VTech VH6212 User Manual Download

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VH6212

DECT Convertible

Cordless Headset

with Dongle

User’s manual

Summary of Contents for VH6212

Page 1: ...Go to businessphones vtech com to register your product for enhanced warranty support and the latest VTech product news VH6212 DECT Convertible Cordless Headset with Dongle User s manual BC ...

Page 2: ...uctions for VTech Control Software application Installation and Operation Guide For customer service or product information visit our website at businessphones vtech com or call 1 800 595 9511 In Canada please dial 1 800 267 7377 T Compatible with Hearing Aid T Coil TIA 1083 Telephones identiﬁed with this logo have reduced noise and interference when used with most T coil equipped hearing aids and...

Page 3: ... the headset and your VTech SNOM IP phone The headset acts as a supplementary device that can make and receive calls with the IP phone PC mode Connect to a computer Use the Dongle to connect the headset and your PC You can make and receive VoIP calls through Skype or Skype for Business using the VTech Control software application Visit businessphones vtech com support downloads to download VTech C...

Page 4: ...ipt and original packaging in the event warranty service is necessary Headset charger Headset charger power adapter User s manual Battery with battery compartment cover Cordless headset with earbud attached Behind the neck band Over the head band Four over the ear hooks Four earbuds Dongle ...

Page 5: ... Make and receive calls 21 PC mode Operate with a computer 22 Before use 22 Make and receive calls 22 Caller ID announce 22 Sound settings 23 Headset ringer 23 Anti Startle G616 23 Change audio bandwidth 24 Temporary ringer silencing 25 Volume control 25 Mute 25 Appendix Registering Headset to Dongle 26 Register your Headset to the Dongle 26 Deregistering Headset 27 Deregister all Headsets from yo...

Page 6: ...e on a call 2 ON OFF button and LED light Press to make answer or end a call See Headset lights for lights behavior 3 MUTE Mute the microphone during a call 4 Battery with cover attached The battery is permanently attached to the battery compartment cover and they are inseparable from each other Remove the entire assembled unit to replace the battery 5 Microphone 1 2 3 4 5 ...

Page 7: ...every 10 seconds The headset is not in the charger Flash 2 times every 3 seconds The headset is in use Flash 3 times Powering on Flash 4 times every 4 seconds There is an incoming call Purple Steady light on The battery is well charged Red and blue Alternate slowly The headset is not registered Alternate quickly The headset is trying to register to a Dongle or headset base Off Light off The batter...

Page 8: ... beeps every 20 seconds Low battery warning Three rapid beeps every 20 seconds The headset is out of range Three rapid beeps The headset is powering on or off Headset alert prompts Alert prompt Meaning Mute on The microphone is muted Mute off The microphone is re activated Not registered ON OFF button is pressed while the headset is not registered Out of range The headset is on a call and out of r...

Page 9: ...4 Getting started Headset charger overview 1 1 Magnetic charging mount Place the headset here for charging ...

Page 10: ...ashes quickly every three seconds when the headset is in use Red Steady red when the Dongle is not registered Flashes very quickly when the Dongle is registering to a headset Flashes quickly when the Dongle is entering deregistration mode Flashes slowly when the headset is muted Dongle LED lights 1 1 Magnetic charging mount Press and hold for about 4 seconds to enter the registration mode For LED ...

Page 11: ...ully charged the headset battery supports up to 5 hours of talk time or 48 hours of standby time To order a replacement battery pack model BT291865 visit our website at businessphones vtech com or call 1 800 595 9511 In Canada dial 1 800 267 7377 1 Align the metallic contacts between the battery and the battery compartment and then place the battery down 2 Slide the battery until it clicks into pl...

Page 12: ...ue when the battery is fully charged NOTE For optimal performance charge the headset battery for at least 30 minutes before use The battery is fully charged after 2 hours of continuous charging When the headset is not in use recharge by hanging it onto the headset charger Power up the headset charger 1 Plug the small end of the headset charger power adapter at the back of the headset charger 2 Plu...

