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VTech ErisTerminal SIP Deskset VSP736, Administrator And Provisioning Manual

The VTech ErisTerminal SIP Deskset VSP736 offers advanced communication features and seamless integration with a variety of SIP-based platforms. Easily configure your device with the comprehensive Configuration Manual available for free download from manualshive.com, ensuring you can optimize the settings and functionality of your VTech ErisTerminal device.

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ErisTerminal

®

 SIP Deskset

VSP736

Administrator and Provisioning Manual

Rev. 1.1   06/16

Summary of Contents for ErisTerminal SIP Deskset VSP736

Page 1: ...ErisTerminal SIP Deskset VSP736 Administrator and Provisioning Manual Rev 1 1 06 16 ...

Page 2: ...ethods 19 Adding a Custom Logo 20 Logo specifications 20 Uploading a custom logo 20 Customizing Soft Keys 21 Custom soft key configuration file settings 23 Using an SD card 24 Inserting and ejecting an SD card 24 Configuration Using the Phone Menus 26 Viewing the Main Menu 27 Using the Status menu 27 Viewing Line status 30 Using the Admin Settings Menu 31 Using the Network Setting menu 33 Using th...

Page 3: ... Lamp Field 60 Voicemail Settings 61 NAT Traversal 61 Music on Hold Settings 62 Network Conference Settings 62 Session Timer 62 Jitter Buffer 63 Keep Alive 63 Call Settings 64 General Call Settings 64 Do Not Disturb 65 Call Forward 65 Call Completion 65 Custom Ringer 66 User Preferences 67 General User Settings 67 Call Hold Reminder 68 Call Waiting 68 Programmable Feature Keys 69 Programmable Hard...

Page 4: ... 101 Call History 103 Servicing Pages 104 Reboot 104 Time and Date 104 Time and Date Format 105 Network Time Settings 105 Time Zone and Daylight Savings Settings 105 Manual Time Settings 106 Custom Language 107 Firmware Upgrade 108 Firmware Server Settings 108 Manual Firmware Update and Upload 109 Updating a Cordless Handset 109 Provisioning 111 Provisioning Settings 112 Plug and Play Settings 112...

Page 5: ...tings 154 General configuration file settings 154 MAC specific configuration file settings 156 provisioning Module Provisioning Settings 159 security Module Security Settings 164 time_date Module Time and Date Settings 165 log Module System Log Settings 169 remoteDir Module Remote Directory Settings 170 web Module Web Settings 175 trusted_ip Module Trusted Server and Trusted IP Settings 176 user_p...

Page 6: ...on Settings 203 profile Module Password Settings 209 General configuration file settings 209 MAC specific configuration file settings 209 page_zone Module Paging Zone Settings 210 phonelock Module Phone Lock Settings 212 softkey Module Custom Soft Key Settings 213 Troubleshooting 214 Common Troubleshooting Procedures 214 Appendixes 216 Appendix A Soft Keys 216 Appendix B Maintenance 218 Appendix C...

Page 7: ...kset with software version 2 0 2 x See Using the Status menu on page 27 for instructions on checking the software version on the VSP736 Please read this manual before installing the product Please print this page and record the following information regarding your product Model number VSP736 Type Small to medium business SIP endpoint deskset Serial number _______________________________ Purchase d...

Page 8: ...ides will recommend second party devices and settings along with VSP736 specific configurations for optimal performance with those services For the latest updates visit our website at businessphones vtech com Related Documents The VSP736 Quick Start Guide contains a quick reference guide to the VSP736 external features and brief instructions on connecting the VSP736 to a working IP PBX system The ...

Page 9: ...iguration tasks described in this chapter are duplicated in the Web User Interface WebUI described in the next chapter but if you need to assign static IP addresses they must be set at each device This chapter covers About the VSP736 deskset on page 10 Quick Reference Guide on page 11 Programmable Feature Keys on page 13 Programmable Hard Keys on page 17 Network Requirements on page 18 VSP736 Conf...

Page 10: ...ing a cordless handset see the VSP601 Handset Quick Start Guide Micro SD card slot for call recording network traces system logging firmware updates and configuration file backup and updates 1000 entry Call Log There are two network ports known as the Ethernet port and PC port at the back of the VSP736 The Ethernet port allows the VSP736 deskset to connect to the IP PBX The PC port is for another ...

Page 11: ...left or right SOFT KEYS Perform the actions indicated by the on screen labels SELECT Press to select a menu item or save an entry or setting CANCEL While in a menu press to cancel an operation and exit the menu Programmable keys Can be programmed to perform functions or access features For example Press to access a line to make a call Press to dial a monitored extension or quick dial number Press ...

Page 12: ...Introducing the VSP736 12 Back to Contents VSP736 Administrator and Provisioning Manual Desktop stand slots Power jack Ethernet port PC port Handset jack Wall mounting slots Reserved for future use ...

Page 13: ...le keys using the phone menu see the User Guide To assign functions to programmable keys using the WebUI see Programmable Feature Keys on page 69 For the programmable key configuration file parameters see pfk Module Programmable Feature Key Settings on page 184 You can assign more than one key to an account For example you can configure Line keys 1 and 2 to access Account 1 and Line keys 3 and 4 t...

Page 14: ...automatically answered See SIP Account Management on page 50 Multicast page Press the Multicast page key to page all phones in a pre defined paging zone See Paging Zones on page 78 Park Call Dials the access code to park your current call To program access codes see SIP Account Management on page 50 Retrieve Parked Call Dials the access code to retrieve a parked call In Call DTMF Dials a string of...

Page 15: ...Provisioning Manual Phone Lock Locks the phone or enables the user to unlock the phone with a PIN See the phone lock section Flash Performs a hook flash as defined in Programmable Feature Keys on page 69 XML App Displays a user initiated pulled XML based screen or menu ...

Page 16: ...y ORANGE Call forwarding is off Call forwarding is on Page Steady GREEN Outgoing page in progress Busy Lamp Field Off Steady ORANGE Quickly flashing ORANGE Flashing ORANGE Monitored phone is idle Monitored phone is on a call or has a held call The monitored phone is ringing BLF registration error Automatic Call Distribution Quickly flashing GREEN Steady GREEN Slow Flash GREEN Steady ORANGE Slowly ...

Page 17: ...ogrammable Each programmable hard key can be configured with one of the following functions UP arrow on the navigation pad DOWN arrow on the navigation pad SELECT CANCEL FLASH VSP736 only HOLD VSP736 only MUTE TRANSFER VSP736 only CONFERENCE VSP736 only N A unassigned Directory Call History Redial Messages Do Not Disturb Call Forward All Call Forward No Answer Call Forward Busy Quick Dial Page Mul...

Page 18: ...ill have a DHCP server By default the VSP736 has DHCP enabled for automatic IP address assignment If no DHCP server is present you can assign a static IP to the VSP736 You can assign a static IP address using the VSP736 menu Go to Admin settings Network setting Set static IP If you do not have a DHCP server or do not manually assign static IPs you will not be able to access the WebUI and or enable...

Page 19: ...I on page 45 The browser based interface is easy to navigate and best suited to configuring a large number of VSP736 settings at once The WebUI gives you access to every setting required for configuring a single device You can enter service provider account settings on the WebUI configure the programmable keys and set up provisioning which will allow you to automatically and remotely update the VS...

Page 20: ... listed above including any surrounding white space There are no configuration file settings to specify the x axis or y axis position of the logo on the screen Uploading a custom logo The file bootup_logo and file idle_logo parameters in the configuration file allow you to upload a custom bootup logo and custom idle logo Place the logos on your server and enter the URL for each logo for the file i...

Page 21: ...d by the and icons Any soft key level where all soft keys are invisible will be dynamically skipped when the user navigates through the available levels On the VSP736 a soft key level consists of four soft keys populated or blank in a row Table 4 shows the soft key options available for each screen Each screen can have a maximum of 12 soft keys You cannot edit soft key text The configuration file ...

Page 22: ... Private Hold Priv Hold Transfer Transfer Conference Conf Flash Flash Handset pickup HS Pickup Record Record Call Held Blank End End New New Retrieve Parked Call Retrieve Group Call Pickup GrpPickup Direct Call Pickup DirPickup Resume Resume Transfer Transfer Conference Conf Handset pickup HS Pickup Table 4 Custom Soft Keys Screen Available Soft Keys Soft Key Text ...

Page 23: ...ues separated by commas Soft keys appear on the phone screen in the same order as the soft key values you enter For example the parameter value combination of softkey idle line dir redial dnd will result in the Idle screen shown below Live Dial Blank Directory Directory Call Log Call Log Redial Redial Messages Message End End Dial Dial Input letter number selection 123 Cancel Cancel Backspc Backsp...

