VTech SN6127 Abridged User Manual Download Page 8

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Table of contents

Answering system

operation................61

Answering system and

voicemail ........................ 61

Using the answering

system and voicemail

together .......................... 62

Message capacity .............. 63
Call screening .................... 63
Call intercept...................... 64
Temporarily turn off the

message alert tone ......... 64

Message playback ............. 65
Delete all old messages .... 67
Record, play and delete

memos ............................ 68

Remote access .................. 69

Voice command .......71

About voice command ....... 71
Use voice command .......... 71

Appendix ..................75

Handset battery ................. 75
Pendant battery ................. 77
Troubleshooting ................. 78

Important safety

instructions ..................... 93

Precautions for users

of implanted cardiac

pacemakers .................... 96

Operating range................. 97
ECO mode ......................... 97
Maintenance ...................... 98
About cordless

telephones ...................... 99

The RBRC

seal .............. 100

Limited warranty .............. 102
FCC, ACTA and IC

regulations .................... 106

Technical specifications... 111

Index .......................112

Summary of Contents for SN6127

Page 1: ...CareLine www vtechphones com Models SN6127 SN6127 2 SN6187 Abridged user s manual ...

Page 2: ...of this manual The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines T Compatible with Hearing Aid T Coil TIA 1083 Telephones identified with this logo have reduced noise and interference when u...

Page 3: ...Register online to get an additional 3 month warranty Visit www vtechphones com Registration Register your product online for enhanced warranty support Product news Learn about the latest VTech products ...

Page 4: ...2 Battery 1 for SN6127 2 for SN6127 2 Telephone base power adapter Telephone line cord Quick start guide Abridged user s manual Quick start guide Abridged user s manual Your telephone package contains the following items Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service SN6127 SN6127 2 Telephone base ...

Page 5: ...ger adapter Pendant charger and charger adapter Battery compartment cover Pendant belt clip Battery Telephone base power adapter Telephone line cord Quick start guide Abridged user s manual Pendant with lanyard Telephone base Quick start guide Abridged user s manual ...

Page 6: ...d register a handset 12 Add and register a pendant 14 Deregister devices 15 Telephone base layout 16 Pendant layout 18 Handset layout 20 Telephone settings 24 Using the menu 24 Speed dial for pendant 24 Store a speed dial entry 25 Edit a speed dial entry 25 Delete a speed dial entry 26 Ringer volume 27 Ringer tone 27 Set date and time 28 Voice Announce caller ID 29 LCD language 30 Talking digit 30...

Page 7: ...onebook entry 48 Review phonebook entries 48 Alphabetical search 49 Edit a phonebook entry 49 Delete a phonebook entry 49 Caller ID 50 Missed call indicator 50 Review the caller ID log 51 View dialing options 51 Save a caller ID log entry to the phonebook 52 Reminder 53 About the reminder 53 Add a reminder 53 Review reminders 54 Add and review reminders remotely 54 Answering system settings 55 Ans...

Page 8: ... old messages 67 Record play and delete memos 68 Remote access 69 Voice command 71 About voice command 71 Use voice command 71 Appendix 75 Handset battery 75 Pendant battery 77 Troubleshooting 78 Important safety instructions 93 Precautions for users of implanted cardiac pacemakers 96 Operating range 97 ECO mode 97 Maintenance 98 About cordless telephones 99 The RBRC seal 100 Limited warranty 102 ...

Page 9: ...ne wall jack Telephone base power adapter Electrical outlet not controlled by a wall switch Telephone wall jack Telephone line jack Power cord jack CAUTION If you subscribe to telephone service from a cable company or a VoIP service provider contact your cable VoIP service provider for more information ...

Page 10: ...r securely into the socket 1 Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment 2 Slide the battery compartment cover towards the center of the handset until it clicks into place 3 Handset battery installation ...

Page 11: ...tion procedures described above are properly done It may be a wiring problem If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your cable VoIP service provider for more information Handset charger installation Install the charger as below 1 Pla...

Page 12: ... adapter Electrical outlet not controlled by a wall switch Install the pendant charger as shown below 1 Pendant charger installation Read this section only if you have a pendant Switch on the pendant 2 Place the pendant in the pendant charger to charge 3 ...

