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If the SIM status reads
“PIN Uninitialized”,
The
SIM card is either inserted
improperly or has not been
initialized. After confirming
that the SIM card is inserted
correctly, if the SIM status
still reads “PIN Uninitialized”,
call VTel Technical Support.
If the Network Name reads
“VTel Wireless”
as shown
below, the router is connected
properly to the VTel Wireless
network. Any connectivity issues
are likely related to the comput-
er you’re attempting to use to
access the Internet. If possible,
try accessing the router using a
different peripheral (a computer,
a tablet, or a smartphone), or
contact your peripheral manu-
facturer’s technical support.
My connection speed is very slow.
You may experience slower speeds at certain times of day, when Inter-
net usage amongst VTel Wireless customers is highest. Peak hours
are typically between 7pm and 11pm. With that said, our network is
designed to accommodate many users at once. If your connection
is slow:
Wait at least 20 minutes to ensure your device has synced with
VTel’s nearby site.
The maximum speed for your location may not
be achieved immediately upon powering on the device.
Summary of Contents for Bandluxe R529
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