Page 3: ...1 2 3 Live Streaming 12 2 4 Local Picture and Record 14 2 5 Alarm Setting 15 2 6 Advanced Settings 17 2 6 1 WiFi Setting 17 2 6 2 User Setting Management 18 2 6 3 Time Setting 19 2 6 4 Misc Setting 20 2 6 5 Maintenance 22 2 6 6 About Camera 22 2 7 Start Video 23 2 8 Delete device 23 2 9 Message 24 2 10 More 24 3 PC Client Software 25 3 1 Add Camera 25 3 1 1 Add camera in Lan 25 3 1 2 Manually add ...

Page 4: ...ecording 39 3 7 Playback 40 3 7 1 Playback Local Record 40 3 7 2 Unavailable for W2 W3 41 3 8 Lock 42 4 Manage Camera with other Apps and Software Add Camera to iSpy Connect 42 5 Web Access 44 5 1 Settings 44 5 1 1 Plugin installation 44 5 1 2 View Video Mode 1 Complete Camera Management 45 5 1 3 View Video Mode 2 Limited Camera Management 45 5 2 Live Streaming and Recording on PC 45 5 3 Playback ...

Page 5: ...com Service download 2 Change the default password for your camera We suggest that your password is more than 8 10 characters and contains a combination of lowercase characters uppercase characters and numbers Important Safeguards and Warnings 1 Electrical Safety All installation and operation should conform to your local electrical safety codes We assume no liability or responsibility for any fire...

Page 6: ...ries Be sure to use only the accessories recommended by the manufacturer Before installation please open the package and check to ensure that all of the components are included Contact us if anything is broken or missing in the package 8 Battery Drainage and Data Consumption Please remember to exit the app after use to prevent battery drainage and data consumption 9 Compliance FCC CE ROHS ...

Page 7: ... Full HD Video Live Streaming Pan and Tilt 4x digital zoom Night Vision distance up to 25 feet Support Wi Fi connection Multi App Software Compatibility Mountable on walls and ceilings Home Security Business Security Entryway Monitoring Baby Monitoring Pet Monitoring Elderly Parents 1 Antenna 2 4G 3dBi WiFiAntenna 2 infrared LEDS 3 1 2 7 Full HD sensor 4 Photoresistor 5 RJ45 Port 6 Power Port 7 WP...

Page 8: ...IP Camera W2 1080P W3 720P 8 1 4 Specifications ...

Page 9: ...ty Note Wansview App Pictures are taken on the iOS Version Android and iOS App have the same structure but a little different design Cable Setup Steps for product connection 1 Install antenna for IP camera 2 Connect the IP camera and router with the network cable 3 Power on the camera with the provided adapter please verify voltage 3 Launch the Wansview app and click on Scan the QR Code and input d...

Page 10: ...WiFi mode WiFi configuration to add cameras Add already connrected network camera Scan the QR code on the camera s sticker then name camera keep admin as login name and 123456 as the default password then Next Connect Success do you want to Set up WiFi will appear if you do not need to set up WiFi click Cancel then you will get camera online QR Code Tips Connect success do you want to set up WiFi ...

Page 11: ...ve then Next Tips Connect success do you want to set up WiFi Set WiFi success will appear then tap OK camera will be online and ethernet cable can be unplugged and move to other location where has a good WiFi signal If failed please check WiFi information again Set WiFi success You can choose to unplug the network cable choose to connect the camera via WiFi Attention The camera is not battery oper...

Page 12: ...More Records or Local Picture Record The record will stop if you leave the live video screen Listen unavailable Talk unavailable Restore To restore the Contrast and Brightness to default value Resolution Switch between 1080P and 480P When the network is not good try lower down the resolution to 480P to get a smooth video feed Cruise Vertically Horizontally unavailable IR Auto IR Led switches on at...

Page 13: ...urn off the live feed screen Viewing Camera on Multi View User can monitor several cameras Max 4 at the same time on Multi View 1 Tap More and select Multi View Click on cameras on the list to add the view on the main screen 2 Tap to hide the camera s list 3 Tap to exit multi view mode 4 Press to play camera Tap again to stop the video ...

Page 14: ...Snapshot to phone and Record to phone To stop recording tap again or exit from the live streaming In Local Picture and Record User can find all the pictures and videos taken manually Share pictures and records To share pictures and records follow the steps indicated in the screenshots Tap to share the pictures and to delete pictures ...

Page 15: ... For external source of alert device The external sensor can be always open or always close Motion Detection Enable Motion Detection user can set up camera with motion alarm Motion Detection Sensitivity User can choose Low Middle High sensitivity according to needs Voice Detection Enable Voice Detection user can set up camera with voice alarm Voice Detection Sensitivity User can choose Low Middle ...