Page 13: ...rd for comfortable wearing or remove the necklace when necessary Press down on the push button slider to adjust the length of the lanyard for comfortable wearing Necklace Pendant attachment Read this section only if you have a pendant Press down the tabs on both sides of the lanyard clip to remove the necklace of the lanyard ...

Page 14: ...ttachment Read this section only if you have a pendant Pendant belt clip Remove the necklace of the pendant lanyard or the whole pendant lanyard before you use the pendant belt clip Push the pendant into the belt clip until it clicks in place ...

Page 15: ...ture When a handset is put in the telephone base it displays Powering base Don t pick up At this time use other handsets for some basic phone operations You may use the handset which is put in the telephone base for making or answering calls via the handset speakerphone but do not pick up the handset while using it When the cordless handset you put in the base does not have enough charge to back u...

Page 16: ...cators Battery status Action The screen is blank or displays Place in charger and flashes The battery has no or very little charge The handset cannot be used Charge without interruption about 30 minutes The screen displays Low battery and flashes The battery has enough charge to be used for a short time Charge without interruption about 30 minutes The screen displays HANDSET X The battery is charg...

Page 17: ...s fully charged after 3 hours of continuous charging Battery indicators Battery status Action The pendant status light flashes red You hear Low battery when there is only 30 minutes talk time left You hear an alert tone every minute The battery has very little charge Charge without interruption The pendant status light is solid red The battery has enough charge to be used for a short time Charge w...

Page 18: ...your old traditional telephone service to connect the modem router terminal adapter installed in your home To allow all existing telephone jacks to work contact your telephone service provider for solutions such as rewiring services fees may apply If your answer is no your existing telephone jacks will continue to work as normal Conventional telephone line jack Modem Router Terminal adapter Main l...

Page 19: ...built in answering system Refer to this Abridged user s manual on how to record your outgoing announcement retrieve messages and other related operations You may also view the online Complete user s manual at www vtechphones com for complete instructions To use the voicemail To retrieve your voicemail messages you typically dial an access number provided by your telephone service provider and then...

Page 20: ...sed separately to your telephone base Additional handsets are assigned numbers in the sequential order Add and register a handset When first purchased each expansion handset shows To register HS see manual The new handset should be charged without interruption for at least 30 minutes before registering it to the telephone base Make sure the handset is out of the telephone base or the handset charg...

Page 21: ...id red The handset shows Registering Please wait Then HANDSET Registered appears on the cordless handset The handset beeps and is now registered with the telephone base It takes up to 60 seconds to complete registration If registration fails the handset displays Registration failed and you hear an error tone Start again from Step 1 above ...

Page 22: ...ng it to the telephone base Make sure the pendant is out of the pendant charger and turned on To register a pendant Press and hold FIND HANDSET at the side of the telephone base until the IN USE light turns solid red Put the pendant in the pendant charger The pendant status light flashes red and green to indicate the registration is in progress The pendant beeps Then it is registered with the tele...

Page 23: ...To deregister all devices Press and hold FIND HANDSET at the side of the telephone base for about 10 seconds until the telephone base IN USE light turns solid red and then flashes red then release FIND HANDSET Immediately press FIND HANDSET All handsets show To register HS see manual The deregistration process takes about 10 seconds to complete To register the handset s or pendant s to the telepho...

Page 24: ...when there is an incoming call Audio Assist Enhance the clarity and loudness of the caller s voice during message playback FIND HANDSET Page all handsets and pendants when idle VOL and VOL Adjust the listening volume message playback Adjust the base ringer volume while idle Message window Show the number of messages and the other information of the answering system or telephone base ...

Page 25: ...ext message during message playback PLAY STOP Start or stop message playback IN USE light On when the phone is in use or the answering system is answering an incoming call On when a device is being registered Flashes when devices are being deregistered Flashes when another telephone on the same line is in use Slow down the message playback Telephone base layout ...

Page 26: ...ant charger Flashes red and green when the base is paging the pendant Flashes quickly in red and green during pendant registration Flashes orange three times when the pendant is just switched on and not registered Pendant light ring around On steady when the pendant is in use Flashes quickly when there is an incoming call Flashes twice every three seconds when any other telephone system device is ...

Page 27: ... pendant 1 Call speed dial 1 VOL and VOL Adjust the listening volume during a call message playback Adjust the pendant ringer volume while in idle mode 2 Call speed dial 2 ON and OFF switch Switch to turn the pendant on or off VOICE Press to use the voice command feature ...

