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Warranty Agreement
If, within one year from the date of shipment, the customer experiences any equipment
defects or is not satisfied with the analyzer manufacturing, Waltron will repair, or at its
option, replace any defective part(s) free of charge. This warranty requires that the
defective part(s) be returned to Waltron with shipping charges prepaid.
At Waltron discretion, a Technical Service Specialist may be sent out to repair or replace
the defective part(s) on location. Traveling time and expenses of the Technical Service
Specialist is at the customer’s expense.
Equipment sent to Waltron must be appropriately packaged and the following
information must be provided prior to returning to Waltron:
The Return Authorization (RA) number assigned to the customer by the
Waltron Technical Service Department.
Customer name, address and department.
Name and telephone number of the individual responsible for returning
items for repair.
Brief problem description.
Ship to Waltron Service Center:
Waltron Bull & Roberts, LLC
25 Minneakoning Rd, Suite 101
Flemington, NJ 08822