Page 13: ... IP phone by plugging the Dongle to the USB port on your VTech SNOM IP phone The headset acts as a supplementary device that can make and receive calls with the IP phone PC mode Connect to a computer You can connect the headset to your PC by plugging the Dongle to the USB port on your computer the to your PC You can make and receive VoIP calls through Skype or Skype for Business using the software...

Page 14: ...mpatible for USB connection 1 Plug the Dongle to the USB port on your VTech SNOM IP phone The Dongle LED light will turn steady green 2 At the telephone base of your VTech SNOM IP Phone press to turn on the headset mode Depending on the IP phone model the status icon will appear on the LCD of your IP phone or the LED light on the key will turn on Test the headset after connection Press the ON OFF ...

Page 15: ...ce over IP calls through your computer 1 Plug the Dongle to the USB port on your computer The Dongle LED light will turn steady green 2 Install the VTech Control Visit businessphones vtech com support downloads to download and install the software You can also download the Installation and Operation Guide there for installation and operation instructions of the software ...

Page 16: ...ayback tab and make sure VTech Headset is set as the default speaker iv Click the Recording tab and make sure VTech Headset is set as the default microphone b Audio settings in Skype Skype 7 1 or above i Launch the Skype program ii Click on Tools then Options iii Click on Audio settings iv Make sure VTech Headset is selected under the speakers and microphone settings NOTES The VTech Control does n...

Page 17: ... is selected under the Audio device setting PC mode Connect to a computer IMPORTANT INFORMATION Periodically check for software updates For more details download the VTech Control Installation and Operation Guide under the product page of VH6210 VH6211 VH6212 on businessphones vtech com support downloads for installation and operation instructions of the software ...

Page 18: ...tach the headset accessories and wear the headset 1 Mount the earhooks over your ear and insert the earbuds to check the best ﬁtting Remove them from your ear after checking 2 Insert your desired earhook to the headset Rotate it until it securely holds in place ...

Page 19: ...eadset Make sure the protruding bump is pointing towards your mouth when placed on your ear The protruding bump on the earbud holds the headset securely in your ear 4 Hook the headset on your ear Adjust the angle of the headset until the microphone is pointing towards your mouth ...

Page 20: ...ar hook when you need to change to the over the head and behind the neck style 1 Hold both sides of the earbud Twist and pull the earbud until it separates from the earpiece 2 Rotate the earhook to vertical direction 3 Pull the earhook until it separates from the headset To re insert another set of earbud and earhook refer to the previous section ...

Page 21: ...Over the head band Attach the headband and wear the headset 1 With the headset at a vertical angle microphone pointing down insert the headset earpiece into the headband 2 Rotate the headset to a horizontal direction until it holds into place ...

Page 22: ...d to ﬁt your head 4 Rotate the angle of the headset until the microphone is pointing towards your mouth Make sure the protruding bump is pointing towards your mouth when placed on your ear The protruding bump on the earbud holds the headset securely in your ear ...

Page 23: ...ver the neck band Attach the neckband and wear the headset 1 With the headset at a vertical angle microphone pointing down insert the headset earpiece into the neckband 2 Rotate the headset to a horizontal direction until it clicks into place ...

Page 24: ...ck and over your ears 4 Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth Make sure the protruding bump is pointing towards your mouth when placed on your ear The protruding bump on the earbud holds the headset securely in your ear ...

Page 25: ...for two seconds The LED light flashes blue three times and you hear three beeps when it is being powered on To power off the headset Press and hold ON OFF button for four seconds The LED light flashes red three times and you hear three beeps when it is being powered off Operate ...

Page 26: ...button on the headset You hear a dial tone in the headset earpiece 2 Dial the telephone number using the dialing keys on the IP phone To answer a call Press the ON OFF button on the headset to answer an incoming call You hear the caller through the headset earpiece To end a call Press the ON OFF button on the headset to end a call The EHS connection automatically releases the line on your IP phone...

