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WAGO smartPRINTER, Operating Instructions Manual

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WAGO smartPRINTER Operating Instructions Manual Download Page 47

smart

PRINTER Operating Instructions                                                

 

  

smart

PRINTER Operating Instructions 003/10.2017

 

47 

 

7.6 

Support and Repair 

Please direct any questions that these instructions do not answer to our experts at 

smart

PRINTER 

support. 
Send an email with a thorough description of your issue to: 

[email protected]

 

 
If a repair is necessary, our experts in 

smart

PRINTER Support will provide you with the assistance 

necessary to set it in motion quickly and straightforwardly. 

7.7 

Return and Disposal 

WAGO offers you the option of returning the printer in line with our legal obligations at the end of the 
printer’s service life. 
If the printer is not returned to the manufacturer, it must be disposed of in accordance with the valid 
guidelines and regulations. 
 
The printer contains electronic components, cables, metals, plastics etc. and must be disposed of 
according to the applicable environmental regulations of the respective country.  
Disposal of the product is subject to the Electrical and Electronic Devices Act (ElektroG) in Germany 
and to WEEE/EU Directive 2002/96/EC or the respective national legislation. 

 

In some EU countries such as Germany, Marking with the WEEE symbol 

– the bar 

underneath the crossed-out waste bin 

– is not required for devices only used 

commercially, but WAGO uses it uniformly throughout Europe for this device.  
This symbol means that the device must not be disposed of at public collection sites. 
Devices with this marking must not be thrown away with household trash. 

 
 
 

 

Summary of Contents for smartPRINTER

Page 1: ...and Information on the Type Plate 8 Type plate information 8 5 3 Safety Information 9 5 4 Special Safety Information 9 6 Product Information 10 6 1 Function 10 6 2 Printer Description 10 6 2 1 Printer Description Housing Control Panel Interfaces 10 6 2 2 Printer Description Part Names Interior View 11 6 3 Technical Data 13 6 4 Print Media 15 6 4 1 Basic Requirements of the Ink Ribbon 15 6 4 1 Ink ...

Page 2: ...formation 33 Technical data 33 Hard und Software requirements 34 Connection to the printer 34 WAGO Printer Settings Activate the cutter 35 Approved print material to be cut 35 7 3 Commissioning and Installation 36 7 3 1 Stand alone Operation of the Printer 36 7 3 2 Printer Driver Installation 36 7 3 3 Single user Installation via USB 36 7 3 4 Network Installation without Use of DHCP Server 38 7 3 ...

Page 3: ...this product Hazard warnings safety rules and the information in these instructions must be observed without exception This publication may contain technical inaccuracies or typographical errors The information contained is reviewed regularly changes are incorporated into later versions Improvements or changes to the product or the programs can be made at any time Ensure that you are working with ...

Page 4: ...ive 2014 35 EU EMC Directive electromagnetic compatibility 2014 30 EU RoHS Directive 2011 65 EU It has been tested according to the following harmonized standards EMC Standard EN 55022 2010 AC 2011 ClassA EN 61000 3 2 2014 EN 61000 3 3 2013 EN 55024 2010 LVD Standard EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 The requirements for CE marking are met This declaration loses its validity if the...

Page 5: ...risk due to incorrect or negligent handling unsuitable equipment and electrical and or mechanical influences which exceed normal usage Furthermore no claims from liability for defect exist for wear parts The following are stocked as wear parts print roller print head 3 3 Product Monitoring With smartPRINTER WAGO GmbH Co KG offers you a product of the highest technical level adapted to the current ...

Page 6: ... the safety and risk information in compliance with these operating instructions The printer is designed solely for printing on suitable printing materials approved by the manufacturer Uses other than the intended use described here or going beyond the scope described here are considered improper use The manufacturer supplier is not liable for any damage resulting from improper use this risk is bo...

Page 7: ...er must be followed They serve to prevent accidents and protect health The general mandatory sign indicates that you should pay attention Marked instructions in this manual merit your particular attention They contain information on functions settings and procedures Failure to pay attention to them can lead to personal injury or faults in this printer or the environment Warning against dangerous l...

Page 8: ...ic product groups are required to have CCC certification for export to China Bar underneath crossed out waste bin WEEE marking for electrical and electronic devices put on the market after 2005 08 13 In some EU countries such as Germany this symbol is not required for devices only used commercially B2B devices but WAGO uses it uniformly throughout Europe This symbol means that the device must not ...

