VU Telepresence, User Manual

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Analyze Network : You may click “Analyze Network” to check your network connections.
• Confirm that the network cable is connected - Blue
If red, the network cable is not successfully inserted into the network port on the codec. Check to
make sure the cable is fully inserted.
• Confirm network is available - Blue
If red, the codec is not connected to a live network. Check with your IT administrator/ISP to ensure
that your network is active.
• Confirm Internet is Available - Blue
If red, the network you are connected to cannot access the internet.
If you choose to operate Vu in StandAlone mode within a closed network, this box should be red.
• Confirm Is UDP Allowed - Blue
If red and “UDP Not Allowed,” the Vu Telepresence is inhibited by a firewall. Check with your IT
administrator to allow access.
• Confirm NAT Type
NAT Type will be red “Relay” if operating on a private IP.
NAT Type will be blue “Public” if operating on a public IP.
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