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10. TroUblESHooTInG
If you have difficulty with your phone, please try the suggestion listed below.
problem
Solutions
My telephone does
not work at all.
Make sure the batteries are installed and charged
correctly. For optimum daily performance, return the
handset to the telephone base after use.
Make sure the power adapter is securely plugged into
an outlet not controlled by a wall switch.
Make sure the telephone line cord is plugged firmly
into the telephone base and the telephone wall jack.
Unplug the electrical power to the telephone base.
Wait for approximately 15 seconds, then plug it
back in. Allow up to one minute for the handset and
telephone base to synchronize.
Remove and re-insert the batteries. If that still does not
work, it might be necessary to purchase new batteries.
Disconnect the telephone base from the telephone
wall jack and plug in a working telephone. If the other
telephone does not work, the problem is probably in
the wiring or the telephone service. Call your telephone
service provider.
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low battery shows on
screen.
Place the handset in the telephone base for
recharging.
Remove and re-install the batteries and use it until fully
depleted, then recharge the handset in the telephone
base.
If the above measures do not solve the problem,
replace the batteries.
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The batteries do not
charge in the handset
or the handset
batteries do not
accept charge.
Make sure the handset is placed in the telephone base
correctly.
Remove and reinstall the batteries, then charge for up
to 16 hours.
Purchase new batteries.
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