Page 24: ... manual firmware updates Configuration file import and export the VSP736 configuration file can be imported from or exported to the SD card for configuring other units or for system backup You can view the SD card memory usage on the SD card menu available on the deskset User settings menu or on the WebUI status page see Status Page on page 49 Inserting and ejecting an SD card The deskset will det...

Page 25: ... SD card menu press 5 Wait for the message It is now safe to eject your SD card and then press down on the SD card to release it Back Select User settings 7 SD card 2 Display 3 Audio 4 Programmable keys 5 DECT headset 6 DECT handset Eject Back Eject SD card Total memory 16GB Available memory 7 2GB ...

Page 26: ...registration status and product information User Settings allows the user to set the language for the display configure the appearance of the display edit programmable keys register a DECT headset and customize the audio settings Admin settings configure network settings enter static IP addresses for example account settings provisioning security and call recording This chapter contains instructio...

Page 27: ...riate soft key to save changes Press CANCEL to cancel an operation exit the menu display or return to the idle screen Using the Status menu Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation You can also find the software version of the VSP736 on the Product Info screen available from the Status menu To view ...

Page 28: ...address DHCP status Enabled Disabled Subnet Mask Prefix IPv6 only Gateway IP address DNS server 1 IP address DNS server 2 IP address 2 Line Lines and registration status On the Line menu highlight and select the desired line to view detailed line status information Line status Registered Not registered Account display name Account User ID Registrar Server IP address Registrar Server port number Pr...

Page 29: ...g Manual 3 Product Info Model number Serial number MAC address Boot version Firmware version V Series Hardware version EMC version NTP server 4 Cordless Accessories DECT handset Registered Not registered DECT headset Registered Not registered Table 5 Status menu summary Menu Information listed ...

Page 30: ...ation status To view complete status information for a line On the Line menu press or to highlight the desired line and then press SELECT The full line status screen appears Table 6 Line status icons Icon Description Line registered Line unregistered Line disabled Back Select Line LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6 LINE 1 Status Registered Display name John Smith User ID 2325550176 SIP Regi...

Page 31: ...or Press 4 Admin settings on the dial pad 3 Use the dial pad to enter the admin password and then press The default password is admin press the soft key to enter letters with the dial pad The Admin settings are listed in Table 7 Table 7 Admin setting summary Setting Options 1 Network setting See page 33 1 IPv4 2 IPv6 3 VLAN ID 2 Line See page 37 1 LINE 1 2 LINE 2 3 LINE 3 4 LINE 4 5 LINE 5 6 LINE ...

Page 32: ... Web Server 5 Call Recording Settings See page 43 1 Call Recording Enabled Disabled 2 Record Tone Enabled Disabled 6 Edit password See page 44 1 User PW 2 Admin PW 5 Reset to default Press SELECT to display a screen that allows you to reset the phone to factory default settings 6 Restart phone Press SELECT to display a screen that allows you to restart the phone Table 7 Admin setting summary Setti...

Page 33: ...enu press or to highlight Network setting and then press SELECT The Network setting menu appears 2 Press or to highlight the desired option and then press SELECT IPv4 Mode DHCP Static IP PPPoE Disabled Set static IP Set static DNS Set PPPoE Point to Point Protocol over Ethernet IPv6 Mode Disabled Auto Static IP Set static IP Set static DNS VLAN ID To set the network mode 1 From the Network setting...

Page 34: ... To set static IP for the VSP736 1 From the Mode menu press or to select Static IP and then press SELECT If DHCP is disabled the Set static IP menu appears If DHCP is enabled an error message appears briefly before returning you to the Network setting menu 2 On the Set static IP menu enter the static IP address Use the dial pad and the soft key to enter characters Press or to advance to the next c...

Page 35: ...ress and enter the IP address for the secondary DNS server The VSP736 uses this server if the primary server does not respond 7 Press To set static DNS 1 From the Network setting menu press or to highlight IPv4 or IPv6 whichever is in use in Static mode and then press SELECT 2 Highlight Set static DNS and then press SELECT The Set static DNS menu appears 3 On the Set static DNS menu press or to se...

Page 36: ...ter a PPPoE password 6 Press To set the VLAN ID for the VSP736 1 From the Network setting menu press or to highlight VLAN ID and then press SELECT 2 On the VLAN ID menu press or to enable or disable the WAN VLan 3 Press and enter the WAN VID Use the dial pad and the soft key to enter characters The valid range is 0 to 4095 4 Press and then press or to enable or disable the PC port VLan 5 Press and...

Page 37: ...s SELECT The full configuration menu for that line appears You can configure Account label Display name User ID Authorization ID Authorization Password SIP Registrar Server IP Registrar Server port Proxy server IP Proxy server port Register Yes or No Answer page Manual or Auto For more information about these settings see SIP Account Management on page 50 Back Select Line LINE 1 LINE 2 LINE 3 LINE...

Page 38: ...ration Files on page 128 On the Provisioning menu you can configure Server string the URL of the provisioning server The URL can include a complete path to the configuration file Login ID the username the VSP736 will use to access the provisioning server Login PW the password the VSP736 will use to access the provisioning server To use the Provisioning menu 1 From the Admin Settings menu press to ...

Page 39: ...as follows schema user password host port url path user password may be empty port can be omitted if you do not need to specify the port number 3 Press to move to the next line and enter the Login ID for access to the provisioning server if it is not part of the server string 4 Press to move to the next line and enter the Login password 5 Press Save ...

Page 40: ...estricted Config is enabled the following keys features are restricted MENU key Settings soft key Messages soft key Messages PFK MESSAGE key Restricted Call locks out all advanced calling features including transfer conference and hold via hard keys soft keys and PFKs The phone operates only in single call single account mode When Restricted Call is enabled the following keys and features are rest...

Page 41: ...m the Admin Settings menu press to highlight Security and then press SELECT The Security menu appears 2 With Restriction Mode highlighted press SELECT The Restriction Mode menu appears 3 Press or to highlight the desired restriction mode and then press SELECT The Security menu appears 4 Press or to highlight Enabling Web Server and then press SELECT The Enabling Web Server menu appears Back Select...

Page 42: ...iguration Using the Phone Menus 42 Back to Contents VSP736 Administrator and Provisioning Manual 5 Press or to select Enabled or Disabled 6 Press Cancel Save Enabling Web Server Enabling Web S Enabled Save ...

Page 43: ...when recording begins and ends To use the Call Recording menu 1 From the Admin Settings menu press to highlight Call Recording and then press SELECT The Call Recording Settings menu appears 2 Press or to enable or disable Call Recording 3 Press to highlight Record Tone and then press or to enable or disable the Record Tone 4 Press If you attempt to enable Call Recording with no SD card inserted th...

Page 44: ... and then press SELECT The Edit password menu appears 2 On the Edit password menu select the desired password to change and then press SELECT The password editing screen appears 3 Enter the new password using the dial pad keys 4 Press and then re enter the new password 5 Press By default after bootup the phone alerts you if the default passwords user password and admin password are still in use Ba...

Page 45: ...visioning settings The WebUI is embedded in the VSP736 operating system When you access the WebUI you are accessing it on the device not on the Internet This chapter describes how to access the WebUI and configure VSP736 settings This chapter covers Using the Web User Interface WebUI on page 46 Status Page on page 49 System Pages on page 50 Network Pages on page 86 Contacts Pages on page 91 Servic...

Page 46: ...rt on the back of the VSP736 2 Find the IP address of the VSP736 System Contacts SIP Account Management see page 50 Call Settings see page 64 User Preferences see page 67 Programmable Keys see page 69 Speed Dial see page 76 Ringer Settings see page 77 Paging Zones see page 78 Server Application see page 80 Hotline Settings see page 84 Local Call Recording see page 85 Local Directory see page 91 Bl...

Page 47: ...me enter admin For the password enter the default password admin You can change the password later on the WebUI Security page available under Servicing 6 Click OK The WebUI appears Click topics from the navigation bar along the top of the WebUI and then click the links along the left to view individual pages For your security the WebUI times out after 10 minutes so if it is idle for that time you ...

Page 48: ...ear in the WebUI and their equivalent settings in the configuration file template You can use the configuration file template to create custom configuration files Configuration files can be hosted on a provisioning server and used for automatically configuring phones For more information see Provisioning Using Configuration Files on page 128 ...

Page 49: ...Status The System Status page shows General information about your device including model MAC address and firmware version Account Status information about your SIP account registration IPv4 and IPv6 network information regarding your device s network address and network connection Cordless Status indicates whether a cordless headset and or handset is registered to the phone ...

Page 50: ...ck the link for each setting to see the matching configuration file parameter in Configuration File Parameter Guide on page 136 Default values and ranges are listed there Setting Description Enable Account Enable or disable the SIP account Select to enable Account Label Enter the name that will appear on the VSP736 display when account x is selected Display Name Enter the Display Name The Display ...

Page 51: ...other calls Inter Digit Timeout secs Sets how long the VSP736 waits after any P pause in the dial string or in the dial plan Maximum Number of Calls Select the maximum number of concurrent active calls allowed for that account Page Auto Answer When set to Auto enables the VSP736 to automatically answer when a page is received This is usually the desired behavior for paging Feature Synchronization ...

Page 52: ...gister after reboot Enables the phone to unregister the account s after rebooting before the account s register again as the phone starts up If other phones that share the same account s unregister unexpectedly in tandem with the rebooting VSP736 disable this setting Setting Description ...

Page 53: ... emergency dial Dialing rules must consist of the elements defined in the table below Numbers that are dialed when forwarding a call when the user manually fowards a call or a pre configured number is dialed for Call Forward All Call Forward No Answer or Call Forward Busy always bypass the dial plan Element Description x Any dial pad key from 0 to 9 including and 0 9 Any two numbers separated by a...

Page 54: ...ith 723 6789 If the substituted number the first number is empty the second number is added to the number dialed For example in 1 xxxxxxxxxx the digit 1 is appended to any 10 digit number dialed This separator is used to indicate the start of a new pattern Can be used to add multiple dialing rules to one pattern edit box Setting Description Server address Enter the IP address or domain name for th...

Page 55: ...istration Freq secs Enter the desired registration retry frequency in seconds If registration using the Primary Outbound Proxy fails the Registration Freq setting determines the number of seconds before a registration attempt is made using the Backup Outbound Proxy Setting Description Server address Enter the IP address or domain name for the proxy server Server port Enter the port number that the...

Page 56: ... Select the lower priority caller ID source Setting Description Codec priority 1 Select the codec to be used first during a call Codec priority 2 Select the codec to be used second during a call if the previous codec fails Codec priority 3 Select the codec to be used third during a call if the previous codec fails Codec priority 4 Select the codec to be used fourth during a call if the previous co...

Page 57: ...oice Enter the Differentiated Services Code Point DSCP value from the Quality of Service setting on your router or switch DSCP signalling Enter the Differentiated Services Code Point DSCP value from the Quality of Service setting on your router or switch Setting Description Local SIP port Enter the local SIP port Transport Select the SIP transport protocol UDP User Datagram Protocol is generally l...

Page 58: ...mable Feature Keys on page 69 Setting Description Min Local RTP port Enter the lower limit of the Real time Transport Protocol RTP port range RTP ports specify the minimum and maximum port values that the phone will use for RTP packets Max Local RTP port Enter the upper limit of the RTP port range Setting Description Assignable to PFK Paging Enter the paging access code Yes Call Park Enter the cal...

Page 59: ...on Yes Call Forward No Answer ON Enter the Call Forward No Answer ON access code Yes Call Forward No Answer OFF Enter the Call Forward No Answer OFF access code Yes Call Forward Busy ON Enter the Call Forward Busy ON access code Yes Call Forward Busy OFF Enter the Call Forward Busy OFF access code Yes Anonymous Call Reject ON Enter the Anonymous Call Reject ON access code No Anonymous Call Reject ...

Page 60: ...rse Secretarial Filtering OFF code Supports value substitution Yes Setting Description List URI Enter the BLF list URI as supplied by or set up with your service provider For example blf list1 sipservice com This list contains a list of extensions that are eligible for BLF monitoring You can assign keys for BLF monitoring on the Programmable Keys page See Programmable Feature Keys on page 69 Remot...

Page 61: ...ight to indicate new messages Disable this setting if MWI service does not involve a subscription to a voicemail server That is the server supports unsolicited MWI notifications you want the Message Waiting LED to indicate new messages when the VSP736 receives unsolicited MWI notifications Enable Stutter Dial Tone Enables or disables the stutter dial tone for that account indicating message s wait...

Page 62: ...n Enable Network Conference Enables or disables network conferencing for account x Conference URI Enter the URI for the network bridge for conference handling on account x Setting Description Enable Session Timer Enables or disables the SIP session timer The session timer allows a periodic refreshing of a SIP session using the RE INVITE message Minimum value secs Sets the session timer minimum val...

Page 63: ...in milliseconds must be at least twice the minimum delay Setting Description Enable Keep Alive Enable SIP keep alive in service of NAT traversal and as a heartbeat mechanism to audit the SIP server health status Once enabled OPTIONS traffic should be sent whenever the account is registered OPTIONS traffic will occur periodically according to the keep alive interval Keep Alive Interval secs Set the...

Page 64: ... also available as parameters in the configuration file See call_settings Module Call Settings on page 181 General Call Settings Setting Description Anonymous Call Reject Enables or disables rejecting calls indicated as Anonymous Enable Anonymous Call Enables or disables outgoing anonymous calls When enabled the caller name and number are indicated as Anonymous Ringer Tone Sets the ringer tone for...

Page 65: ... enable Target Number Enter a number to which all calls will be forwarded Enable Call Forward Busy Enables or disables forwarding incoming calls to the target number if the number of active calls has reached the maximum number of calls configured for account x Call Waiting Off is selected Target Number Enter a number to which calls will be forwarded when Call Forward Busy is enabled Enable Call Fo...

Page 66: ...g attempt Auto Redial Repeat Sets how many auto redial attempts are made Setting Description Custom Ringer File Upload a custom ringer audio file This ringer replaces the factory default ringer 10 The maximum file size is 300 k The following WAV format is accepted Audio sample rate 16 kHz Audio sample size 16 bit Channels 1 mono Audio format PCM Signed 16bit Little Endian Setting Description ...

Page 67: ... User Settings Click the link for each setting to see the matching configuration file parameter in Configuration File Parameter Guide on page 136 Default values and ranges are listed there Setting Description WebUI Language Sets the language that appears on the WebUI Phone Language Sets the language that appears on the phone Other languages may be added in a future release Backlight Timer secs Set...

Page 68: ...f When selected disables incoming call notifications when the user is already on a call Incoming calls are rejected Incoming callers hear a busy signal When Call Waiting Off is selected and Call Forward Busy is enabled incoming calls are handled according to the Call Foward Busy setting Call Waiting On When selected enables incoming call notifications when the user is already on a call Enable Call...

Page 69: ... to manage multiple calls on Account 1 You can also assign multiple Quick Dial keys The programmable key settings are also available as parameters in the configuration file See pfk Module Programmable Feature Key Settings on page 184 For the programmable key default settings see Programmable Feature Keys on page 13 Click the link for each setting to see the matching configuration file parameter in...

Page 70: ...he key ensure that you configure Call Forward settings on the Call Settings page Call Forward No Answer Configures the key to turn Call Forward No Answer on or off In the Account column select the account for which Call Forward No Answer will apply Before assigning the key ensure that you configure Call Forward settings on the Call Settings page Call Forward Busy Configures the key to turn Call Fo...

Page 71: ...a subscription through the hosted server To use multicast paging you must first set up paging zones on the WebUI See Paging Zones on page 78 See also pfk x multicast_zone in the configuration file Park Call Enables the user to park a call Pressing the key dials the Call Park feature access code FAC You must enter the feature access code for Call Park on the SIP Account Management page For some ser...

Page 72: ...dden from the user The prefix digits are visible during Dialing and Call Active states Note that N can be used for substitution of user entered digits For example 71 N will use 71 user entered digits as the outgoing dialing string The dial plan is enabled after the user enters one or more digits Both prefix digits hidden and user entered digits visible are used for dial plan matching The timeout t...

Page 73: ... to view the Directory menu Call History Configures the key to access the Call History list Users can then press the key to view the Call History list Redial Configures the key to access the Redial list Users can then press the key to view the Redial list Messages Configures the key to access the Message menu Users can then press the key to view the Message menu Do Not Disturb Configures the key t...

Page 74: ... on which the number will be dialed out Page Configures the key to call one or a group of phones Pressing the key dials the Paging feature access code You must enter the feature access code for Paging on the SIP Account Management page For some service providers you must also enter a page extension value in the Value column This value will be dialed along with the Paging feature access code You ca...

Page 75: ...e key for prefix dialing Pressing a PFK assigned to Prefix Dialing will automatically go off hook into Dial mode using the account configured for the PFK The digits entered under Value are concatenated to any number that the user enters The outgoing call will include the Prefix Dialing string The Prefix digits are hidden from the user The prefix digits are visible during Dialing and Call Active st...

Page 76: ...ion file See speed_dial Module Speed Dial Settings on page 189 After entering information on this page click to save it To enter speed dial numbers 1 In the Name column enter the name associated with this speed dial entry 2 In the Value column enter a phone number for the desired key 3 In the Account column select the account that this speed dial number will use 4 Click This menu duplicates the sp...

Page 77: ...he phone attempts to match it to the Distinctive Ringing Text If there is a match the associated tone will play If there is no match the default tone for the account will play The matching is done on a first match basis In the case of duplicate text strings the ringer tone associated with the first matched entry in the Distinctive Ringing Text list will play The server side configuration must be d...

Page 78: ...ir speakerphone You can also enable the phone to send out multicast pages using a particular multicast IP address You must first set up paging groups each group consisting of a multicast paging IP address and assigned User IDs on your SIP PBX The VSP736 can monitor a maximum of 10 multicast IP addresses Setting Description Distinctive Ringing Text Enter the text that will match the info parameter ...

Page 79: ...Priority Select the paging zone priority from 1 to 10 Zones with a priority higher than another zone can interrupt the lower priority zone s active page In addition a call priority setting is available in the configuration file page_zone call_priority_threshold This priority setting also ranges from 1 to 10 2 is the default If the paging zone priority is higher or equal to the call priority then a...

Page 80: ...e value starts and ends with in the query part of the URL Action URI variables pass dynamic data to the server The valid URL format is http host port dir file name variable name variable value where host is the hostname or IP address of the server supporting the XML application port is the port number the phones are using for the HTTP request At the time of the HTTP call the variable value field i...

Page 81: ...available from the Registration event Values are REGISTERED DEREGISTERED FAIL MAC The phone s MAC Address MODEL The phone s model number VSP736 Setting Description End of boot sequence The End of boot sequence URI is triggered at the end of the phone boot sequence Using the End of boot sequence URI it is possible to develop self provisioning on the phone For example an XML application can identify...

Page 82: ...Line PFK Pressing the New soft key during a held call Note that the Off Hook URI will NOT be triggered when calling a pre defined number and going immediately to Dialing mode this event triggers the Outgoing Call URI instead Incoming Call The Incoming Call URI is triggered for each Incoming Ring event or Call Waiting event Using the Incoming Call URI it is possible to display extra information on ...

Page 83: ...ion Event The Registration Event URI is triggered every time there is a registration state change For example Registered Deregistered Fail Registration timed out refused or expired The Registration Event URI is not triggered when the same event is repeated Setting Description Enable HTTP Push Select to enable HTTP push which enables the phone to display XML objects that are pushed to the phone fro...

Page 84: ...ar calls Predial mode and dialing mode are not considered idle mode Hotline dialing will not trigger if digits have been entered or when the phone is dialing a number Hotline dialing will be cancelled if the user presses any keys or if there are any incoming calls during the hotline dialing delay period The hotline number uses the phone s default dial plan Setting Description Enable Hotline Enable...

Page 85: ... page You can also delete recordings or export call recordings to the computer Before enabling call recording on the Local Call Recording page an SD card must be inserted into the slot on the rear of the deskset Setting Description Enable Call Recording Enable call recording for end users Enable Call Recording Tone Enable a call recording tone that plays during the call when recording begins and e...

Page 86: ...be associated with one of the servers listed on the Basic Network Settings page However for operations triggered by dependent upon network status the phone must determine which server to use For example a special case like the Network down icon on the Deskset screen can be ambiguous for server association Because its primary purpose is to aid in troubleshooting SIP registration issues this case wi...

Page 87: ...disable DHCP on this page you must configure static IP settings for the VSP736 You must be familiar with TCP IP principles and protocols to configure static IP settings Setting Description Disable Disables all related IPv4 settings DHCP DHCP is selected enabled by default which means the VSP736 will get its IP address Subnet Mask Gateway and DNS Server s from the network When DHCP is disabled you ...

Page 88: ...econdary DNS Setting Description Disable Disables all related IPv6 settings Auto Configuration Auto configuration is selected enabled by default which means the VSP736 will get its IP address Gateway and DNS Server s from the network When Auto Configuration is disabled you must enter a static IP address for the VSP736 as well as addresses for the Gateway and DNS Server s Static IP When Static IP i...

Page 89: ...related devices Click the link for each setting to see the matching configuration file parameter in network Module Network Settings on page 154 Default values and ranges are listed there Setting Description Enable PC Port Enable or disable the PC port to operate in hub switch mode depending on the Enable PC Port Mirroring setting Enable PC Port Mirroring When the PC port is enabled select Enable P...

Page 90: ... that you have set for that VLAN ID Outbound SIP packets will be marked and sent according to their priority 7 is the highest priority Note Configuring QOS settings for your router or switch is a subject outside the scope of this document Setting Description Enable LLDP MED Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED LLDP MED is a standards based discovery...

Page 91: ... entries In order to back up your contacts or import another local directory file the page also enables you to export and import your phone s local directory The Local Directory lists entries across multiple pages Click or a page number to view the desired page of entries Table 8 describes the buttons available on the Local Directory page You can also use the phone menu to manage local directory e...

Page 92: ...e following table Table 8 Local Directory commands Click To Sort the list by last name Edit information for an entry View the next page of entries View the last page of entries View the first page of entries Delete selected entries from the directory Click Select All to select every entry on the page you are viewing Add a new directory entry Delete all Directory entries Import a directory file Exp...

Page 93: ...Enter the appropriate names in these fields The maximum length of the first name and last name fields is 15 characters n a Blank Last Name Ringer Tone Sets a unique ringer tone for calls from this directory entry Auto Tone 1 10 Tone 1 Account Sets the account used when you dial this directory entry Default Account Account 1 5 Default Account Work Number Enter the appropriate names and numbers in t...

Page 94: ...local blacklist file the page also enables you to export and import the blacklist The blacklist lists entries across multple pages Click or a page number to view the desired page of entries Table 9 describes the buttons available on the Blacklist page You can also use the VSP736 menu to manage blacklist entries For more information see the VSP736 User Guide Table 9 Blacklist commands Click To Sort...

Page 95: ...e you are viewing Add a new entry Delete all entries Import a blacklist file Export the blacklist Setting Description Range Default First Name Enter the appropriate names in these fields The maximum length of the first name and last name fields is 15 characters n a Blank Last Name Account Sets the account used when you dial this directory entry Default Account Account 1 5 Account 1 Work Number Ent...

Page 96: ...porting a complete blacklist file with the aim of replacing the entire current blacklist use Select All and to clear the blacklist before importing the file Blacklist files are xml files that have the following tags Using the configuration file you can set whether an imported blacklist file adds to or replaces existing entries See file Module Imported File Parameters on page 194 Blacklist WebUI fi...

Page 97: ... remoteDir Module Remote Directory Settings on page 170 After entering information on this page click to save it LDAP Settings Click the link for each setting to see the matching configuration file parameter in remoteDir Module Remote Directory Settings on page 170 Default values and ranges are listed there About LDAP attribute filters The LDAP filters on this page give you control over how direct...

Page 98: ...DAP Enables or disables the phone s access to the LDAP directory Directory name Enter the LDAP directory name Server address Enter the LDAP server domain name or IP address Port Enter the LDAP server port Version Select the LDAP protocol version supported on the phone Ensure the protocol value matches the version assigned on the LDAP server Authentication scheme Select the LDAP server authenticati...

Page 99: ...tries in the same format as the Local Directory Work number attribute Sets the attribute for the work number What you enter here should match the work number attribute for entries on the LDAP server telephoneNumber for example This helps ensure that the phone displays LDAP entries in the same format as the Local Directory Mobile number attribute Sets the attribute for the mobile number What you en...

Page 100: ...le Broadsoft Phonebook Enables or disables the phone s access to the Broadsoft phonebook Display name Enter the display name for the Broadsoft Phonebook This name appears on the Directory list on the VSP736 menu Server base address Enter the Broadsoft Phonebook server domain or IP address Port Enter the Broadsoft Phonebook server port Authentication name Enter the user name or authentication name ...

Page 101: ... following failing conditions is encountered Server not reachable Remote XML directory file is not available Invalid XML directory file Remote XML Directory Format The following shows a sample single entry file which can be used in a remote XML directory Note that the default tags are the same as those defined for the Local Directory xml version 1 0 encoding utf 8 DIR_ENTRY DIR_ENTRY_NAME_FIRST Jo...