Page 16: ...e When an alarm is detected the camera will focus on one of the 8 Preset spots see above Speaker Linkage When an alarm is detected the speaker will act as a siren for the chosen length 5 30sec Sender your email address Smtp Server such as smtp mail yahoo com etc Smtp port 465 SSL SSL User name your email address the same with sender Password your email password if you are using Yahoo and Gmail ple...

Page 17: ...i network user can set up WiFi on WiFi Setting Tap WiFi Setting and search the available WiFi choose the WiFi and manually input the WiFi Password then tap to save the WiFi information User can unplug the ethernet cable when the app appears WiFi Set Succeed Note Wansview camera only supports 2 4Ghz WiFi and wifi password should be no longer than 31 characters ...

Page 18: ...ange the default username admin and password 123456 or create another user account with certain access rights such as an Operator or Viewer account for other person to view the camera Change Username and password Tap User Setting and choose Administrator Admin user can change the username and password then ...

Page 19: ...he Role Operator or Viewer Administrator Full access rights Operator Can operate on the camera live video screen but not access to other settings like Alarm setting Advanced Settings etc Viewer only can view camera no more operations on the camera video screen Note Password shall be no longer than 20 characters Click Time Setting user can calibrate the time ...

Page 20: ...tting user can set up OSD On Screen Display Microphone Speaker Volume and AC Frequency OSD Setting Click OSD Setting to set Overlay time Camera time in live streaming recording and pictures Temp and humidity is not available for Q3 Q3S overlay name overlay time ...

Page 21: ...alk and Listen is too low user can adjust it from Volume Setting AC Frequency User can adjust the power frequency power frequencies include 50HZ 220V voltage selects 50HZ 60HZ 110V Voltage selects 60HZ For 60HZ the highest frame rate can be 30fps and 50HZ is 25fps ...

Page 22: ...set up again If camera restores to factory default the set up procedure needs to be repeated again after reboots Here user can check the camera information such as Firmware P2P version IP Address and Mac Address For Wan IP address if the Lan ip address is not port forwarded in router the camera connected with it cannot be accessed from outside network ...

Page 23: ...IP Camera W2 1080P W3 720P 23 2 7 Start Video 2 8 Delete device Tap Start Video to broadcast the camera live streaming Tap Delete device user can delete the camera from the app ...

Page 24: ...sage 2 10 More On the Message user can check the alarm message Record and pictures are the local files recorded from the wansview app Multi View Please refer to P 14 Push Set Currently not available About Can check the wansview app version ...

Page 25: ...2 Search the camera in Lan DID number will be searched if use DID P2P to search while Search IP will get IP Address 3 Click the searched camera and the camera information will be filled automatically 4 Input the camera s password default is 123456 5 Hit Add 6 Save Success will appear click OK to close the dialog ...

Page 26: ...amera information Tips DID number can be checked from stickers on the back of the camera You can check the DID from Wansview app If you have already added the camera on the mobile phone wansview app 3 Hit Add 4 Save Success will appear click OK to close the dialog When the camera is connected double click the camera or right click and choose Play to play the video ...

Page 27: ... 720P 27 3 2 2 Stop Video Click to stop the video or right click the camera and choose Stop When play the video but only shows black please go to Setting Other Setting to choose the No GPU Display in the Video Display mode ...

Page 28: ...can change the Device Name and Group and edit the username and password if input wrong or changed delete the device or Save the parameters you have edited Attention Resolution cannot be adjusted during recording user needs to stop the recording then switch the resolution Play stop Snap Record Listen Talk Mirror Flip Resolution up down left right ...

Page 29: ...ed Settings user can check camera firmware version set up time create other account for operater or Visitor set up WiFi and SD card recording etc User can check the camera status and Mac address and check the camera s firmware version User can select a specific time zone or sync the time to PC or to a NTP Server ...

Page 30: ... and give a right to this account Tips Administrator All settings can be edited Operator Can operate all the icons such as listen talk flip mirror on the live video page Visitor Can only watch live video User can also edit the account information such as change the user name and password and change the role for each account then Save And Delete some accounts if you need ...

Page 31: ...earch the available WiFi and choose the one you want to connect then input the WiFi password click the icon behind to confirm if the password is correct Save then Test 3 3 2 5 SD TF Setting Open the Plan Record it will record continuously to SD card each record length can be set between 2 15 minutes The video stream can be recorded at 1080p 720p 480p and 240p ...

