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Connect to your computer

Complete the following steps to setup your
Wacom Cintiq Pro:

1.  Gently lay the Cintiq Pro face down on a

flat surface clear of debris.

2.  Remove the back cover by pulling it away

at the cable opening.

3.  Connect your device to a power source

using the power cable and AC adapter.

4.  Determine what ports are available on

your computer and attach your Cintiq Pro:

USB-C

: Attach the USB-C cable

from your computer to the Cintiq Pro.

DisplayPort

: Attach the DisplayPort

cable and the USB-A cable from
your computer to the Cintiq Pro.

HDMI

: Attach the HDMI cable and

the USB-A cable from your computer
to the Cintiq Pro.

Other

: To function correctly both

data and video cables must be
attached from your computer to the
Cintiq Pro. Data is communicated
by the USB connection. If you have
none of the above video connections
available you may be able to

purchase a converter

 which will allow

you to connect video. Please contact

Customer Support

 if you need

assistance.

5.  Bundle the cables with the attached cable

ties.

6.  Reattach the back cover, allowing the

cables to pass through the cable opening.

7.  Gently flip the Cintiq Pro so that it is face

up and positioned for use.

8.  Confirm your computer is on, and then turn

on your Cintiq Pro by pressing the power
button.

9.  You must 

install the driver

 for pen & touch

to function on your Cintiq Pro.

10.  Your Cintiq Pro should now be functional.

Check 

Testing the Creative Pen Display

 if

you are not seeing input from pen and
touch.

11.  Wacom recommends that you click

UPDATES

 in the 

Wacom Desktop Center

to check for updates for the Wacom
device driver and firmware.

User's Manual

14

14

Summary of Contents for Cintiq Pro 24 Pen

Page 1: ...ce Get started with your creative pen display Work with your pen Customize your device in Wacom Tablet Properties Use On Screen Controls as shortcuts Access application specific settings Wacom Desktop...

Page 2: ...intiq Pro Engine to Create the Wacom Cintiq Pro Studio Calibration Work with your pen Personalize your pen with a color ring Specialty pens Use your pen Pen tip and eraser Pen buttons Store your pen C...

Page 3: ...ed by you Settings assigned by applications How do I know what setting is assigned Settings assignments work differently for different customizable components Imported settings assigned by application...

Page 4: ...70 70 70 71 About This Document Things to Know About User Help Device Features in User Help Trademarks User s Manual 4 4...

Page 5: ...can help you work with the Cintiq Pro such as a display stand or Color Manager Review the features of your Wacom Cintiq Pro and learn how to get started with your creative pen display Included with yo...

Page 6: ...in two performance models giving you the option to use the model that fits your needs best Included with your Wacom Cintiq Pro Engine Before assembling your Cintiq Pro Studio make sure that you have...

Page 7: ...rd Folding legs You can unfold the legs to prop up the creative pen display at an angle for easier use Fold in the legs for a lower angle Power LED The Power LED indicates the current power state of t...

Page 8: ...ine The following features and connections are found on the back of your Cintiq Pro Engine These features remain available when you install the Cintiq Pro Engine into your Cintiq Pro to create the Cin...

Page 9: ...n to turn the device on and off Number Item 1 Mini DisplayPort 2 Mini HDMIport 3 USB C port 4 Power button and Power Status LEDs 5 LAN Ethernet port 6 Cintiq Pro Engine power connection 7 Cintiq Pro p...

Page 10: ...display Wacom Desktop Center Tap to open the Wacom Desktop Center to customize and manage your device Tap it again to close it Toggle Keyboard Tap to display the on screen keyboard Tap it again to cl...

Page 11: ...ox contains images that can help Attach any stands that are included with your device Set up your work area 2 After you set up your device follow the directions in the Get started section of this user...

Page 12: ...vers are available on the Wacom Desktop Center and at the Wacom drivers page periodically Check in and update regularly so that your device has the latest features and functionality From the Wacom Des...

Page 13: ...the icon you are directed to a help topic about the feature you are currently using You can also open user help from the Wacom Desktop Center Help menu You also can access user help from the Product M...

Page 14: ...puter to the Cintiq Pro Data is communicated by the USB connection If you have none of the above video connections available you may be able to purchase a converter which will allow you to connect vid...

Page 15: ...ws securing the attached cable ties and then remove the cable ties 4 Gently insert the Cintiq Pro Engine into the Cintiq Pro using the guide rails to ensure proper alignment 5 Use the provided tool to...

Page 16: ...Wacom Cintiq Pro Studio Getting Started page of the Wacom website User s Manual 16 16...

Page 17: ...above screenshot isfor descriptive purposes it may not match your screen 5 If you are working with multiple monitors select the monitor corresponding to your pen display from the dropdown menu 6 Click...