Page 27: ...l and the Installation and Operation Guide at businessphones vtech com support downloads under the product page of VH6210 VH6211 VH6212 Unzip and install the VTech Control after download Make and receive calls You can make and receive VoIP calls with your VTech Control through Skype and Skype for Business Caller ID announce The Caller ID announce feature with your VTech Control lets you know who i...

Page 28: ...c shock By default this feature is disabled When this feature is enabled the headset limits sound levels at 102 dBA as recommended in the G616 2006 guideline issued by the Australian Communications Industry Forum ACIF When this feature is disabled the headset limits sound levels at 118 dBA to protect your hearing To enable the G616 Audio Limiting Press the following headset keys in sequence VOL VO...

Page 29: ...sed thereby resulting in reduced talk time To change the audio bandwidth to wideband Press the following headset keys in sequence VOL VOL VOL VOL The LED light on the headset will ﬂash purple once and ﬂash blue twice You will also hear a conﬁrmation tone To change the audio bandwidth to narrowband Press the following headset keys in sequence VOL VOL VOL VOL The LED light on the headset will ﬂash p...

Page 30: ... volume switch at the top of the headset towards VOL or VOL to adjust the listening volume of that headset Prolonged exposure to high volume levels using the headset may damage your hearing Mute The mute function turns off the microphone You can hear the caller but the caller cannot hear you To mute a call Press MUTE on the headset to turn off the microphone You hear the voice prompt Mute on To ta...

Page 31: ...ntil the Dongle LED light on ﬂashes red very quickly and then release the button 5 Return the headset to the charger cradle for registration The headset LED light alternates quickly in red and blue It takes about 60 seconds to complete the registration process Once the headset is registered the headset LED light turns red when the battery is low and being charged or turns purple when the battery i...

Page 32: ...not deregister the headset s if any system headset is in use Deregister all Headsets from your Dongle 1 Press and hold the pair button on the Dongle for about 10 seconds until the Dongle LED light ﬂashes red quickly and then release the button 2 Immediately press the pair button again The Dongle LED light will turn steady green for 3 seconds and then turn off It takes about 60 seconds to complete ...

Page 33: ...under the product page of VH6210 at businessphones vtech com support downloads for instructions on registration of the Headset to other products Download the user s manual of VU 060 under the product page of VU 060 at businessphones vtech com support downloads for instructions on registration of the Dongle to other products ...

Page 34: ...on Guide My headset does not work at all Make sure the headset and dongle are connected properly and batteries are installed and charged correctly For optimum daily performance return the headset to the headset base after use I cannot dial out Make sure there is a dial tone before dialing It is normal if the headset takes a second or two to synchronize with the telephone base before producing a di...

Page 35: ...lling software are set to use your VTech Headset My headset isn t working I want to replace my headset with a new headset You need to deregister the headset from the Dongle and then register the new headset base to the Dongle To deregister the headset from the Dongle 1 Press and hold the pair button on the Dongle for about 10 seconds until the Dongle LED light ﬂashes red quickly and then release t...

Page 36: ... charger cradle 4 Press and hold the pair button on the Dongle for about four seconds until the Dongle LED light on ﬂashes red very quickly and then release the button 5 Return the headset to the charger cradle for registration The headset LED light alternates quickly in red and blue It takes about 60 seconds to complete the registration process Once the headset is registered the headset LED light...

Page 37: ...igured in your Windows system If you have installed Skype or Skype for Business for use with your headset make sure the audio settings are configured correctly in the programs The light on the headset is off while charging Make sure the cables are plugged in correctly and securely and that the battery is securely installed in the wireless headset Make sure the headset is sitting properly on the ch...

Page 38: ...ms Electrical storms can sometimes cause power surges harmful to elec tronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your headset Your headset has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of ...

Page 39: ...e ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or power cord imme...

Page 40: ...d telephones Electrical power The headset charger of this cordless headset must be connected to a working electrical outlet which is not controlled by a wall switch Calls cannot be made from the headset if the headset charger is unplugged or switched off or if the electrical power is interrupted Potential TV interference Some cordless headsets operate at frequencies that may cause interference to ...