Page 32: ...up the Overlay name and Overlay time so user can check name and time on the video screen If Overlay name and Overlay time and Display temperature and humidity are checked at the same the Device name will show Temperature and Humidity Note The temperature and humidity are unavailable on this model 2 Audio User can adjust the power frequency Power frequencies include 50HZ 220V voltage selects 50HZ 6...

Page 33: ...cy Power frequencies include 50HZ 220V voltage selects 50HZ 60HZ 110V voltage selects 60HZ 60HZ used in Japan Canada etc 4 Maintenance User can reboot and reset restore the camera Tips To reset the camera the camera will restore to factory setting In the Alarm Setting use can set up the Alarm alert ...

Page 34: ...rtant places tick each window move your mouse to the lower right corner and drag it can adjust the size of the window and can move it to the needed area User can choose the sensitivity from low middle and high The high sensitivity will be easy to get alarm I O Detection and Temperature Detection are disabled in this model 3 3 3 2 Audio Detection ...

Page 35: ... is detected simultaneously by the audio detection and motion detection will the alarm action be triggered 1 Email setting Email address your email address Email Password your email password if you are using Gmail please generate an app password and using the app password Download a document from our website on how to set up app password Smtp Server such as smtp gmail com etc Smtp port 465 or 587 ...

Page 36: ... the same with Email address 2 FTP Setting FTP Server Address This field allows the user to designate an IP address or DDNS address for the FTP server Server Port This field allows the user to designate the port number for the FTP server User Name Input FTP user name Password Input FTP password Path Specify a folder for storing video and pictures for example Q3 alarm Note If you want to save the ala...

Page 37: ... color means the time is armed User can choose All Time or Clear Time and can also choose a specific time 15 mintues for a interval The user can drag the mouse to perform continuous selection of the arming time If the camera is added via IP Address right click and select web access can access the camera with default browser Tips The Edge is not supported please use Internet Explorer or Firefox or C...

Page 38: ...s About software Basic setting User can set up lock screen password in case you won t let others to see the video Record setting User can set the Record path and each recorded video can be set from 5 60 minutes Recorded video can be overwrited or stopped if the computer disk storage is not enough Language setting The language can be switched from English and Chinese More Languages will be added ve...

Page 39: ...n of date and time user can edit the name 2 Select time User can select all if want to record 24 7 and clear it to choose a specific time by dragging or single click the time interval 3 Save Save the record name and time interval you set up 4 Double click the Record name to choose it as the record plan 5 Apply Click Apply a will appear in front of the Record plan it means the scheduled recording is...

Page 40: ...ed the camera you want to check 2 Select the Media Type Video or Image 3 Select the video in an exact date you want to playback 4 Recorded video list will be shown Video starts with P for Scheduled Recording and H for Manually Recording 5 Double click the recorded video name video will be broadcast User can select a certain or all the video and delete it from the list and the record path ...

Page 41: ...heck 2 Select the Media Type Plan or Alarm 3 Select the video in an exact date you want to playback 4 Recorded video list will be shown if it is not shown please tap to show the list Video starts with nrc for Scheduled Recording and arc for alarm Recording 5 Double click the recorded video name video will be broadcast ...

Page 42: ...default lock password is 123456 Steps 1 Add IP Camera 2 In the Video Source mask select the FFMPEG H2 264 tab 3 In the URL field type rtsp user password IP port live ch0 or ch1 or ch2 4 RTSP Mode select TCP 5 Test 6 Click OK 7 In the following mask click finish 8 The camera is online User your user Password your password IP your camera s IP get it from the app Port your camera s port get it from the...

Page 43: ...t Cable Add Camera by wizard In camera setup choose Camera Type network IP Camera Manufacturer Other Click Next Choose setup Sighthound video with a network camera that is already working Click Next Select your camera by the IP Click next Input User and Password Follow the wizard Add Camera by RSTP In camera setup choose Camera Type network IP Camera Manufacturer Wansview Click Next Select Camera ...

Page 44: ...223 80 Users can get these data from the app advanced settings about camera If your computer is located outside the network where the camera is installed users need to input manually the camera s IP in the router in the Port Forwarding Section please consult your router user guide or search on line to view the camera The Camera has 2 view mode View Mode 1 supported by an OCX Plugin HYPlayer exe Vi...

Page 45: ... is not installed the browser will prompt to download and install the plugin In the Flash Player mode users have less functions Microsoft Edge is not supported 5 2 Live Streaming and Recording on PC Menu Bar Video Menu Bar Pan Tilt Control Set Preset Play Stop Play and stop video Listen If your PC is equipped with speakers click here to listen from your camera function disabled in this model Talk ...

