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No sound on TV
1. Check if the TV volume is turned off or muted.
2. Try to increase the volume by pressing the “up”
Volume button.
3. Check the audio and video connections
between the camera and the TV.
4. Make sure that the TV is tuned to the appropriate
input channel.
Picture is rolling
or bars and lines
are visible on TV
screen
Try to adjust the vertical or horizontal hold controls
(if available) on your TV.
Cannot connect
to PC
Check the connections on the USB cable between
the camera and the PC and review the appropriate
connection procedure in this manual.
Cannot save files
1. Check the memory status of both the built-in
Kidizoom
®
Plus
memory and the SD card (not
included), if one is inserted into the camera.
2. Check your memory default setting (see
procedure in Memory Manager above). If it is
set to use an SD card (not included), check
to make sure that the SD card is not write-
protected.
SD Card can’t be
detected.
1. Check if the SD card is correctly inserted.
2. Check if the SD card is less than 32MB in size.
Kidizoom
®
Plus
doesn’t support SD card less
than 32MB in size.
3. Check to see if it is the correct type of card.
Kidizoom
®
Plus
doesn’t support MMC or other
formats.
If for some reason the program/activity stops working or malfunctions,
then please follow these steps:
1. Turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit back ON. The unit will now be ready to play again.
5. If the unit still does not work, replace with an entire set of new
batteries.
Troubleshooting