VuQube VQ4000, Operating Instructions Manual

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Kinked or sharply bent coax cable.
Verify coax cables are properly terminated with SNAP-N-SEAL ®
connectors only.
Verify receiver is operating properly.
Verify LNB type is set correctly.
Page 16
SECTION 7
TROUBLESHOOTING
Controller does not power up.
Controller remains in one of the
following conditions:
POWER TRIP
ANT COM ERROR?
TUNER COM ERROR?
Unplug controller from power supply for 10 seconds, then plug back in.
Check coax cable connection between controller and antenna unit.
Verify voltage on coax at antenna unit is 24 volts.
Inspect all coax cables for kinks and verify connections are snug but not
overly tight.
Check: controller is connected to power supply.
power supply is plugged into 110 VAC outlet.
SYMPTOM POSSIBLE SOLUTION
Controller displays AZ FAULT.
Dish cannot rotate
Display reads EL FAULT. Disconnect power supply for 15 seconds, then reconnect.
Restart system. If problem persists, perform
OPTION 21 RE-INITIALIZE and 0-RECALIBRATE (pages 18-19).
Unplug controller from power supply for 10 seconds, then plug back in.
Perform OPTION 21 RE-INITIALIZE and 0-RECALIBRATE (pages 18-19).
Only getting signal on 1/2 of
transponders.