Page 28: ...last 10 numbers dialed Press and hold to insert a dialing pause while dialing or entering numbers MENU SELECT Show the menu Select an item or save an entry or setting while in a menu CID Review the caller ID log when idle Scroll down while in menus or lists Move the cursor to the left while entering names or numbers AUDIO ASSIST Enhance the clarity and loudness of the caller s voice during a call ...

Page 29: ...r message playback Adjust the handset ringer volume while idle Review the phonebook when idle Scroll up while in menus or lists Move the cursor to the right while entering names or numbers 1 Press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook while reviewing a caller ID log entry Press and hold to set or dial your voicemail number ...

Page 30: ...ringer temporarily while the phone is ringing Press and hold to erase the missed call indicator when idle Dialing keys Enter numbers or characters Answer an incoming call QUIET Press repeatedly to display other dialing options when reviewing a caller ID log entry Press and hold to set and turn on the quiet mode or turn it off Silence the handset ringer temporarily while the phone is ringing Handse...

Page 31: ...ing a call Silence the handset ringer temporarily while the phone is ringing Delete an individual entry while reviewing the redial list phonebook caller ID or reminder Delete a character or digit while entering names or numbers Delete the playing message or announcement Make or answer a call Switch between the handset speakerphone and the handset earpiece during a call Handset layout ...

Page 32: ...eturn to idle mode press and hold CANCEL Speed dial for pendant Read this section only if you have a pendant There are two speed dial keys 1 and 2 on the pendant Use a handset to store two contacts that you may need to call them more often or right away If you have bought an SN6187 the handset displays To set pendant see manual when it is initially powered up Press CANCEL and follow the steps on p...

Page 33: ...ss SELECT Enter a number then press SELECT Enter a name then press SELECT Edit a speed dial entry Read this section only if you have a pendant Press MENU when idle Scroll to Pendant then press SELECT Scroll to Memory 1 or Memory 2 then press SELECT Edit the number then press SELECT Edit the name then press SELECT 1 2 3 4 5 1 2 3 4 5 Set date time Pendant MEMORY 1 NUMBER _ MEMORY 1 NAME _ ...

Page 34: ...lephone settings Delete a speed dial entry Read this section only if you have a pendant Press MENU when idle Scroll to Pendant then press SELECT Scroll to Memory 1 or Memory 2 then press SELECT Press SELECT to confirm 1 2 3 4 ...

Page 35: ...L when idle Ringer tone Handset ringer tone Press MENU when idle Scroll to Ringers then press SELECT Scroll to Ringer tone then press SELECT Scroll to sample each ringer tone then press SELECT Pendant ringer tone Only for models with a pendant Press MENU when idle Scroll to Pendant then press SELECT Scroll to Pendant ringer then press SELECT Scroll to sample each ringer tone then press SELECT 1 2 ...

Page 36: ...ate and time as follows If you subscribe to caller ID service the day month and time are set automatically with each incoming call Make sure the settings are correct so that the reminder feature works properly Press MENU when idle Scroll to Set date time then press SELECT Enter the month date and year then press SELECT Enter the hour and minute then scroll to select AM or PM Press SELECT 1 2 3 4 5...

Page 37: ...en press SELECT Scroll to the desired option then press SELECT Set all On Off Change the setting for all devices Local handset Change the setting for that handset only Base Change the setting for the telephone base only Pendant only for models with a pendant Change the setting for the pendant only Scroll to On or Off then press SELECT 1 2 3 4 Voice Announce is a registered trademark of ClassCo Inc...

Page 38: ... Press SELECT to select LCD language Scroll to select English Français or Español then press SELECT twice Talking digit You can select the volume or turn off the audible spoken tone when you press the dialing key while predialing Press MENU when idle Scroll to Settings then press SELECT Scroll to Talking Digit then press SELECT Scroll to sample each volume level then press SELECT 1 2 3 4 1 2 3 4 ...

Page 39: ... digits when prompted Press SELECT Clear voicemail indicators Use this feature when the telephone indicates that there is new voicemail but there are none This feature only turns off the indicators New voicemail and It does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators Press MENU ...

