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9.13 answering System and Voicemail
Your telephone has separate indicators for two different types of voice messages:
those recorded on its built-in answering system and those recorded in your
service provider’s voicemaiI (fees may apply). Your telephone’s built-in answering
system messages and voicemail messages are separate. Each alerts you to new
messages differently.
If
and
XX new messages
display on the telephone base and handsets,
there are new messages in the built-in answering system. To listen to messages
recorded on your digital answering system, press
/pLay/Stop
on the
telephone base.
If
and
new voicemail
display on telephone base and handsets, your telephone
service provider is indicating that it has new voicemaiI for you. To listen to your
voicemail, you typically dial an access number provided by your telephone service
provider, followed by a security code or PIN.
Some service providers bundle or combine multiple services like voicemail and call
waiting, so you may not be aware that you have voicemail. To check what services
you have and how to access them, contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off your
answering system. To use your answering system rather than your voicemail
service, contact your telephone service provider to deactivate yourvoicemaiI
service.
9.13.1 Using the answering System and Voicemail together
You can also use your telephone answering system and voicemail together by
setting your built-in answering system to answer before voicemail answers as
described below. To learn how to program your voicemaiI settings, contact your
telephone service provider. Then, if you are on a call, or if the answering system
is busy recording a message and you receive another call, the second caller can
leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemaiI is set to answer. For example, if your voicemail answers after six rings,
set your answering system to answer after four rings. Some voicemail providers
may program the delay before answering calls in seconds instead of rings. In this
case, allow six seconds per ring when determining the appropriate setting.