Page 41: ...ed Do not dispose of the batteries in a ﬁre Check with local waste management codes for special disposal instructions To prevent ﬁre or shock hazard do not expose this product to water or any type of moisture Observe proper polarity orientation between the battery and metallic contacts Do not disassemble your headset There are no user serviceable parts inside Refer to qualiﬁed service personnel fo...

Page 42: ...ourant et ne devrait pas déposer un casque d écoute chargé dans son chargeur si le chargeur du casque d écoute se trouve dans un environnement comportant une concentration de gaz inﬂammables ou ignifuges à moins de se trouver dans un endroit où la ventilation est adéquate N utilisez pas ce produit près de l eau ou lorsque vous êtes mouillés Par exemple ne l utilisez pas dans des sous sols humides ...

Page 43: ... avec une pile du même type Jetez les piles épuisées en respectant les instructions Spécifiquement en rapport avec casque d écoute sans fil Confidentialité Les mêmes caractéristiques qui rendent le casque d écoute sans ﬁl si pratique créent également des restrictions Les appels téléphoniques sont transmis entre le socle du casque d écoute et le casque d écoute par le biais d ondes radio et il se p...

Page 44: ... causer des brûlures ou autres blessures corporelles Le sceau de l organisme de recyclage RBRCMD sur les piles au lithium ion signiﬁe que le fabricant de cet appareil participe volontairement au programme industriel visant à reprendre et recycler ce type de piles lorsqu elles ne servent plus au sein du territoire des États Unis et du Canada Vous devez apporter ces piles chez un détaillant particip...

Page 45: ...urs cardiaques ne s applique qu aux dispositifs numériques sans ﬁl L organisme Wireless Technology Research LLC WTR une ﬁrme de recherche indépendante a mené une évaluation pluridisciplinaire des interférences entre les dispositifs numériques sans ﬁl et les stimulateurs cardiaques implantés dans l organisme Appuyée par l Administration des aliments et drogues FDA des États unis la ﬁrme WTR recomma...

Page 46: ...nected Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this ...

Page 47: ... this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met This product meets the applicable Innovation Sciense and Economic Development Canada tech...

Page 48: ...gle LED light ﬂashes quickly in red and then release the button 3 Immediately press the pair button again The Dongle LED light will turn steady green for 3 seconds and then turn off 4 Immediately press the pair button once again It takes up to one minute to complete the deregistration process The LED light turns steady red when the deregistration process is successful NOTE When the headset fails t...

Page 49: ...ithout charge a materially defective PRODUCT If VTech repairs the PRODUCT they may use new or refurbished replacement parts If VTech chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design VTech will retain defective parts modules or equipment Repair or replacement of the PRODUCT at VTech s option is your exclusive remedy VTech will return...

Page 50: ...ase see item 6 on the next page or Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 5 How do you get warranty service To obtain warranty service in the United States of America visit businessphones vtech com or call 1 800 595 9511 In Canada call 1 800 267 7377 NOTE Before calling for service please review the user s manual a c...

Page 51: ...ted warranty and you should not rely on any such modiﬁcation State Provincial Law rights This warranty gives you speciﬁc legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of ﬁtness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is ﬁt for ordinary use are limited ...

Page 52: ... RF frequency band 1921 536MHz 1928 448MHz Channels 5 Operating temperature 32 F 122 F 0 C 50 C Headset charger voltage AC adapter output Output 1 6VDC 350mA Output 2 6VDC 300mA Headset operating voltage 3 2VDC 4 2VDC Battery 3 7V 140mAH ...

Page 53: ...ird parties that may arise through the use of this product VTech Communications Inc and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction dead battery or repairs Be sure to make backup copies of important data on other media to protect against data loss Company VTech Communications Inc Address 9590 SW Gemini Drive Suite 120 Beaverto...

Page 54: ...VTECH GROUP OF COMPANIES VTech is a registered trademark of VTech Holdings Limited Speciﬁcations are subject to change without notice 2018 VTech Communications Inc All rights reserved 06 18 VH6212_CIB_V2 0 Designed to ﬁt you home And your life ...

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