Page 46: ...op camera movement and it will go to the initial position function disabled in this model Set up to 8 camera preset spots as explained above in the App Section function disabled in this model 5 3 Playback Video function disabled in this model Click Playback Video to enter the SD card video file playback page Click the video date to inquire Click Search to list the video files of the selected day Cli...

Page 47: ...us System Time Setting Data about the current Camera Status Users can choose to sync time to the PC or to a NTP server System Pan Tilt Users can set the pan tilt speed fast medium slow and cruise circles Users can disable motion detection when the camera pan or tilt ...

Page 48: ... System Multiple Settings Turn off Led indicators at your choice Add up Cameras for multiple 4 view Get their IP and Port Input User and Password Name them System Maintenance In System Maintenance users can reboot restore to default backup upgrade camera ...

Page 49: ...P Settings Contact our friendly customer service for specific technical Network IP setting You can set the camera IP address by your router DHCP or you can manually set a fixed address IP address for example 192 168 x x Subnet mask for example 255 255 255 0 Gateway IP address of your router for example 192 168 x 1 Primary DNS IP address of your router for example192 168 x 1 Secondary DNS IP address ...

Page 50: ...oose the wireless router to be connected Input the password to connect to the router Click Save to complete Wi Fi Configuration After completing the configuration click Test to confirm whether it is connected to the wireless router Network UPNP setting If the user wants to view the camera through the internet the router and camera UPNP port forwarding function need to be turned on Before auto port ma...

Page 51: ...P setting The user can set the RTSP port after entering RTSP Setting bar In addition the RTSP Authentication function can be closed Default value of RTSP port is 554 Selection range 554 65535 Some general RTSP streaming media software can be adopted to access video on the device such as VLC Access links are as shown below The first bit stream rtsp user password IP rtsp port live ch0 The second bit ...

Page 52: ...o not support camera access with Onvif calibration Our device supports Onvif versions 2 5 and below Network FTP Settings FTP Server Address This field allows the user to designate an IP address or DDNS address for the FTP server Server Port This field allows the user to designate the port number for the FTP server User Name Input FTP user name Password Input FTP password Path Specify a folder for st...

Page 53: ...Security connection This dropdown box allows the user to select an encryption type User name Input email address Password Input APP password APP password allows 2 steps verification in your Gmail account Click Profile Account Sign in Security to create App password Sender Address This field allows the user to enter the email address to which alarms are sent This email address should be consistent wit...

Page 54: ...ing Here you can adjust Microphone and Speaker volume Here you can adjust the image parameters brightness contrast saturation and hue You can also flip and mirror the video image when tick the options Video and Audio On Screen Display Time and Camera Name Enter OSD Setting to overlay the time and name on the video image ...

Page 55: ...e IR LED is off the IR LED IR cut will not work any longer To modify add delete administrator operator and viewer can be set in this page add up to 8 viewers and set rights in total Reminder After the operation click Save Then click Refresh so that the edited content will be displayed on the web page 5 4 4 Security ...

Page 56: ... users Below is a Screen shot of the IP Filtering screen Security Mask Area not available for MAC users Users exclude up to 4 areas from monitoring Click Start Setting and check the windows Alarm IO Detector disabled in this model Camera allows user to add an external source of alert motion sensor or push button We recommend the Instar IN 500 PIR Sensor as external motion sensor The external senso...

Page 57: ... when it detects movement audio and stops recording in 30 sec In this section users can customize the motion detection feature This feature can be set on the app or in the web interface Motion is detected by changes in the pixels of Alarm Audio Detection Baby Monitor function disabled in this model Alarm Alarm Action the images Please note that motion detection doesn t work through windows In this...

Page 58: ...a will send 2 pictures to the SD card function disabled in this model Recording to SD TF When an alarm is detected the camera will send a 30 sec video to the SD card function disabled in this model Trigger IO Output User can add a siren or another alarm device to the camera wired When an alarm is detected the external IO output will work Users can choose alarm duration from 5 to 30 sec function di...

Page 59: ...e span of each recording Choose the resolution bit rate Reminder The system default is automatic overwriting for the SD card video If the storage space is full the new video will automatically overwrite the earliest video file If the card is not readable please kindly Format the SD card Take Timed snapshots and save them on the SD card 5 4 6 Storage function disabled in this model ...

Page 60: ...as well as the recording duration Reminders 1 When using IE9 or higher please run the browser video path and picture path as administrator so that you can save the files successfully The default video path is HYRec on disk C The default picture path is HYSnap on disk C 2 The user can start up the Motion Detection Alarm and view the flashing box on the screen 5 4 7 Log ...

Page 61: ...www wansview com ...

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