Page 102: ...ctories are enabled 1 Local 2 Blacklist 3 LDAP 4 Broadsoft 5 Remote XML directory 1 6 Remote XML directory 2 7 Remote XML directory 3 Any Remote XML directories will move up the list if LDAP and or Broadsoft directories are not enabled Remote XML URI Enter the location of the XML directory file from which the phone will sync and retrieve directory entries Enable Incoming Outgoing Call Lookup Enabl...

Page 103: ...Administrator and Provisioning Manual Call History The Call History page has no configurable settings It displays Missed Calls Received Calls and Dialed Calls Users can view their call history and click to dial numbers if click to dial is enabled ...

Page 104: ... Time and Date On the Time and Date page you can manually set the time and date and the time and date formats You can also set the system time to follow a Network Time Protocol NTP Server recommended or you can set the time and date manually The time and date settings are also available as parameters in the configuration file See time_date Module Time and Date Settings on page 165 ...

Page 105: ...rver available to the phone When enabled the phone obtains the time in the following priority 1 Option 42 2 NTP Server 3 Manual time Setting Description Time Zone Select your time zone from the list Automatically adjust clock for Daylight Savings Select to adjust the clock for daylight savings time according to the NTP server and time zone setting To disable daylight savings adjustment disable bot...

Page 106: ...in minutes to be applied when the current time is between Daylight Savings Start and Daylight Savings End Use DHCP Option 2 100 101 If Enable Network Time is selected select to use DHCP to determine the time zone offset Options 2 100 and 101 determine time zone information Setting Description Date Select the current year month and day Click the Date field and select the date from the calendar that...

Page 107: ...guages available with the firmware Separate translation files are required for the device user interface and the WebUI Importing a custom language can only be done using the configuration file See file Module Imported File Parameters on page 194 For details on creating and formatting a translation file see the Custom Language document at businessphones vtech com The available languages for export ...

Page 108: ...pgrade settings are also available as parameters in the configuration file See provisioning Module Provisioning Settings on page 159 Firmware Server Settings Click the link for each setting to see the matching configuration file parameter in provisioning Module Provisioning Settings on page 159 Default values and ranges are listed there To update the firmware immediately Click or Setting Descripti...

Page 109: ...estart If you are updating handset firmware you must perform one more step after clicking Updating a Cordless Handset Updating DECT cordless handset firmware using the WebUI is a two step process First you must download the handset firmware and install it on the deskset Second you must install the handset firmware on the handset The handset downloads the firmware over the air from the deskset To i...

Page 110: ...to date the handset firmware URL is incorrect or the file cannot be retrieved for any other reason the handset firmware file is corrupted the handset doesn t recognize the firmware file For example the firmware file may belong to a different ErisTerminal product To install the firmware on the cordless handset 1 On the handset press MENU and then select Admin settings 2 Enter the admin password The...

Page 111: ...to receive automatic configuration and firmware updates The Provisioning page also allows you to manually update VSP736 configuration from a locally stored configuration file using an Import function You can also export the VSP736 configuration either to back it up or apply the configuration to another VSP736 in the future to a file on your computer The provisioning process functions according to ...

Page 112: ... need to specify the port number The default URL is the VTech redirect server https et vtechphones com rg2 Server authentication name User name for access to the provisioning server Server authentication password Password for access to the provisioning server Setting Description Enable PnP Subscribe Select to enable the VSP736 to search for the provisioning URL via a SUBSCRIBE message to a multica...

Page 113: ...hecked Note Ensure that DHCP is also enabled on the Basic Network Settings page DHCP Option Priority 1 If DHCP is enabled sets the DHCP Option priority Select the highest priority option DHCP Option Priority 2 If DHCP is enabled sets the DHCP Option priority Select the second highest priority option DHCP Option Priority 3 If DHCP is enabled sets the DHCP Option priority Select the third highest pr...

Page 114: ...ess Schedule Check Disable When selected disables regularly scheduled file checking Schedule Check Interval Sets an interval for checking for updates After selecting Interval enter the interval in minutes between update checks Schedule Check Days of the Week Select to enable weekly checking for updates on one or more days After selecting Days of the Week select the day s on which the VSP736 checks...

Page 115: ...uration Files on page 128 To import a configuration file 1 Click to locate and open the configuration file 2 Click The VSP736 will update its configuration Manually importing a configuration file differs from the auto provisioning process in that The VSP736 does not check whether the file has been loaded before The configuration file is processed whether or not it is different from the current ver...

Page 116: ...ollowing format Model Number xxxxxxx SW Version xxxxxxx You can use the exported file as a general configuration file and duplicate the settings across multiple units However ensure that you edit the file to remove any MAC specific SIP account settings before applying the general configuration file to other units The exported configuration file will contain the following passwords in plain text SI...

Page 117: ...SP736 Administrator and Provisioning Manual Reset Configuration You can reset the phone to its default settings To reset the VSP736 to its default configuration 1 Under Reset Configuration click 2 When the confirmation box appears click OK ...

Page 118: ...d You can set the administrator password on the WebUI or by using provisioning For more information on using provisioning to set the administrator password see profile Module Password Settings on page 209 To change the admin password 1 Enter the old password for a new VSP736 the default password is admin 2 Enter and re enter a new password The password is case sensitive and can consist of both num...

Page 119: ... password is case sensitive and can consist of both numbers and letters to a maximum of 15 characters 3 Click Phone Lock For more information about the phone lock feature see Using the Security menu on page 40 Setting Description Lock Type Unrestricted Restricted Config Restricted Call Emergency Call Only Phone Unlock PIN Enter the PIN that the user enters to unlock the phone Auto Lock Timeout sec...

Page 120: ...during an Active Call Note that unlike Password Dial there is no prefix parameter and no length parameter so any DTMF string of any length is masked Enable Delay for Hidden DTMF digits Enable to add a one second delay before DTMF digits are masked By default the digits are masked immediately Enable Password Dial Enable to hide PIN numbers entered as part of the dial string Enable Delay for Passwor...

Page 121: ... enabled accounts for example if IP dialing or other types of server traffic need to be secured use the Trusted IP settings on the Security page Trusted IP In addition to the Trusted Servers setting incoming IP traffic can be filtered using an Allowed IP list of IP addresses When this means is enabled all unsolicited IP traffic will be blocked unless it is from one of the trusted IP addresses on t...

Page 122: ...e IP version Starting IP has to be smaller than the ending IP otherwise all traffic will be dropped 3 Single IP address in IPv4 or IPv6 To ensure WebUI access after configuring Trusted IP you must include the IP of the Web Browser on the Allowed IP list Setting Description Accept only allowed IP for incoming requests Enable or disable using the Allowed IP list to filter all IP traffic Allowed IP 1...

Page 123: ...te can be uploaded so that other parties can authenticate the phone in the following cases When the phone acts as a web server for the user to manage configurations When the phone acts as a client for applications where HTTP is supported Trusted Trusted Certificates are for server authentication with secured HTTP transaction in the following applications SIP signaling Provisioning Firmware LDAP di...

Page 124: ...ck On the Trusted Certificate page you can import up to 20 trusted certificates delete individual or all certificates protect certificates by selecting them in the Protected column and then clicking Protected certificates cannot be selected for deletion and are not removed during a reset to factory defaults Select Only accept trusted certificates to enable server authentication Deselecting this op...

Page 125: ...or ACS authentication ACS URL URL used to contact the ACS for example http my acs 9675 path to somewhere Enable Period Inform Enable Disable periodic inform method calls Periodic Inform Interval seconds Periodic inform method calls interval Connection Request Username If the ACS wants to communicate with the device it must offer the matching Connection Request user name When the device sends the r...

Page 126: ...ture as a pcap file The file can be used for diagnostic and troubleshooting purposes Under Download Log you can save the system log to a file The Syslog settings are also available as parameters in the configuration file See log Module System Log Settings on page 169 Syslog Settings Setting Description Enable Syslog Enable log output to syslog server Server address Syslog server IP address Server ...

Page 127: ...cation that an error or critical condition can occur if action is not taken INFO Normal operational messages DEBUG Developer messages for troubleshooting debugging purposes Network Trace To perform a network trace 1 Start a network trace by clicking The button changes to 2 Stop the network trace by clicking 3 Save the trace by clicking Your browser should prompt you to save the capture pcap file D...

Page 128: ...ad The settings within a configuration file are grouped into modules Most of the modules group their settings in the same way that settings are grouped on the VSP736 WebUI For example the time_date module in the configuration file contains the same settings that are on the Time and Date WebUI page For a complete list of VSP736 configuration file modules and their associated parameters see Configur...