Page 40: ...o Rename handset then press SELECT Enter the desired name then press SELECT Key tone The handset is set to beep with each key press You can set the key tone volume or turn the key tone off for each handset Press MENU when idle Scroll to Settings then press SELECT Scroll to Key tone then press SELECT Scroll to sample each volume level then press SELECT 1 2 3 4 1 2 3 4 ...

Page 41: ...ELECT Scroll to CID time sync then press SELECT Scroll to On or Off then press SELECT Home area code If you dial your local calls using only seven digits area code not required you can program your home area code so that when you receive a call within your local area the telephone number is automatically stored without the area code in the caller ID log Press MENU when idle Scroll to Settings then...

Page 42: ... dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone to make a call Press MENU when idle Scroll to Settings then press SELECT Scroll to Dial mode then press SELECT Scroll to select Touch tone or Pulse then press SELECT 1 2 3 4 ...

Page 43: ... the quiet mode the answering system turns on automatically When the quiet mode duration expires the answering system remains on To set and turn the quiet mode on Press and hold QUIET on the cordless handset when idle The handset shows Quiet _ _ hours 1 12 hours Enter the desired duration 1 12 then press SELECT To turn the quiet mode off While the quiet mode is on press and hold QUIET 1 2 ...

Page 44: ...ault setting is On Press MENU when idle Scroll to Pendant then press SELECT Scroll to Happy message then press SELECT Scroll to On or Off then press SELECT Voice command Read this section only if you have a pendant You can turn the pendant voice command feature on or off see pages 71 74 Press MENU when idle Scroll to Pendant then press SELECT Scroll to Voice command then press SELECT Scroll to On ...

Page 45: ...on a handset Press OFF or place the handset in the handset charger Read below only if you have a pendant To make a call on a pendant Press 1 or 2 to dial the corresponding speed dial number OR Use the voice command feature to dial see page 71 To answer a call on a pendant Press To end a call on a pendant Press or place the pendant in the pendant charger 1 2 Telephone operation ...

Page 46: ...erphone and the handset earpiece Equalizer The equalizer enables you to change the quality of the audio for both handset earpiece and speakerphone to best suit your hearing The default setting is Natural Press MENU during a call Press SELECT to choose Equalizer Scroll to Natural Treble 1 Treble 2 or Bass then press SELECT 1 2 3 ...

Page 47: ...e To turn on Audio Assist on the handset While you are on a call using the handset earpiece press AUDIO ASSIST on the handset Press AUDIO ASSIST again to turn off To turn on Audio Assist on the telephone base During message playback press Audio Assist on the telephone base Press Audio Assist again to turn off Audio Assist is a registered trademark of Advanced American Telephones ...

Page 48: ...lume on a handset During a call press VOL or VOL To adjust the listening volume on a pendant During a call press VOL or VOL Mute The mute function allows you to hear the other party but the other party cannot hear you During a call press MUTE Press MUTE again to resume the conversation ...

Page 49: ...ASH to switch back and forth between calls Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the telephone base handset or pendant without disconnecting the call The next call rings normally at the preset volume To silence the ringer temporary on a handset Press MUTE CANCEL or QUIET To silence the ringer temporary at the telephone base Press VOL To ...

Page 50: ...you can switch from pulse to touch tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services During a call press Enter the number you wish to dial The telephone sends touch tone signals It automatically returns to pulse dialing mode after you end the call Check voicemail Press and hold 1 on the cordless h...

Page 51: ... on a call Press MENU Scroll to Phonebook then press SELECT Scroll to the desired entry then press SELECT To access a number from the caller ID log while on a call Press MENU Scroll to Caller ID log then press SELECT Scroll to the desired entry then press SELECT To access a number from the redial list while on a call Press REDIAL to enter the redial list Press or REDIAL repeatedly to browse to the...

Page 52: ...ess MENU Scroll to Transfer then press SELECT If you have three or more handsets pendants scroll to the desired device and then press SELECT The outside call is put on hold and the handset shows Transferring call Transferring call to all The destination device rings To answer the call on the destination handset press or any dialing key OR To answer the call on the pendant only if you have a pendan...

Page 53: ...ets and pendant ring and the handsets display Paging To stop the paging tone Press or any dialing key on a handset or return the handset to the telephone base or charger OR Press on a pendant only if you have a pendant OR Press FIND HANDSET on the telephone base Press MUTE to mute the ringer of other handsets or press VOL to mute the ringer of the pendant until you find the missing handset or pend...