Page 18: ...ng If your pen includes color rings you can use them to identify and personalize your pen 1 Unscrew the cone near the pen tip 2 Remove the color ring that is already on the pen and slide on your prefe...

Page 19: ...ove the pen while holding it slightly above the device without touching the screen surface Double click Quickly tap the screen twice in the same place with the pen tip Erase Flip the pen to the side o...

Page 20: ...down in the stand If your device included a pen case store the pen in the pen case If your device has a pen sleeve holder or tray the pen can be stored there Tip Do not leave the pen on the device wh...

Page 21: ...down menu next to the pen 5 For the pen tip double click the pen tip in the image to display a drop down menu Then select a setting for the pen to perform when you tap the tablet surface with it Warn...

Page 22: ...tails To change the tip sensitivity click Customize and adjust advanced pen and eraser options Tips Set the pen tip to Click and one of the pen buttons to Double Click If you want a narrower range of...

Page 23: ...ustomize the amount of pressure needed to erase From the Erase dropdown menu select the function to perform when using the eraser Click Customize to further adjust the eraser sensitivity With your scr...

Page 24: ...in If you do not see the nibs there try these places If your device included a pen case check there If your device has a removable compartment cover on the back slide it open If your device included...

Page 25: ...d text Digital Ink Microsoft Office 2007 or later Use the enhanced digital mark up and inking tools found on the Review tab in applicable applications Windows Input Panel Use handwriting or an on scre...

Page 26: ...ve the pressure controls to change the settings Click Threshold determines the amount of force required to register pressure or generate a pen click Sensitivity changes the slope of the pressure respo...

Page 27: ...Properties Device list There is an icon in this list for each device that is currently connected to your computer To add a new device to this list connect it to your computer Select a device from the...

Page 28: ...the Windows Start button and select Wacom Tablet Wacom Tablet Properties Windows 8 1 Right click in the bottom left hand corner of the Start screen Select Wacom Tablet Wacom Tablet Properties Windows...

Page 29: ...ake sure that your device is connected to your computer or Wacom Tablet Properties will not open The above screenshot isfor descriptive purposes it may not match your screen 2 Select your Device Any s...

Page 30: ...gn settings that apply only in a specific application Example of assigning a setting in Wacom Tablet Properties Here is how you can customize a pen button to Zoom In Open Wacom Tablet Properties Selec...

Page 31: ...the application you are working in to see which setting has been assigned Back Returns you to the previous step similar to how Back works in browsers Click Performs a mouse button click Click Lock Pre...

Page 32: ...difier Shift Alt Ctrl Option Command plus a mouse button click or mouse wheel scroll When you select Modifier the Define Modifier window appears Select the modifier and then select a mouse button clic...

Page 33: ...you selected from the slider When you press the pen button again you switch back to working in the normal precision Pressure Hold Locks the pressure at the current level until you release the componen...

Page 34: ...ess and hold the button while touching the pen tip to the device surface and move towards the top to zoom out or towards the bottom to zoom in If you pick up your pen to hover zooming stops As long as...

Page 35: ...ecial drop down Click Delete to remove only the last keystroke you entered Click Clear to remove all the keystrokes you entered so you can start over Note Two Keys boxes appear for Touch Rings and mou...

Page 36: ...ExpressKeys Your device may have shipped with a ExpressKey Remote which can be configured to trigger ExpressKey functions If not included one can be purchased from the Wacom Store User s Manual 36 36...

Page 37: ...Touch Ring Your device may have shipped with a ExpressKey Remote which can be configured to trigger Touch Ring functions If not included one can be purchased from the Wacom Store User s Manual 37 37...

Page 38: ...tings on the screen press that ExpressKey To close the Settings View screen click on it with your mouse tap it with your pen or press the ExpressKey a second time To open the Tablet Properties tab for...

Page 39: ...turn the cursor to pen display Pen display to other displays toggles the screen cursor from your pen display to another active pen display or monitor The cursor toggles to each connected display in tu...

Page 40: ...Any of the following actions will return the toggle sequence to the base mapping Launching a graphics application that supports pressure sensitivity Logging out of or rebooting the system Switching us...

Page 41: ...acement of clicks Move the Brightness Adjustment slider to adjust the brightness level or to turn off status LEDs and active area markers If you are using graphics applications that support a maximum...

Page 42: ...or other component to open the On Screen Control For example if you assigned an On Screen Control to an ExpressKey press the ExpressKey to display the On Screen Control 5 Click a button or slice in t...

Page 43: ...Radial menu A Radial menu is a circle split into slices and each slice has its own setting Tip You can select the wrench icon to open Wacom Tablet Properties User s Manual 43 43...

Page 44: ...1 Open Wacom Tablet Properties 2 Select Functions from the Tool list 3 Select the On Screen Controls tab The above screenshot isfor descriptive purposes it may not match your screen 4 Select if you wa...

Page 45: ...een Controls tab 7 Assign settings to your Radial Menus Screen Keys and Keypads Tip You can create an On Screen Control and then switch the layout whenever you want From the Panels list select the On...

Page 46: ...ch button from the drop down menus You must assign a setting to at least one button For any buttons that you do not want to use select Disabled If you select Keystroke you are prompted to select a key...

Page 47: ...ge 3 Select the setting that you want to assign from the Assignment drop down above the Keypad To assign numbers select Keyboard Keystroke When you select Keystroke you are prompted to select a keystr...

Page 48: ...an ExpressKey Open Wacom Tablet Properties and select your Device Select Functions Select the ExpressKeys tab From the drop down next to one of the ExpressKeys select On Screen Controls From the list...

Page 49: ...omizable components so that when you open that application you are automatically using the settings assigned by it Imported settings assigned by applications Some applications include an XML file that...

Page 50: ...r the newly added application s After adding an application its icon appears in the Application list whenever the associated tool is selected in the Tool list Select the application then customize the...

Page 51: ...t using the default settings Note This method cannot be used to remove custom Functions settings If you are working with a commonly used application such as Photoshop or Illustrator your tablet s soft...

Page 52: ...When you close the application or when you start working in another application the settings revert back to their previous assignments Tip You do not have to use the settings assigned by applications...

Page 53: ...setting for a customizable component then the setting stays the same as it was before the import 1 Back up your settings by going to Backup Settings in the Wacom Desktop Center 2 After you back up yo...

Page 54: ...a device to display settings menus Select one of the settings menus and Wacom Tablet Properties opens so you can change the settings Running the Setup Wizard If available for your device select your d...

Page 55: ...at can improve your workflow Click Store to research and purchase Wacom products Getting Support for Wacom products Select Support to view FAQs and tutorials on the Wacom website and to contact Suppor...

Page 56: ...Color Temperature and Gamma options available Select Color Space to make Color Space and Gamma options available Select Custom Color and click Set button to open the Set Color dialog Click the Reset...

Page 57: ...Notes Not all setting options may be available on your Pen display Wacom Display Settings are not supported on Pen displays in Mobile Mode User s Manual 57 57...

Page 58: ...n with respect to the center This results in uniform brightness and color over the entire screen Turn Dynamic Contrast to On so that your screen is automatically adjusted to maintain a constant contra...

Page 59: ...The above screenshot isfor descriptive purposes it may not match your screen User s Manual 59 59...

Page 60: ...ribute Sets the sliders for RGB or CYMK color for the following attributes Hue The overall appearance of a particular color without changes to brightness or saturation Saturation The depth of a color...

Page 61: ...lcohol or detergent to clean your device Do not wrap the cables around the device when storing it Replace your pen nibs frequently to avoid scratching the surface with worn pen nibs Avoid extremes in...

Page 62: ...apply to your issue Go to Customer Support to see if a new driver is available and install it Test your device and tools If you tried these suggestions and still have an issue contact Customer Suppor...

Page 63: ...nnect the pen display to a different USB port or to a USB port on another computer and see if the problem persists For best results when troubleshooting no power to the pen display plug it directly in...

Page 64: ...restart your computer 3 If restarting does not fix the issue update your driver software 4 If updating your driver does not fix the issue Reset settings in the Wacom Desktop Center 5 If resetting doe...

Page 65: ...button 2 Pen button 2 3 Pen eraser 1 Airbrush tip 1 Airbrush pen button 2 Airbrush eraser 1 Move the pen from a vertical position toward the right and then toward the left The X Tilt value should chan...

Page 66: ...ese applications take advantage of the eraser in different ways depending on what makes sense for the application Expand A motion used when navigating with touch Touch the tablet surface with two fing...

Page 67: ...blet This is used to create natural looking pen brush and eraser strokes in applications that are tilt sensitive Touch A method of interacting with a computer using only your fingers on the tablet May...

Page 68: ...se parts and accessories for your device go to the Wacom Store You may also contact your local dealer distributor or Customer Support for your region Note Some parts and accessories may not be availab...

Page 69: ...Privacy At Wacom we value your Privacy We use analytics to collect basic information about browsing to improve our User Help Please see our Privacy Policy for more information User s Manual 69 69...

Page 70: ...ted to physical safety or the safe management of your files and data and best practice measures to ensure your device works properly Note this callout provides general information about the use of you...

Page 71: ...are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Apple the Apple logo and Mac are registered trademarks of Apple Inc registered in t...

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