Page 129: ...L General file model cfg MAC specific file model _ MAC Address cfg The model variable is the VTech product model VSP736 for example If the provisioning URL contains a query element or a filename ending in cfg is specified at the end of the provided URL path then the VSP736 retrieves only the configuration file specified 3 The VSP736 restarts after one minute of inactivity Please wait while the pho...

Page 130: ... checks for new configuration files when it boots up Any updates are applied during the boot up process Remote check sync enables you to start a resynchronization remotely using your hosted server s web portal The Remote check sync settings are available only in the configuration file not the WebUI Repeatedly at a defined interval from 60 to 65535 minutes 45 days VSP736 restart If the VSP736 needs...

Page 131: ...s and can only be retrieved by the device with a matching MAC address The filename formats for both files are General file model cfg MAC specific file model _ MAC Address cfg The model variable is the VTech product model for example VSP736 For more information about the MAC specific configuration file see Guidelines for the MAC Specific configuration file on page 133 Both the general and MAC speci...

Page 132: ...ogo and an idle screen logo in bmp format Links to data files are in the configuration file s file module This is where you enter any URLs to the data files that the VSP736 deskset may require None of the data files are exported when you export a configuration file from the VSP736 However you can export a Directory or Blacklist xml file using the WebUI After modifying the xml file you can use the ...

Page 133: ...guration template and save it as the general configuration file The remaining settings will make up the MAC specific configuration file which you will have to copy and edit for each VSP736 Guidelines for the MAC Specific configuration file The VSP736 downloads the MAC specific configuration file after the general configuration file You must create a MAC specific configuration file for each VSP736 ...

Page 134: ...as well as spaces To encrypt a configuration file 1 Optional Place your configuration file in the same folder as the openssl executable file If the configuration file is not in the same folder as the openssl executable file you can enter a relative pathname for the infile in the next step 2 Double click the openssl exe file 3 On the openssl command line type enc aes 256 cbc pass pass passphrase123...

Page 135: ...ioning page under Resynchronization select Use Encryption for configuration file 3 Enter the 16 character passphrase that you created when you encrypted the configuration file 4 Click You must ensure that configuration files are encrypted when enabling AES Encryption Decrypting an unencrypted file will result in a garbage file that is not processed This will also be logged as an error in the syste...

Page 136: ...he modules within the configuration file itself The configuration file settings can be listed in any order and the configuration file will still be valid The modules included in the configuration file are sip_account Module SIP Account Settings on page 137 hs_settings Module Handset Settings on page 153 network Module Network Settings on page 154 provisioning Module Provisioning Settings on page 1...

Page 137: ...09 page_zone Module Paging Zone Settings on page 210 phonelock Module Phone Lock Settings on page 212 softkey Module Custom Soft Key Settings on page 213 sip_account Module SIP Account Settings The SIP Account settings enable you to set up individual accounts for each user You can add up to three accounts for each VSP736 Each account requires you to configure the same group of SIP account settings...

Page 138: ...the emergency dial plan Values Text string Default blank Setting sip_account x inter_digit_timeout Description Sets the inter digit timeout in seconds for account x The inter digit timeout sets how long the VSP736 waits after the last digit is entered before dialing the number Values 1 10 Default 3 Setting sip_account x maximum_call_number Description Sets the maximum number of concurrent active c...

Page 139: ...fter_reboot_enable Description Enables or disables the VSP736 to unregister account x after rebooting Values 0 disabled 1 enabled Default 0 Setting sip_account x primary_sip_server_address Description Sets the SIP server IP address for account x Values IPv4 IPv6 or FQDN Default Blank Setting sip_account x primary_sip_server_port Description Sets the SIP server port for account x Values 1 65535 Def...

Page 140: ...bound proxy server IP address for account x Values IPv4 IPv6 or FQDN Default Blank Setting sip_account x primary_outbound_proxy_server_port Description Sets the outbound proxy server port for account x Values 1 65535 Default 5060 Setting sip_account x backup_outbound_proxy_server_address Description Sets the backup outbound proxy server IP address for account x Values IPv4 IPv6 or FQDN Default Bla...

Page 141: ...ity codec for account x Values none g711u g711a g729 g726 g722 ilbc Default g726 Setting sip_account x codec_priority 5 Description Sets the fifth highest priority codec for account x Values none g711u g711a g729 g726 g722 ilbc Default g722 Setting sip_account x codec_priority 6 Description Sets the sixth highest priority codec for account x Values none g711u g711a g729 g726 g722 ilbc Default ilbc...

Page 142: ...0 Setting sip_account x dscp Description Sets the Voice Quality of Service Layer 3 DSCP for account x Values 0 63 Default 46 Setting sip_account x sip_dscp Description Sets the Signalling Quality of Service Layer 3 DSCP for account x Values 0 63 Default 26 Setting sip_account x local_sip_port Description Sets the Local SIP port for account x Values 1 65535 Default Account 1 5060 Account 2 5070 Acc...

Page 143: ...metaswitch freeswitch Default default Setting sip_account x blf_subscription_expires Description Sets the BLF subscription expiry time in seconds for account x Values 15 65535 Default 3600 Setting sip_account x blf_remote_pickup_code Description Sets the Busy Lamp Field BLF remote pickup code for account x Values Text string Default Blank Setting sip_account x mwi_enable Description Enables or dis...

Page 144: ...ion Enables or disables STUN Simple Traversal of UDP through NATs for account x STUN enables clients each behind a firewall to establish calls via a service provider hosted outside of either local network Values 0 disabled 1 enabled Default 0 Setting sip_account x nat_traversal_stun_server_address Description Sets the STUN server IP address Values IPv4 IPv6 or FQDN Default Blank Setting sip_accoun...

Page 145: ...e can trigger account re registration and re subscription and active calls are dropped Values 0 disabled 1 enabled Default 1 Setting sip_account x music_on_hold_enable Description Enables or disables a hold reminder tone that a far end caller hears when put on hold during a call on account x Values 0 disabled 1 enabled Default 1 Setting sip_account x sip_session_timer_enable Description Enables or...

Page 146: ...mber for the park request is formed by concatenating Call Park FAC of the call to be parked account and the value entered for the Park PFK When the asterisk variant is selected calls are parked through a blind transfer to a parking lot extension The target parking lot extension will be taken from the following order of priority if both values exist Park PFK Value Call Park FAC Value Values broadso...

Page 147: ...ne rejects a second incoming call with Call Waiting disabled Phone rejects an anonymous call with Anonymous Call Rejection enabled Phone rejects call when the maximum number of calls is reached Values 480 486 603 Default 486 Setting sip_account x dtmf_payload_type Description Set the configurable RTP payload type for in call DTMF Values 96 127 Default 101 Setting sip_account x sip_account_enable D...

Page 148: ...escription Sets the authentication name for account x Depending on your service provider s specifications this could be identical to the user ID Values Text string Default Blank Setting sip_account x authentication_access_password Description Sets the authentication password for account x Values Text string Default Blank Setting sip_account x feature_sync_enable Description Enables or disables fea...

Page 149: ..._account x access_code_retrieve_voicemail Description Sets the voicemail retrieval feature access code for account x Values Text string Default Blank Setting sip_account x access_code_dnd_on Description Sets the do not disturb DND ON feature access code for account x Values Text string Default Blank Setting sip_account x access_code_dnd_off Description Sets the do not disturb DND OFF feature acces...

Page 150: ...f Description Sets the Call Forward Busy OFF feature access code for account x Values Text string Default Blank Setting sip_account x access_code_anonymous_call_block_on Description Sets the Anonymous Call Block ON feature access code for account x Values Text string Default Blank Setting sip_account x access_code_anonymous_call_block_off Description Sets the Anonymous Call Block OFF feature acces...

Page 151: ...ring Default Blank Setting sip_account x access_code_direct_call_pickup Description Sets the Direct Call Pickup feature access code for account x Values Text string Default Blank Setting sip_account x access_sf_on Description Sets the secretarial filtering ON feature access code for account x Values Text string Default Blank Setting sip_account x access_sf_on Description Sets the secretarial filte...

Page 152: ...x mwi_uri Description Sets the MWI URI that will be used for MWI subscription If this setting is left blank the VSP736 uses the account x user ID for MWI subscription Values SIP URI text string Default Blank Setting sip_account x network_conference_enable Description Enables or disables network conferencing for account x Values 0 disabled 1 enabled Default 0 Setting sip_account x network_bridge_ur...