Page 54: ... at the same time To join a call on a handset Press or to join the call Press OFF or place the handset in the telephone base or handset charger to exit the call To join a call on a pendant Read this section only if you have a pendant Press to join the call Press or place the pendant in the pendant charger to exit the call Multiple handset use ...

Page 55: ...nts Calling all devices The destination device rings The destination handset shows HANDSET X is calling To answer the intercom call on the destination handset press or any dialing key OR To answer the intercom call on a pendant only if you have a pendant press To end the intercom call on either handset one party presses OFF or places the handset back in the telephone base or handset charger OR To ...

Page 56: ...ter a number OR Copy a number from the redial list by pressing REDIAL then or or pressing REDIAL repeatedly to find the desired number Press SELECT to copy the number Press SELECT Enter a name then press SELECT Review phonebook entries Phonebook entries appear alphabetically Press when idle to show the first entry in the phonebook Press or to browse through the entries 1 2 3 4 5 6 1 2 Phonebook ...

Page 57: ... when Jennifer displays press to see Jessie twice to see Kevin or three times to see Linda If necessary press or to browse Edit a phonebook entry Search for the desired entry in the phonebook see Review phonebook entries or Alphabetical search on page 48 or 49 Press SELECT Edit the number then press SELECT Edit the name then press SELECT Delete a phonebook entry To delete the displayed phonebook e...

Page 58: ...ou have reviewed all the missed calls the missed call indicator goes away Each time you review a caller ID log entry marked NEW on the cordless handset the number of missed calls decreases by one If you do not want to review the missed calls one by one press and hold CANCEL when the handset is not in use to clear the missed call indicator All the entries are then considered old and kept in the cal...

Page 59: ... only if you have a pendant Use the voice command feature see page 74 View dialing options While reviewing the caller ID log press QUIET repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the phonebook Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in th...

Page 60: ...g entry to the phonebook Search for the desired caller ID log entry see Review the caller ID log on page 51 Press SELECT to choose an entry Edit the number then press SELECT Edit the name then press SELECT 1 2 3 4 Caller ID ...

Page 61: ...nutes in length The total storage capacity for the announcement messages memos and reminders is approximately 14 minutes Press MENU when idle Scroll to Reminder then press SELECT Scroll to Set reminder then press SELECT Enter the month date and year then press SELECT Enter the hour and minute then scroll to select AM or PM then press SELECT The system announces Record after the tone Press 5 when y...

Page 62: ...ay reminders with a handset Press MENU when idle Scroll to Reminder then press SELECT Press SELECT to select Review The reminders play automatically To play reminders with a pendant Read this section only if you have a pendant Use the voice command feature see page 72 Add and review reminders remotely You can also add or review reminders remotely from any touch tone telephone See Remote access on ...

Page 63: ...he call screening or change the number of rings remote access code and message recording time You can also turn on or off the answering system on the telephone base Announcement The telephone is preset with a greeting that answers calls with Hello Please leave a message after the tone You can use this preset announcement or replace it with your own Answering system settings ...

Page 64: ...han two seconds will not be recorded To record an announcement with a handset Press MENU when idle Scroll to Answering sys then press SELECT Press SELECT again to select Announcement Press SELECT again to select Record annc The system announces Record after the tone Press 5 when you are done After the tone speak towards the microphone Press 5 when done 1 2 3 4 5 ...

Page 65: ...F light on the telephone base turns on and ANS ON displays on the cordless handset To turn the answering system on or off with a handset Press MENU when idle Scroll to Answering sys then press SELECT Scroll to Answer ON OFF then press SELECT Scroll to On or Off then press SELECT To turn the answering system on or off at the telephone base Press ANS ON OFF 1 2 3 4 ...

Page 66: ...then press SELECT Number of rings You can choose two three four five or six rings or toll saver With toll saver selected the answering system answers after two rings if you have new messages or after four rings when there are no new messages This enables you to check for new messages and avoid paying long distance charges when calling from out of your local area Press MENU when idle Scroll to Answ...

Page 67: ...ering system remotely from any touch tone telephone The preset code is 19 You can set the code from 00 to 99 Press MENU when idle Scroll to Answering sys then press SELECT Scroll to Ans sys setup then press SELECT Scroll to Remote code then press SELECT Enter a two digit number then press SELECT 1 2 3 4 5 ...

