19
While
KidiGo
®
does not contribute to any additional risks, we do
recommend that parents supervise their children while they watch
videos or play games. If your child experiences dizziness, altered vision,
disorientation, or convulsions, discontinue use immediately and consult
your doctor. Please note that focusing on at close range and handling a
KidiGo
®
as a game controller for a prolonged period of time may cause
fatigue or discomfort. We recommend that children take a 15-minute
break for every hour of play.
trouBLeshootIng
Go through this section if you experience difficulty in operating
KidiGo
®
Problem
Solution
Product stops
working, for instance,
there is no response
when pressing
the buttons, LCD
display is abnormal
or cannot connect
to a computer
successfully, etc.
1. Let the unit sit for a few minutes without
batteries, then replace the batteries.
2. Turn the unit ON. It should now work
properly.
3. If the unit does not work, install an entirely
new set of batteries.
4. If you are using an adaptor, unplug
the adaptor and let the unit sit for a few
minutes before reconnecting it to the
adaptor again.
Cannot connect to
computer
Check the connections on the USB cable
between the unit and the computer and
review the appropriate connection procedure
in this manual.
Memory card can’t be
detected
1. Check if the memory card is correctly
inserted.
2. Check to see if the memory card is the
supported type. The unit only supports
microSD or microSDHC card.
3. Check to see if the file system of your
memory card is FAT or FAT32,
KidiGo
®
does not support NTFS or exFAT file
systems. You should back up all important
data from your memory card and format
it in either the FAT or FAT32 file system
before using in your
KidiGo
®
.
tr
oubleshooting
