www.vtechphones.com
30
Problem
Suggestion
My calls fade in and
out while I’m using my
handset .
• Press the
CHAN
button while on a call until the interference has been eliminated .
• Other electronic devices can cause interference with your cordless telephone . Try installing your
telephone away from these types of electronic devices: wireless routers, radios, radio towers, pager
towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen
appliances and other cordless telephones
• Microwave ovens operate on the same frequency as your telephone . It is normal to experience static
on your telephone while the microwave oven is in operation . Do not install the telephone near the
microwave oven or in the same outlet .
• If your telephone is plugged in with a modem or surge protector, plug the telephone (or modem/surge
protector) into a different location . If the problem is solved, put your telephone away from the modem
until there is no static or noise, or use a different surge protector .
• Relocate your telephone to a higher location . The telephone will get better reception when installed
in a higher area .
• If other telephones in your home are having the same problem, the problem is in your wiring or local
service . Contact your local telephone company (charges may apply .)
The caller ID isn’t
working .
• Caller ID is a subscription service . You must subscribe to this service for this feature to work on your
telephone .
• The caller must be calling from an area that supports caller ID .
• Both you and your caller’s telephone companies must use caller ID compatible equipment .
Troubleshooting