Page 68: ... Ans sys setup then press SELECT Scroll to Msg alert tone then press SELECT Scroll to On or Off then press SELECT Message recording time You can set the recording time allowed for incoming messages The message length is three minutes by default Press MENU when idle Scroll to Answering sys then press SELECT Scroll to Ans sys setup then press SELECT Scroll to Recording time then press SELECT Scroll ...

Page 69: ...in the built in answering system To listen to the messages recorded on your digital answering system press PLAY STOP on the telephone base If and New voicemail display on the cordless handset your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail press and hold 1 on your handset See Voicemail number on page 31 to set your voicemail number Some t...

Page 70: ... voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For exampl...

Page 71: ...ng time depends on individual message characteristics Messages remain available for replay until you delete them Call screening To screen a call at the telephone base If the answering system and call screening are on the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system Options while a message is being recorded Press q VOL or p...

Page 72: ...rily turn off the feature Press SELECT to temporarily turn on the feature if it is set to off Press to switch between the speakerphone and the handset earpiece Call intercept If you want to talk to the caller whose message is being recorded press on a cordless handset Temporarily turn off the message alert tone If the message alert tone is turned on the telephone base beeps every 10 seconds when t...

Page 73: ...ons during playback Press VOL or VOL to adjust the message playback volume Press 6 to skip to the next message Press 4 to repeat the message Press 4 twice to hear the previous message Press DELETE to delete the playing message Press to switch between the speakerphone and the handset earpiece Press to call back the caller The screen displays Call back Press SELECT to confirm or press OFF to cancel ...

Page 74: ...e message playback volume Press SKIP to skip to the next message Press REPEAT to repeat the playing message Press REPEAT twice to hear the previous message Press X DELETE to delete the playing message Press STOP to stop the playback Press to reduce the playback speed Press Audio Assist to increase the playback clarity To play messages at a pendant Read this section only if you have a pendant Use t...

Page 75: ...trieve deleted messages To delete all old messages with a handset Press MENU when idle Scroll to Answering sys then press SELECT Scroll to Delete all old then press SELECT Press SELECT to confirm To delete all old messages at the telephone base Press X DELETE when idle Quickly press X DELETE again 1 2 3 4 1 2 Answering system operation ...

Page 76: ...rself or others using the same answering system Play and delete them in the same way as incoming messages Press MENU when idle Scroll to Answering sys then press SELECT Scroll to Record memo then press SELECT The system announces Record after the tone Press 5 when you are done After the tone speak towards the microphone Press 5 when done 1 2 3 4 5 ...

Page 77: ...our telephone number from any touch tone telephone Enter the two digit security code after the announcement and the long beep The system announces Press star for reminder or press pound to listen to messages Press or After pressing you can enter one of the following remote commands Command Function 1 Review reminders 2 Set reminders 3 End the call 4 Turn reminder on or off 1 2 3 ...

Page 78: ... Play all messages 2 Play new messages 3 Delete the current message during playback 33 Delete all old messages 4 Repeat the current message during playback 5 Stop 5 Hear a list of remote commands 6 Skip to the next message during playback 7 Record a new announcement 8 End the call 0 Turn the answering system on or off ...

Page 79: ...tion only if you have a pendant Press VOICE on either side of the pendant when the telephone is idle After you hear a beep say your command to the pendant Common commands What can I say To hear a list of voice commands What time is it To hear the current time What is the date To hear the current date Call speed dial X To call a photo speed dial number Intercom all To send out intercom request to a...

Page 80: ...ing reminders During the playback press VOICE and say one of the following commands What can I say To hear a list of voice commands Skip reminder To skip to the next reminder Repeat reminder To repeat the reminder Stop To stop the reminder playback Cancel To continue the reminder playback ...

Page 81: ... can I say To hear a list of voice commands Skip message To skip to the next message Repeat message To repeat the message Slow playback To slow down the message playback To resume normal playback press VOICE and say Play normal Stop To stop the message playback Delete To delete the current message Cancel To continue the message playback ...

