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Place the device in a more optimal location. 

Power down the de-

vice, and try moving it to a window on a different side of the house. 
Depending on what wireless site is being used to transmit the 4G/LTE 

signal, moving the device to the side of your home closest to the site 
may improve signal quality. Placing the device in a room on the sec-

ond floor may increase your connection speed. Especially thick walls 

or other obstructions can also reduce signal strength.

I forgot the password to my wireless network.

To reset your wireless network’s password, find the small hole on the 
back of the router labeled “RESET”. Press and hold the reset button 
for 10 seconds, and release it. A straightened paperclip works well for 

this purpose. The router will restart with its factory default settings. 

Once it finishes restarting, you can reconnect using the default net

-

work name and password as described on page 5.

I want to use my own router to make a Wi-Fi  

network instead of the Wi-Fi built into the R529.

To disable the Bandluxe router’s internal Wi-Fi, login to the router 

through 192.168.1.1 and navigate to the WiFi tab, as shown on page 

7. In the “Wireless Settings” section at the top of the page, uncheck 

“Enable WiFi Interface” and click “Save Settings”. Connect an Ethernet 
cable between the “LAN” port on the back of the Bandluxe router and 
one of the LAN ports on your second router. If you configured your 
second router to be in “Bridge Mode”, connect the Ethernet cable 
from the “LAN” port of the Bandluxe router to the “WAN” port of your 

second router.

I want to use my Voice Over IP (VoIP) phone with 

VTel Wireless.

The Bandluxe router provided to you is compatible with most 
third-party VoIP services. Contact your VoIP service provider if you 
need assistance setting up your VoIP device.

Summary of Contents for Bandluxe R529

Page 1: ......

Page 2: ...device It also outlines how to trouble shoot common connectivity issues This information can also be found on our website at www vtelwireless com If you have addi tional questions please call our friendly Vermont based support staff at 802 885 4444 We look forward to serving you Bandluxe R529 4G LTE Router AC Power Adapter 3 ft Ethernet Cable SIM Card Contents I Getting Started 2 II Device Install...

Page 3: ...n of the notch in the SIM card When properly inserted the card will click and lock into the device Close the rubber door 5 Select a flat surface within your home to place your new router such as a windowsill or desk within reach of a power outlet Because this router is picking up signal from the nearest VTel Wireless tower your service will be most reliable if you place your device in a direc tion...

Page 4: ...rts up 8 If both the signal strength icon far left and LTE access second from left icons are displayed your new router is connected to the Internet The middle icon indicates the Wi Fi network is broadcasting You can now access the Internet by connecting your devices to the router via Wi Fi or the included Ethernet cable If the signal strength and LTE access icons are not displayed five minutes aft...

Page 5: ... router s MAC address This can be found on the side of the router itself or on the box the router was packaged in In the following image the password is highlight ed in red You should now be able to access the Internet Connecting Your Windows Computer to the Router Via Wi Fi Vista Windows 7 Windows 8 1 Click the Wi Fi icon on the taskbar in the bottom right corner of your computer screen highlight...

Page 6: ... on VTel Wireless Connecting Your Apple Computer to the Router Via Wi Fi Mac OS X B Connect to the Internet Using an Ethernet Plug If your device requires a wired Ethernet connection 1 Find the Ethernet cable included with your Quick Start Kit 2 Connect one end of the cable to the port labeled LAN located on the back of the router 3 Connect the other end of the cable to your computer or other de v...

Page 7: ...elcome to Setup Wizard page should load Click on the tab titled WiFi circled in red The top section of the page that appears should be labeled Wireless Settings 4 To change the name of your wireless network find the field labeled Network Name SSID which is set by default to be VTel Wireless Enter the desired name for your wireless network 2 You will be prompted for a user name and password Enter a...

Page 8: ...connected from the Internet Once the settings are saved reconnect to the router If you changed the name and password of your wire less network find the new name in the list of networks and connect using your new password 9 In the Network security key field en ter your new password and click OK OR if you changed your security settings to Open Network change Security Type to No authentication Open Y...

Page 9: ... previous illustration and insert the SIM It should click in securely and not move if inserted properly If following the above steps does not resolve your connectivity issue navigate to the router s settings page by opening a new web browser and entering 192 168 1 1 Press Enter and when prompted for a username and password type in admin without the quotation marks for BOTH the username and passwor...

Page 10: ...cess the Internet If possible try accessing the router using a different peripheral a computer a tablet or a smartphone or contact your peripheral manu facturer s technical support My connection speed is very slow You may experience slower speeds at certain times of day when Inter net usage amongst VTel Wireless customers is highest Peak hours are typically between 7pm and 11pm With that said our ...

Page 11: ...s Once it finishes restarting you can reconnect using the default net work name and password as described on page 5 I want to use my own router to make a Wi Fi network instead of the Wi Fi built into the R529 To disable the Bandluxe router s internal Wi Fi login to the router through 192 168 1 1 and navigate to the WiFi tab as shown on page 7 In the Wireless Settings section at the top of the page...

Page 12: ...Customer Service 802 885 4444 www vtelwireless com info vtelwireless com Hours 9 am 9 pm Monday Saturday CODY VTEL WIRELESS MASCOT ...

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