VTech ErisTerminal VSP725A User Manual Download Page 3

2

Using the Phone

Making calls (continued)

To make a call by pre-dialing:

1.  Use the key pad to enter the desired phone number.

•  Press 

Backspc

 if you enter an incorrect digit. 

•  Press 

123

 to change from entering digits to entering letters (if you 

need to enter a domain name as part of the number).

2.  Dial the number by:

•  Pressing 

Dial

 . The phone will use the preferred audio mode 

(speaker or headset) until you lift the handset.

•  Lifting the handset.
•  Pressing the desired Line key.
•  Pressing 

SPEAKER

 or 

HEADSET

.

When the call is answered, the active call screen appears.

To end the call, hang up or press 

End

 . If you are on speakerphone and the 

handset is “on hook,” press 

SPEAKER

 to end your call.

Note that the default active call screen soft keys are shown above. Your phone’s 

soft keys are programmable and may differ from what is shown here.

To make a call using quick dial:

•  Press the desired quick dial programmable key.

–or–

Press and hold a dial pad key that matches the number of the desired speed 

dial entry. For example, to dial speed dial entry 4, press and hold 4 on the 

dial pad. See “Speed Dial” on page 47.

Hosted Telephony in the Cloud

5

Using the Phone

Transferring calls (continued)

To transfer a call (blind):

1.  During a call, press 

Transfer

 . The call is automatically put on hold and the 

transfer setup screen appears.   

2.  Press 

Blind

 .

3.  Dial the number to which you want to transfer the 

call. You can also use a number from a list, such 

as the Directory or Call History.

4.  Press 

Transf

, or wait for the phone to 

automatically dial, once it recognizes a valid number.
The 

Call transferred

 screen appears, and your phone returns to idle mode.

If the blind transfer fails, then the transferred call will ring your phone back.

To transfer a call to a held call:

1.  During a call, press 

 or 

 to view the next set of soft keys.

2.  Press 

XferCall

 . The call is automatically put on hold, and a list of held calls 

appears.

3.  On the Transfer to target screen, press:

• 

Select

 to talk to the held call, then press 

Transf

call.

• 

Blind

, then 

Select

immediately.

The 

Call transferred

 screen appears, and your phone returns to idle mode.

Hosted Telephony in the Cloud

Summary of Contents for ErisTerminal VSP725A

Page 1: ... ORANGE Flashing ORANGE Monitored phone is idle Monitored phone is on a call or has a held call The monitored phone is ringing Registration error Automatic Call Distribution Steady GREEN Slow Flash GREEN Steady ORANGE ACD agent wrap up state ACD agent ready state ACD agent unavailable state ACD logged on ACD logged off ACD subscription error Using the menu 1 Press MENU to show the main menu 2 Pres...

Page 2: ...Your phone s soft keys are programmable and may differ from what is shown here If Hotline is enabled then the phone will automatically dial a pre programmed number after going off hook Hosted Telephony in the Cloud 6 Using the Phone As with shared lines you can monitor call activity using Busy Lamp Field BLF keys However BLF keys and LEDs represent activity on an individual deskset extension only ...

Page 3: ...umber of the desired speed dial entry For example to dial speed dial entry 4 press and hold 4 on the dial pad See Speed Dial on page 47 Hosted Telephony in the Cloud 5 Using the Phone Transferring calls continued To transfer a call blind 1 During a call press Transfer The call is automatically put on hold and the transfer setup screen appears 2 Press Blind 3 Dial the number to which you want to tr...

Page 4: ...ring calls You can transfer a call to someone else at another phone If you talk to the transfer recipient before completing the transfer you are making a supervised transfer However the transfer recipient does not have to talk to you before receiving the transferred call If you do not talk to the transfer recipient before transferring the call you are making a blind transfer You can also transfer ...

Reviews: