13
TROUBLESHOOTING
Problem
Possible Solution(s)
The main unit does not
turn
ON
.
Reload the batteries to reset the
Explore &
Write Activity Desk™
. Please refer to the
Battery
Installation
section for instructions.
Batteries may be exhausted. Please replace with
a new set of batteries.
The activity card
inserted is not
recognized.
Make sure that only one activity card is inserted
into the slot.
Make sure the activity card is the only object
in the slot, and that it is fully inserted. It should
be firmly placed in the recessed
Activity Page
Area
.
If the activity card belongs to an expansion
pack, make sure the expansion pack cartridge is
inserted.
The main unit is
ON
but
the
Activity Page Area
does not respond.
Make sure the
LED Display
is not ejected. The
Activity Page Area
only works when the
LED
Display
is securely attached to the main body.
Make sure you are touching the
Activity Page
Area
with your finger and are not using the
Stylus
or other objects.
The main unit gives an
incorrect response.
Reload the batteries to reset the
Explore &
Write Activity Desk™
.
Batteries may be exhausted. Please replace with
a new set of batteries.
Humidity may cause interference with the
Explore & Write Activity Desk™
. Please be sure
the desk is in a dry area.
If the
Explore & Write Activity Desk™
does not respond to an inserted cartridge,
carefully try the following:
- Remove all batteries.
- Use a cotton swab dipped in rubbing alcohol or an alcohol-based window
cleaner to gently clean the contact area of the
Cartridge Slot
.
- If necessary, dry the now clean contact areas with a soft, lint-free cloth.
- Make sure that all parts are completely dry before restoring electricity.
