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FAQS / TROUBLESHOOTING

Why does the computer have trouble hearing me?

1. Check microphone placement (page 16).
2. Adjust microphone volume settings on your computer.

Procedure to test for microphone transmit and audio output (Windows)

1.Select Start/Settings/Control Panel/Multimedia and verify that USB Audio Device
is selected as Preferred Device for Playback and is selected as Preferred Device for
Recording. 
2. Check “Use only Preferred Devices.” 
3. Click OK to close Windows Audio Properties.
4. Select Start/Programs/Accessories/Entertainment/Sound Recorder. Activate
headset (page 17) and then click on the red dot to begin recording. 
5. Speak into the headset microphone for about 10 seconds. You should see vari-
ations in the green wavelength meter. 
6. Click on the square to stop recording. 
7. Click on the triangle in the center to play back your recording. You should hear
your voice from the receiver.
8. You have successfully installed your B1000-GTX Headset. 
9. For Internet Telephony Applications, it is highly recommended that you rerun
the AudioSetup Wizard for the VoIP provider. 
10. For speech applications, verify that USB Audio Device is selected as input/out-
put source.

VISUAL AND AUDIO INDICATORS EXPLAINED

Headset Indicator Lights / While In Base:

No lights

Headset not receiving charge

Bright green light 

Fully charged/Okay to use

Red light

Partially charged/okay to use 

Headset Indicator Lights / While Off Base:

Yellow flashing every 4-5 seconds

In Standby Mode

Yellow flashing once per second

In Talk Time Mode

Red/yellow lights flash alternately, then red stops

Pairing successful

Headset Audio Indicators:

3 beeps that descend in tone 

Headset turned off 

3 beeps that ascend in tone

Headset turned on

1 single beep

Follows press of Multifunction
button when modes changed,
Indicates mute/unmute function

1 single beep that repeats every few seconds

Microphone is muted

Base Unit Indicator Lights:

Yellow flashing every 4-5 seconds 

Base is on

Yellow flashing every  second

Talk Time mode active

Red/yellow lights flash alternately, then red stops

Pairing successful

No lighted icons showing

Base not receiving power

Summary of Contents for BlueParrott TalkPro B1000-GTX

Page 1: ...USER GUIDE VXI BlueParrott TalkPro B1 000 GTX USB WirelessPC Headset Compatible with Windows XP Me 2000 98SE and Macintosh 9 1 OS and higher...

Page 2: ...ing The B1000 GTX Headset With A Computer Activating the Headset and the Computer 17 Using The B1000 GTX Headset With A Cellular Phone Pair The B1000 GTX Headset with a Bluetooth Cellular Phone 18 Mak...

Page 3: ...of batteries in fire as they could explode Do not immerse the VXI BlueParrott TalkPro B1000 GTX in water Plastic bags and small parts may cause choking if ingested Keep them away from children and pe...

Page 4: ...mium noise canceling microphone Multi function button with indicator lights Volume increase Mute control Volume decrease PRODUCT FEATURES PRODUCT FEATURES USB Cord Headset charge contact Pairing power...

Page 5: ...ed to interact with the computer The headset s yellow indicator light will flash quickly about once per second Talk Time equals up to 6 hours on a full charge Pair Pairing Pairing is a simple and quic...

Page 6: ...he bottom of the B1000 GTX base see photo right 2 Then plug the AC adapter cord into the wall outlet 3 Place the headset securely in the base and charge undisturbed for 4hours before first use 4 When...

Page 7: ...posite Device The Windows drivers have now been installed Note To test for microphone transmit and audio output refer to the troubleshooting section of this user guide 12 WINDOWS INSTALLATION Compatib...

Page 8: ...ifunction button on the headset for about 3 seconds until you hear 3 beeps that descend in tone hold it up to your ear The yellow light on the headset will stop flashing The headset is now off On Pres...

Page 9: ...applications If you are using speech recognition software applications it is recommended that a new user file be created and trained before dictating Adjust Speaker Volume To adjust the volume in you...

Page 10: ...From Handset To Headset While On A Call Before switching make sure the headset is on page 15 USING THE B1000 GTX HEADSET WITH A CELLULAR PHONE Pair the B1000 GTX Headset With A Bluetooth Cellular Pho...

Page 11: ...will continue Successful pairing has been completed 1 Access the appropriate menu on your phone to activate the connection to the headset 2 Firmly press the multifunction button on the headset for 1...

Page 12: ...or Internet Telephony Applications it is highly recommended that you rerun the AudioSetup Wizard for the VoIP provider 10 For speech applications verify that USB Audio Device is selected as input out...

Page 13: ...antenna or transmitter in order to comply with FCC RF exposure requirements Canada IC Notice to Users Product Statements Operation is subject to the following two conditions 1 This device may not cau...

Page 14: ...to VXI freight prepaid Returned products require a Return Authorization that may be obtained by calling customer service at 1 800 742 8588 4 THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES E...

Page 15: ...PN202025B...

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