Troubleshooting
Page 49
Inkwell does not work
correctly with Cintiq.
There may be a problem with the Inkwell preferences. Remove the
damaged preference files as follows. They will be recreated when
you enable handwriting recognition.
1.
From the Apple menu, choose S
YSTEM
P
REFERENCES
, S
HOW
A
LL
,
and I
NK
. Then turn off handwriting recognition.
2.
From the G
O
menu, choose your H
OME
. Open the L
IBRARY
and
P
REFERENCES
folders. Then remove the following preferences:
•
com.apple.ink.framework.plist
•
com.apple.ink.inkpad.plist
•
com.apple.ink.inkpad.sketch
3.
Go back to S
YSTEM
P
REFERENCES
and I
NK
, and then enable
handwriting recognition.
4.
Test the Inkwell function using your Wacom pen display tablet
and pen.
5.
If this procedure does not resolve your problem with Inkwell,
contact Apple Support for further assistance. Wacom is not the
software manufacturer for Inkwell and we are limited in our
abilities to support a third party software application.
Cintiq21UX_Manual.fm Page 49 Friday, January 28, 2005 6:49 PM