Page 9: ...tion every time Operation must be halted immediately in the event of any change 5 4 Special Safety Information The printer is designed for alternating current power supply networks of 100 V to 240 V Only connect the printer using a plug with a PE terminal Only use the printer with the power supply provided Before commissioning check the printer for damage that may have occurred during shipping The...

Page 10: ...o the regions of the ink ribbon print medium that are to be transferred to the material that is to be printed on At the heated points the ink comes off the ink ribbon and is transferred to the print material 6 2 Printer Description 6 2 1 Printer Description Housing Control Panel Interfaces Left front view Detail view of control panel Right front view Back view Detail View from below Connections in...

Page 11: ...t Names Interior View Housing cover Printing mechanism Printer top lock button Media guide Illustration without hold down Label roller holder assembly Latch Label roller holder Latch for locking the label roller holder Pressure guide Roller assembly Roller Locking Label sensor assembly Front panel Label sensor Guide ...

Page 12: ...martPRINTER Operating Instructions 003 10 2017 12 Ink ribbon rewinder Ink ribbon unwinder Rotating wheel green Ø 40 mm Ø 40 mm Cardboard core holder Ink ribbon spool holder Rotating wheel white Ø 30 mm Ø 30 mm Print head Printing mechanism ...

Page 13: ...62 mm 30 0 Sensor Type Transmissive sensor Position adjustable Print material detection Label gap black mark continuous material Width minimum 15 mm 0 6 maximum 60 mm 2 36 Thickness minimum 0 06 mm 0 003 maximum 0 20 mm 0 008 Roll diameter maximum 127 mm 5 Internal core diameter 25 4 mm 1 38 1 mm 1 5 Ink ribbon Quality Resin Length 74 m Width 50 mm External core diameter maximum 38 mm 1 5 Internal...

Page 14: ...nd GS1 DataBar 2D barcode PDF417 Datamatrix code MaxiCode QR code Micro PDF417 Micro QR code and Aztec code Code pages Code page 437 850 851 852 855 857 860 861 862 863 865 866 869 737 Windows 1250 1251 1252 1253 1254 1255 1257 Unicode UTF8 Unicode UTF16 Graphic formats BMP and PCX can be stored directly in the printer Control panel Color TFT LCD Directional pad On off button Real time clock Stand...

Page 15: ...d at most 35 Celsius Store the ink ribbon at a humidity between 30 and 80 non condensing Protect the ink ribbon against direct sunlight Avoid pressure on the ink ribbon layers 6 4 2 Preparing the Ink Ribbon Wind the ink ribbon around the circumference of the cardboard core at least twice Turn the cardboard core inwards in the direction of the ink ribbon spool If you are using a cardboard core that...

Page 16: ...ow correctly inserted Insert the cardboard core for rewinding the ink ribbon on the top of the print unit Fig EF3 Guide the cardboard core that has been turned in around the head of the print unit Fig EF4 Place the cardboard core on the spring loaded holder Press the holder downwards with the cardboard core compressing the spring Keep the spring compressed Place the opposite end of the cardboard c...

Page 17: ... the rolls Protect the label rolls against sunlight and heat exposure Do not store the label material in the immediate vicinity of heat sources like heaters Store the label rolls at a temperature between 10 C and at most 18 C and relevant humidity 50 non condensing These environmental conditions prevent the adhesive from leaking or hardening prematurely Store label material that has not been proce...

Page 18: ...eing deposited on the print head and the roller 6 5 5 Processing Markers WMB Inline Note a few fundamental issues relating to markers during processing Avoid pulling the markers on the substrate roll subsequently in order to maintain the specified pre tension of the rolls Pulling negatively impacts the running and unwinding behavior of the markers and can lead to faults or errors Remove the outer ...

Page 19: ...r print mechanism and housing cover up until it locks firmly in place Fig EE1 Press the latch in the direction of the black arrow Release the label roll holder from the recess Fig EE2 o Push the label roll onto the label roll holder up to the plate not pictured Fig EE3 Center the label roll on the label roll holder Push the second plate not in the figure onto the label roll holder The print medium...

Page 20: ... image Feed the label material through under the hold down device not in the figure and the media guide Pull the label material the length of one label out of the printer in the direction of the print roller 7 Check whether the label roll can turn freely on the holder in the printer 8 The label roll must not rest on the printer housing The side of the print media that is to be printed on must face...

Page 21: ...line If the printer and print material in the external unwinder are not aligned with each other this leads to errors in the transport of the print material and the printed image Open the smartPRINTER Tilt the top of the printer print mechanism and housing cover up until it locks firmly in place Push the print material into the printer through the feed through hole on the back of the printer Adjust...