Page 153: ...s MAC specific configuration file settings Setting hs_settings x handset_us_pin_code Description Sets the new 4 digit PIN for handset registration deregistration Values 4 digit number Default 0000 Setting hs_settings x headset_us_pin_code Description Sets the new 4 digit PIN for headset registration deregistration Values 4 digit number Default 1590 Setting hs_settings x handset_name Description Se...

Page 154: ...n id Description Sets the WAN VLAN ID Values 0 4095 Default 0 Setting network vlan wan priority Description Sets the WAN port priority Values 0 7 Default 0 Setting network vlan pc enable Description Enables or disables the PC port VLAN Values 0 disabled 1 enabled Default 0 Setting network vlan pc id Description Sets the PC port VLAN ID Values 0 4095 Default 0 Setting network vlan pc priority Descr...

Page 155: ... network eapol access_password Description Sets the 802 1x EAPOL MD5 password Values Text string Default Blank Setting network vendor_class_id Description Sets the vendor ID for DHCP option 60 Values Text string Default Vtech Vesa VSP736 Setting network user_class Description Sets the user class for DHCP option 77 Values Text string Default Vtech Vesa VSP736 Setting network ip dns_cache_clear_time...

Page 156: ...t is reflected in the PC port When Port Mirroring is not enabled the port operates in switch mode Values 0 disabled 1 enabled Default 0 Setting network ip mode Description Sets the IPv4 network mode Values disable dhcp static pppoe Default dhcp Setting network ip static_ip_addr Description Sets a static IP address for the network Values Text string IPv4 Default Blank Setting network ip subnet_mask...

Page 157: ...e PPPoE provider in case more than one is available Values Text string Default Blank Setting network ip pppoe username Description If IPv4 mode is PPPoE enter your PPPoE account username Values Text string Default Blank Setting network ip pppoe access_password Description If IPv4 mode is PPPoE enter your PPPoE account password Values Text string Default Blank Setting network ipv6 mode Description ...

Page 158: ...twork ipv6 dns1 Description If manual DNS configuration is enabled enter the address for the primary DNS server Values Text string IPv6 Default Blank Setting network ipv6 dns2 Description If manual DNS configuration is enabled enter the address for the secondary DNS server Values Text string IPv6 Default Blank Setting network ipv6 manually_configure_dns Description Enable or disable manual DNS con...

Page 159: ...Setting provisioning firmware_url Description Sets the URL for the server hosting the firmware file Values Text string Default Blank Setting provisioning handset_firmware_url Description Sets the URL for the server hosting the handset firmware file Values Text string Default Blank Setting provisioning fw_server_username Description Sets the authentication name for the server hosting the firmware f...

Page 160: ...ault 1 Setting provisioning dhcp_option_priority_1 Description Sets the first priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 66 Setting provisioning dhcp_option_priority_2 Description Sets the second priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 159 Setting provisioning dhcp_option_priority_3 Description Sets the th...

Page 161: ...n checks for new firmware and or configuration files Values 0 65535 Default 0 OFF Setting provisioning weekdays Description Sets the day s when the device checks for new firmware and or configuration files Enter a comma delimited list of weekdays from 0 Sunday to 6 Saturday For example 5 6 0 means the provisioning check will be performed on Friday Saturday and Sunday Values 0 6 Default Blank Setti...

Page 162: ...abled 1 enabled Default 0 Setting provisioning crypto_passphrase Description Sets the AES encryption passphrase for decrypting the configuration file s Enter the key that was generated when you encrypted the file Values Text string Default Blank Setting provisioning check_trusted_certificate Description Enables or disables accepting only a trusted TLS certificate for access to the provisioning ser...

Page 163: ... the WebUI The passwords affected are network eapol access_password network ip pppoe access_password tr069 acs access_password tr069 connection_request access_password provisioning fw_server_access_password provisioning server_access_password profile admin access_password profile user access_password sip_account x authentication_access_password remoteDir ldap_access_password remoteDir broadsoft_ac...

Page 164: ...1 enabled Default 0 Setting security pwd_dial_enable Description Enable to hide PIN numbers entered as part of the dial string Values 0 disabled 1 enabled Default 0 Setting security pwd_dial_delay_enable Description Enable to add a one second delay before PIN numbers are masked By default the PIN number is masked immediately Values 0 disabled 1 enabled Default 0 Setting security pwd_dial_prefix De...

Page 165: ...ying the date Values DD MM YY MM DD YY YY MM DD Default DD MM YY Setting time_date 24hr_clock Description Enables or disables 24 hour clock Values 0 disabled 1 enabled Default 1 Setting time_date ntp_server Description Enables or disables NTP server to set time and date Values 0 disabled 1 enabled Default 1 Setting time_date ntp_server_addr Description Sets the URL for the NTP server Values Text s...

Page 166: ... Canary Europe London Africa Casablanca Europe Tirane Europe Vienna Europe Brussels Europe Zagreb Europe Prague Europe Copenhagen Europe Paris Europe Berlin Europe Budapest Europe Rome Europe Luxembourg Europe Skopje Europe Amsterdam Africa Windhoek Europe Tallinn Europe Helsinki Asia Gaza Europe Athens Asia Jerusalem Asia Amman Europe Riga Asia Beirut Europe Chisinau Europe Kaliningrad Europe Buc...

Page 167: ... Sets the month that daylight savings time starts Values January December Default March Setting time_date daylight_saving_start_week Description Sets the week that daylight savings time starts Values 1 5 Default 2 Setting time_date daylight_saving_start_day Description Sets the day that daylight savings time starts Values Sunday Monday Tuesday Wednesday Thursday Friday Saturday Default Sunday Sett...

Page 168: ...savings time ends Values 00 00 23 00 Default 02 00 Setting time_date daylight_saving_amount Description Sets the daylight savings time offset in minutes Values 0 255 Default 60 Setting time_date timezone_dhcp_option Description Enables or disables DHCP option 2 100 101 for determining time zone information Values 0 disabled 1 enabled Default 0 Setting time_date ntp_server_update_interval Descripti...

Page 169: ...file The log settings follow the format log element All the log settings are included in the general configuration file Setting log syslog_enable Description Enables or disables log output to syslog server Values 0 disabled 1 enabled Default 0 Setting log syslog_server_address Description Sets the syslog server IP address Values IPv4 IPv6 or FQDN Default Blank Setting log syslog_server_port Descri...

Page 170: ...P736 deskset s access to the LDAP directory Values 0 disabled 1 enabled Default 0 Setting remoteDir ldap_directory_name Description Sets the LDAP directory name Values Text string Default Blank Setting remoteDir ldap_server_address Description Sets the LDAP server IP address Values Text string Default Blank Setting remoteDir ldap_port Description Sets the LDAP server port Values 1 65535 Default 38...

Page 171: ...r directory may include attributes like cn common name or ou organizational unit or dc domain component For example ou accounting dc vtech dc com Values Text string Default Blank Setting remoteDir ldap_max_hits Description Sets the maximum number of entries returned for an LDAP search Limiting the number of hits can conserve network bandwidth Values 0 32000 Default 200 Setting remoteDir ldap_searc...

Page 172: ...ank Setting remoteDir ldap_lastname_attribute Description Sets the last name attributes Values Text string Default Blank Setting remoteDir ldap_work_number_attributes Description Sets the number attributes Enter the number attributes that you want the VSP736 to display for each entry returned after an LDAP search Separate each attribute with a space For example telephoneNumber mobile will display ...

Page 173: ...e matched against LDAP entries If a match is found the LDAP entry is displayed for dialing Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_enable Description Enables or disables the Broadsoft phonebook Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_display_name Description Sets the Broadsoft Phonebook display name Values Text string Default Blank Setting remote...

Page 174: ...oadsoft_dir_type Description Sets the Broadsoft Phonebook directory type Values Group GroupCommon Enterprise EnterpriseCommon Personal Default Group Setting remoteDir ldap_check_certificate Description Enables or disables accepting only a trusted LDAP certificate Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_check_certificate Description Enables or disables accepting only a tru...

Page 175: ...ility of the phone s embedded WebUI Values 0 disabled 1 enabled Default 1 Setting web http_port Description Sets the http port when http is enabled Values 1 65535 Default 80 Setting web https_enable Description Sets server to use the https protocol Values 0 disabled 1 enabled Default 0 Setting web https_port Description Sets the https port when https is enabled Values 1 65535 Default 443 Setting w...

Page 176: ...ables using each enabled account s Registration server SIP server Outbound Proxy server and Backup Outbound Proxy server as sources for trusted SIP traffic Values 0 disabled 1 enabled Default 0 Setting trusted_ip only_accept_allowed_ip Description Enables or disables using the Allowed IP list to filter network traffic When enabled all unsolicited IP traffic will be blocked unless it is from one of...

