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Wear, Maintenance, Liability & Guarantee
With proper use and maintenance, the wheelchair is designed to
last a lifetime. When you need replacement parts for the wheels,
harnesses, and other wear-and-tear items, they may be
purchased at
www.WalkinPets.com/spare-parts
.
The wheelchair frame will not rust. If dirt or sand gets inside the
wheelchair, you can hose it off. All components can be removed and
cleaned. Oiling is not necessary.
Limited Liability
Walkin’ Wheels
®
is provided as a walking aid for animals that are
under the care of a veterinarian and for which a wheelchair has been
recommended. Wheels for Pets, LLC, and its affiliates, agents, and
distributors make no representation to the effectiveness or
appropriateness of this product.
Guarantee
The Walkin’ Wheels
®
wheelchair frame is guaranteed by the manu-
facturer, Wheels for Pets, LLC, for five years from the date of purchase
against defects in material or workmanship.
If the frame breaks under normal usage, please let us know, and we
will repair or replace the wheelchair at our option. You are responsible
for all shipping charges. The Warranty is for the original owner and is
non-transferable.
Return Policy
We are here to help your pet get the best fit possible. If there is a
problem we cannot correct with fitting assistance, contact us within
30 days from the day the wheelchair arrived, and we will issue a
return authorization number (RA). If refurbishing is needed due to
scratches or wear, this will reduce your refund. The RA# must be writ-
ten on the outside of the shipping box, and a Return Form must be
filled out in order for a refund to be considered.
www.WalkinPets.com/return-policy-walkin-wheels