Page 22: ...r existing installation to make sure that it is up to date or download the newest version Link www wago com smartprinter The program file GoDoctor exe can be found in the smartSCRIPT installation directory on your PC laptop C Programme 86 Wago smartScript Auto calibration button You can start the calibration process measure print material on your smartPRINTER with the auto calibration button Press...

Page 23: ...210 804 Handling information 210 805 Handling information 210 811 Handling information 210 813 Handling information 210 831 Handling information 210 852 Handling information 211 502 Handling information 211 821 Handling information 211 835 Handling information 211 836 Handling information 211 856 Handling information 211 861 Handling information 2009 110 Handling information 2009 113 Handling info...

Page 24: ...formation 211 856 Handling information 211 861 Handling information 2009 110 Handling information 2009 113 Handling information 2009 145 Handling information 2009 515 Handling information 2009 615 Handling information 210 862 210 870 210 871 210 872 210 873 210 874 210 875 210 876 210 876 000 002 210 877 211 500 211 500 000 002 211 501 211 501 000 002 211 502 211 502 000 002 211 503 211 503 000 00...

Page 25: ...dling information 210 831 Handling information 210 852 Handling information 211 502 Handling information 211 821 Handling information 211 835 Handling information 211 836 Handling information 211 856 Handling information 211 861 Handling information 2009 110 Handling information 2009 113 Handling information 2009 145 Handling information 2009 515 Handling information 2009 615 Handling information ...

Page 26: ...r an outlet so the plug can be pulled out easily at any time The printer is supported by four rubber feet When setting it up ensure that the device does not wobble Check whether all four rubber feet are inserted into the housing Installation holes on the bottom of the printer make it possible to secure the setup position Place the printer on a flat and stable surface that protrudes out past its ba...

Page 27: ...s 210 847 863 Push button markers 210 870 877 Continuous marking strips 211 211 500 506 Shrink tube 211 500 000 002 506 000 002 Shrink tube 211 811 Cable markers for nozzles 211 821 Cable markers for nozzles 211 835 836 Cable markers 211 855 856 857 Conductor markers 211 861 862 863 Cable markers 709 709 178 Marking strips 2009 2009 110 Marking strips Table 5007 List of the Print Media for Roller ...

Page 28: ...t of the Print Media for Roller 258 5009 Product Picture for Roller 258 5009 Description Color of the rubber coating white Surface of the rubber coating with grooves in the middle Seriess Item Number Print Medium Designation 2009 2009 515 WMB Inline for Phoenix terminal blocks Table 5010 List of the Print Media for Roller 258 5010 Product Picture for Roller 258 5010 Description Color of the rubber...

Page 29: ...e removed for cleaning Removing the roller Open the smartPRINTER Tilt the top of the printer print mechanism and housing cover up until it locks firmly in place Remove any print material from the work area Fig AD1 Insert a narrow screwdriver into the gap between the blue housing and the spindle surface of the front panel see gray arrow in the figure Press the screwdriver downwards Use the leverage...

Page 30: ...llation Insert the new or cleaned print roller in the correct orientation Press the locking levers on the ends of the roller downwards to the stop Not pictured Insert the front panel Close the smartPRINTER Hold the lock button down Guide the printer top onto the printer bottom Press the top until the housing parts lock audibly which is signaled by a click Abb AD5 Abb AD4 ...

Page 31: ... printer and is to be assembled as described in these instructions Application note Fig EA1 contains instructions for installing a print material roll Description Assembly Fig EA2 Slide the T slot on the side element into the T guide of the base plate to the stop Fig EA3 Connect the left and right sub assemblies sliding the guides in the base elements together to the stop Side element Side element...

Page 32: ... together The external unwinder is ready for use with the smartPRINTER Fig EA6 The external unwinder is set up behind the smartPRINTER The external unwinder is set up on the same level as the smartPRINTER Important The external unwinder with the print material on the roll is positioned to allow the print material and material that runs through the printer in an imaginary line Fig EA4 Fig EA5 Fig E...

Page 33: ...verall length Cuttings should not exceed a length of 39 37 1000 mm Cuttings should not below a length of 1 18 30 mm If printer accessories and operating software are operated in separate rooms check the printer for errors after each print job Description Type plate information Item No 258 5030 Serial number GWA0010716 Year of manufacture Month of manufacture Serial production number Manufacturer s...

Page 34: ...ortant Deinstall existing smartSCRIPT software before carrying out a new installation Connection to the printer Open the smartPRINTER Fold out the of the printer print mechanism and enclosure cover until it locks firmly in place Remove the front panel of the printer Insert a small screwdriver into the gap between the blue enclosure and the spindle surface of the front panel Press the screwdriver d...

Page 35: ...int materials that are approved for cutting with the cutter Cutter active Selected The value entered in Overrun mm defines the feed path of the print material to the knife position of the cutter Notice Increase or decrease the overrun value stepwise in one tenth 1 10 increments The overrun value may not exceed 38 mm Changing the values Save then Close Now perform several test printouts The printer...

Page 36: ... Printer Printing from internally stored files without connection to desktop laptop 7 3 2 Printer Driver Installation Note The following installation steps require administrative rights and entering addresses on your network Contact your IT department for assistance Before beginning the installation you must download smartPRINTER_Installation_Package exe from www wago com smartprinter and install ...

Page 37: ...RINTER on the USB port and click Next Check the connection to the printer if the device is not displayed under Connection Restart the driver installation program Step 3 Apply the printer name and click Next Step 4 A summary of the printer settings appears Click Finish to complete the installation of the printer Note Users with Windows 7 8 or 10 as their operating system should click Install to con...

Page 38: ...ge via menu items on the display The default menu language is English Hold the right hand button of the directional pad down until the graphics for the menu appear on the display Changing the menu language Select Printer Setting and press the Enter button Select the LCD Language menu item and confirm the selection by pressing the Enter button Select German as your desired menu language Confirm the...

Page 39: ...t or right button of the directional pad moves to the next digit Pressing the Enter button saves the entry and exits the input area DHCP The default setting is DHCP active Press the bottom button of the directional pad DHCP now appears on the display in a black bar as well as activate Press the bottom button of the directional pad deactivate now appears on the display Press the Enter button and sa...

Page 40: ...te to Subnet Mask Subnet Mask Enter the numerical code of the subnet mask in decimal form Press the Enter button All entries are saved This concludes the settings necessary to set up the printer on a network without using a DHCP server Switch the smartPRINTER on Launch the installation software Select Install driver from the installation menu Follow the steps in the driver installation program Dri...

Page 41: ... items on the display The default menu language is English Hold the right hand button of the directional pad down until the graphics for the menu appear on the display Changing the menu language Select Printer Setting and press the Enter button Select the LCD Language menu item and confirm by pressing the Enter button Select German as your desired menu language Confirm the selection by pressing th...

Page 42: ... via the menu Press the right hand button on the directional pad and navigate to Dynamic IP Address Dynamic IP Address The assigned address is displayed This address cannot be changed via the menu Press the right hand button on the directional pad and navigate to Subnet Mask Subnet Mask The assigned address is displayed This address cannot be changed via the menu Press the Enter button to exit the...

Page 43: ...ng strips Select the item number of the material The printer then pushes the inserted material so it can be checked and Ready appears on the printer display Click on the gear symbol to make fine adjustments or individual settings On a new screen you can align the marking either vertically or horizontally or you can optimize the printing intensity by adjusting the thermal settings for the media Eff...

Page 44: ...ning interval Depends on the degree of contamination 7 4 2 Cleaning the Print Roller Contamination of the print roller may result in a poor print image and impaired material transport To clean the print roller use 99 isopropyl alcohol IPA and a soft clean lint free cloth free of hard particles Remove the print roller for cleaning Cleaning interval Each time after the print material is changed If t...

Page 45: ...contaminate the printer and can lead to inadequate printing quality The printer must be closed during the printing process Protect the print material against dust and dirt This prevents premature wear of the print head To clean the print roller use 99 isopropyl alcohol IPA and a soft clean lint free cloth free of hard particles Cleaning steps Switch the printer off Open the housing cover Remove th...

Page 46: ... the printer driver The USB connection has been interrupted Check the USB connection The print job in the print spooler was not completed Delete the print job in the print spooler The color intensity of the printed image is too low and or the printed image is incomplete The installed ribbon does not fit the print media Use the correct ribbon for the print media The temperature value set in the WAG...

Page 47: ...turned to the manufacturer it must be disposed of in accordance with the valid guidelines and regulations The printer contains electronic components cables metals plastics etc and must be disposed of according to the applicable environmental regulations of the respective country Disposal of the product is subject to the Electrical and Electronic Devices Act ElektroG in Germany and to WEEE EU Direc...

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