Page 82: ...call log To repeat the call log entry Stop To stop the call log entry playback Cancel To continue the call log entry playback Call back The system will ask Would you like to call XXX Say Yes to call the number Say No to return to the playback If you do not say the command within five seconds or the system does not understand your command the system will say Sorry I didn t catch that Please press t...

Page 83: ... While in speakerphone mode talking Up to five hours While not in use standby Up to seven days Operating times vary depending on your actual use and the age of the battery Handset is not charging or in use The battery needs charging when A new battery is installed in the handset The handset beeps A battery is properly installed and the screen is blank Low battery or Place in charger displays on th...

Page 84: ...tions Do not open or mutilate the batteries Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed Exercise care in handling batteries in order not to create a short circuit with conductive materials Charge the batteries provided with or identified for use with this product only in accordance with the instructions and limitatio...

Page 85: ... time varies depending on your actual use and the age of the battery The battery needs charging when You hear Low battery There is an alert tone every one minute The pendant status light flashes red or is solid red Conserve battery life The pendant battery is not replaceable If the pendant will not be used for a long period of time switch off the pendant to conserve pendant battery life CAUTION To...

Page 86: ... telephone wall jack Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the handset charger when not in use Charge the pendant for at least 3 hours For optimum daily performance return the pendant to the pendant charger when not in use Make sure you turn the pendant on before use If the battery is completely depleted charge...

Page 87: ...service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your service provider for more information I cannot dial out Try all the suggestions above Make sure you have a dial tone before dialing The cordless handset or the pendant may take a second or two to find the telephone base and ...

Page 88: ...ake sure you plug the power cord securely into the telephone base Plug the power adapter into a different working electrical outlet without a wall switch Move the cordless handset or the pendant closer to the telephone base You may have moved out of range Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug the power cord back in Allow up to one minute for the cordles...

Page 89: ... handset and telephone base to reset Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices The handset battery does not accept charge while in the telephone base or handset charger If the cordless handset is in the telephone base or handset charger a...

Page 90: ...nd the pendant status light is not on refer to The charge light is off on page 87 Charge the battery in the pendant for at least 3 hours For optimum daily performance return the pendant to the pendant charger when not in use If the battery is completely depleted charge the pendant for at least 30 minutes before use I have accidentally set my handset LCD language to Spanish or French and I don t kn...

Page 91: ...ew telephone base as far as possible from any other existing cordless telephone system that may already be installed Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outle...

Page 92: ...ace the handset on a flat surface with the dialing keys facing up I hear other calls while using my phone Disconnect the telephone base from the telephone jack and plug in a different telephone If you still hear other calls call your telephone service provider The telephone does not ring when there is an incoming call Make sure that the ringer is not off Make sure you plug in the telephone line co...

Page 93: ...location preferably to a higher location If other phones in your home are having the same problem contact your telephone service provider charges may apply Test a working phone at the phone jack If another phone has the same problem contact your telephone service provider charges may apply Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless ...

Page 94: ...al outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or surge protector plug the phone or modem surge protector into a different location If this does not solve the problem relocate your phone or modem farther apart from one another or use a different surge protector Relocate your telephone base to a higher location The pho...

Page 95: ...operly My caller ID isn t working properly Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your phone The caller must be calling from an area that supports caller ID Both your and your caller s telephone service providers must use caller ID compatible equipment If you subscribe to high speed Internet service DS...

Page 96: ...f a caller leaves a very long message part of it may be lost when the answering system disconnects the call after the preset recording time If the caller pauses for too long the answering system stops recording and disconnects the call If memory on the answering system becomes full during a message the answering system stops recording and disconnects the call If the caller s voice is very soft the...

Page 97: ...ystem will answer after 10 rings In some cases the answering system is affected by the ringing system used by your telephone service provider If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers To determine how many rings activate your voicemail contact your telephone service provider If there is a fax machine connect...

Page 98: ... Try waiting until the announcement is over before entering the code There may be interference on the phone line you are using Press dialing keys firmly The answering system does not record messages Make sure that the answering system is on ANS ON should show on the cordless handset and ANS ON OFF light on the telephone base should be on Make sure the memory of the answering system is not full If ...

Page 99: ...ment make sure you speak in a normal tone of voice about nine inches from the handset Make sure there is no background noise TV music etc while recording New voicemail and show on the cordless handset and I don t know why Your telephone has both a built in answering system and voicemail indication If New voicemail and appear on the cordless handset then your telephone has received a signal from yo...

Page 100: ...how to access your voicemail Common cure for electronic equipment If the telephone does not seem to be responding normally do the following in the order listed Disconnect the power to the telephone base Disconnect the cordless handset battery Wait a few minutes Connect power to the telephone base Install the cordless handset battery again and place the cordless handset in the telephone base or han...

Page 101: ... unstable table shelf stand or other unstable surfaces Slots and openings in the back or bottom of the telephone base handset and pendant are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should n...

Page 102: ...ntly used Do not overload wall outlets and extension cords Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions When the power supply cord or plug is damaged or frayed If liquid has been spilled onto the product If the product has been exposed to rain or water If the product does not operate normally by following the operatin...

Page 103: ...a charged handset or pendant into its cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of...

Page 104: ...ents Should keep wireless telephones at least six inches from the pacemaker Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Note The CareLineTM trans...

Page 105: ...andset displays Out of range OR Base no power If there is a call while the handset is out of range it may not ring or if it does ring the call may not connect well when you press Move closer to the telephone base then press to answer the call If the handset moves out of range during a telephone conversation there may be interference To improve reception move closer to the telephone base ECO mode T...

Page 106: ...Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap Do not use excess water or cleaning solvents of an...

Page 107: ...switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or V...

Page 108: ...ydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY TM for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involve...

Page 109: ...teries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY TM for information on Li ion battery recycling and disposal bans restrictions in your area VTech s involvement in t...

Page 110: ...Tech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return...

Page 111: ...ons network reliability or cable or antenna systems or Product to the extent that the problem is caused by use with non VTech accessories or Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or Product purchased used serviced or shipped for repair from outside the United States of America or Canada or u...

Page 112: ...ndling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping cos...

Page 113: ...ns Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special inci...

Page 114: ...e determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV...

Page 115: ...f the user Caution To maintain the compliance with the FCC s RF exposure guideline the telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 For body worn operation this pendant has been tested and meets the FCC RF exposure...

Page 116: ...hat is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See the installation instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters f...

Page 117: ...ssible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such chang...

Page 118: ...ation number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1B The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of al...

Page 119: ...ctive range Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Power requirements Telephone base 6V DC 400mA Handset charger 6V AC 300mA Handset battery 2 4V Ni MH Pendant charger 6V DC 400mA Pendant battery 3 7V Li ion Memory Directory 50 memory locations up to 30 digits and 15 characters Caller ID log 50 memory locations u...

Page 120: ...D 50 52 Chain dialing 43 Check voicemail 42 Clear voicemail indicators 31 Clock 28 D Date and time 28 Delete a phonebook entry 49 Delete a speed dial entry 26 Delete messages 65 66 67 Deregister all devices 15 Dialing options 51 Dial mode 34 E ECO mode 97 Edit a phonebook entry 49 Edit a speed dial entry 25 End a call 37 Equalizer 38 F Find handset 45 Find pendant 45 H Handset battery 75 76 Handse...

Page 121: ... Number of rings 58 O Operating range 97 Operation 37 43 61 70 P Pendant attachment 5 6 Pendant battery 77 Pendant battery charging 9 Pendant charger installation 4 Pendant layout 18 19 Phonebook 48 49 Play messages 65 66 Power outage 7 Q Quiet mode 35 R Record an announcement 56 Redial 42 Reminder 53 54 Remote access 59 69 Rename handset 32 Review a caller ID log entry 51 Review phonebook entries...

Page 122: ...erphone 38 Speed dial 24 26 T Talking digit 30 Technical specifications 111 Telephone base installation 1 Telephone base layout 16 17 Tone dialing 34 42 Transfer a call 44 Troubleshooting 78 92 V Voice Announce caller ID 29 Voice command 36 71 74 Voicemail 31 61 62 Volume 27 40 64 65 66 W Warranty 102 105 ...

Page 123: ...S A by VTech Communications Inc Beaverton Oregon 97008 Distributed in Canada by VTech Technologies Canada Ltd Richmond B C V6W 1L5 VTech is the registered trademark of VTech Holdings Limited Copyright 2013 for VTECH TELECOMMUNICATIONS LTD All rights reserved Printed in China 91 006552 010 100 ...

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VTech SN6127, Abridged User Manual

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