Page 177: ...he VSP736 General configuration file settings Setting user_pref account x ringer Description Sets the ring tone for account x Values 1 10 Default 1 Setting user_pref web_language Description Sets the language that appears on the WebUI Values en en GB es MX es fr CA fr de it pt nl el ru tr pl Default en Setting user_pref language Description Sets the language that appears on the device screen Value...

Page 178: ...call or when a network error condition keep alive failure occurs Values 0 disabled 1 enabled Default 0 Setting user_pref account x diversion_display Description Enables or disables the display of diversion name addr info if available for calls forwarded to account x Values 0 disabled 1 enabled Default 1 Setting user_pref blf_indication_option Description Configures the BLF LED behavior for differe...

Page 179: ...Values 10 300 Default 30 Setting user_pref call_waiting tone_enable Description Enables or disables the call waiting tone Values 0 disabled 1 enabled Default 1 Setting user_pref call_waiting tone_interval Description Sets the interval for the call waiting tone in seconds Values 10 60 Default 30 Setting user_pref call_waiting mode Description Enables or disables rejecting calls if already on a call...

Page 180: ...oing off hook with no action taken in seconds After the absent timeout the phone returns to idle mode Values 10 60 Default 30 Setting user_pref speaker_volume Description Sets the speakerphone volume Values 1 9 Default 5 Setting user_pref headset_volume Description Sets the headset volume Values 1 9 Default 5 Setting user_pref handset_volume Description Sets the corded handset volume Values 1 9 De...

Page 181: ...n a previously busy number is available and asks them whether they wish to call the number back Values 0 disabled 1 enabled Default 0 Setting call_settings account x call_completion_alert_enable Description Enables or disables an audible alert similar to a hold reminder alert tone if the user is on another call when the auto redial interval expires Values 0 disabled 1 enabled Default 1 Setting cal...

Page 182: ...Setting call_settings account x call_fwd_always_enable Description Enables or disables Call Forward Always for account x Values 0 disabled 1 enabled Default 0 Setting call_settings account x call_fwd_always_target Description Sets the Call Forward Always target number for account x Values Text string Default Blank Setting call_settings account x call_fwd_busy_enable Description Enables or disables...

Page 183: ...escription Enables or disables missed call alerts Values 0 disabled 1 enabled Default 1 Setting call_settings hotline_enable Description Enables or disables the hotline feature Values 0 disabled 1 enabled Default 0 Setting call_settings hotline_account Description Sets the account used for dialing the hotline number Values 0 6 Default 0 default account Setting call_settings hotline_number Descript...

Page 184: ... x feature Description Assigns a feature to PFK x Values unassigned line dir call log redial messages dnd cfwd all cfwd busy cfwd no answer quick dial busy lamp field acd page multicast page park call retrieve parked call in call dtmf callback group call pickup direct call pickup prefix_dial chp hg sf lock_key flash xml app Default See Programmable Feature Keys on page 13 Setting pfk x quick_dial ...

Page 185: ...ount and the PFK page destination value Values text string Default blank Setting pfk x park_destination Description If required by your service provider and sip_account x park_variant setting enter a value for the park orbit or extension Values text string Default blank Setting pfk x park_retrieval_source Description If required by your service provider and sip_account x park_variant setting enter...

Page 186: ...ring Default blank Setting pfk x hunt_group Description If pfk x feature value is hg enter the hunt group extension number assigned for this pfk Values text string Default blank Setting pfk x secretarial_filtering Description If pfk x feature value is sf enter the manager s extension number assigned for this pfk Values text string Default blank Setting pfk x xml_uri Description If pfk x feature is...

Page 187: ...y quick_dial Description Sets the quick dial string to use if quick dial is assigned to the key Values Text string SIP URI Default Blank Setting pfk hardkey multicast_zone Description Sets the multicast paging zone if multicast page is assigned to the key Values 1 10 Default Blank Setting pfk hardkey page_destination Description If required by your service provider enter a page destination number ...

Page 188: ...dialing string Values text string Default blank Setting pfk hardkey xml_uri Description If pfk hardkey feature is xml app enter the URI to fetch the XML application to be executed Values text string Default blank Setting pfk hardkey direct_pickup Description If pfk hardkey feature is direct call pickup enter the Direct Call Pickup feature access code FAC Values text string Default blank Setting pf...

Page 189: ...l pad key ranging from 1 to 0 with 0 being the 0 OPER key All the speed dial settings are included in the MAC specific configuration file Setting speed_dial x name Description Sets the name associated with the phone number for dial pad key x The name is visible on the VSP736 LCD Values Text string Default Blank Setting speed_dial x number Description Sets the phone number that dial pad key x dials...

Page 190: ... good audio quality with the minimal possible delay Values 30 500 Default 70 Setting audio x adaptive_jitter min_delay Description When in adaptive jitter buffer mode set the minimum delay in ms desirable to maintain data packet capture and audio quality Values 20 250 Default 60 Setting audio x adaptive_jitter target_delay Description When in adaptive jitter buffer mode set the target delay in ms ...

Page 191: ...onfiguration File Parameter Guide 191 Back to Contents VSP736 Administrator and Provisioning Manual Setting audio x rtp port_end Description Sets the Local RTP port range end Values 1 65535 Default 19000 ...

Page 192: ...rameters follow the format ringersetting x element where x is the instance of the setting ranging from 1 to 8 All the ringer settings are included in the general configuration file Setting ringersetting x ringer_text Description Enter the text that will match the info parameter and play the ringer tone The matching of the info parameter and ringer_text setting is case sensitive Values Text string ...

Page 193: ...Ensure that a microSD is also inserted into the unit All the call recording settings are included in the general configuration file Setting call_record enable Description Enables call recording on the deskset Values 0 disabled 1 enabled Default 0 Setting call_record tone_enable Description Enables a call record tone to be played over the line when recording begins and ends Values 0 disabled 1 enab...

Page 194: ... the phone in the following cases When the phone acts as a web server for the user to manage configurations When the phone acts as a client for applications where HTTP is supported File parameter values are URLs that direct the VSP736 to the location of the file to be imported The URL of certificate to be imported should follow the format protocol user password host port url path None of these set...

Page 195: ...pload a custom device certificate to override the factory installed device certificate Values Text string Default Blank Setting file action Description Enables you to delete certain certificates removecertificate_customdevice remove the custom device certificate and resume the use of the factory installed device certificate removecertificate_allnonprotected remove all non protected trusted certifi...

Page 196: ...ile language deskset url Description URL of the Deskset UI Custom Language file to be imported Values Text string Default Blank Setting file language webui url Description URL of Web UI Custom Language file to be imported Values Text string Default Blank Setting file custom_ringer Description Enter URI to WAV file for a custom ringer The custom ringer replaces Ringtone 10 on Ringer tone menu For m...

Page 197: ...ng directory entries Values Text string Default Blank Setting file contact blacklist append Description URL of contact blacklist to be imported Entries in the imported file will be added to existing blacklist entries Values Text string Default Blank Setting file contact blacklist overwrite Description URL of contact blacklist to be imported Entries in the imported file will replace all existing di...

Page 198: ... included in the general configuration file Setting xml_app http_push_enable Description Enable or disable HTTP push which enables the phone to display XML objects that are pushed to the phone from the server via http https POST or SIP NOTIFY Values 0 disabled 1 enabled Default 0 Setting xml_app push_during_call_enable Description Enable or disable the phone to display pushed XML objects during a ...

Page 199: ...of phone bootup Values Text string Default Blank Setting system_event registered action_uri Description Enter URI for GET request triggered at end of line registration Values Text string Default Blank Setting system_event on_hook action_uri Description Enter URI for GET request triggered when phone goes from active to idle Values Text string Default Blank Setting system_event off_hook action_uri D...

Page 200: ...nterval Description Enter interval in seconds between poll action_uri requests Values 1 65535 Default 3600 Setting system_event connected action_uri Description Enter URI for GET request triggered when phone has active call or is paging Values Text string Default Blank Setting system_event registration_event action_uri Description Enter URI for GET request triggered when the registration state cha...

Page 201: ...e the TR 069 subsystem Values 0 disabled 1 enabled Default 0 Setting tr069 acs url Description Enter the URL to the auto configuration server ACS Values Text string Default Blank Setting tr069 acs username Description Enter user name for ACS authentication Values Text string Default Blank Setting tr069 acs access_password Description Enter password for ACS authentication Values Text string Default...

Page 202: ...tr069 connection_request username Description Set the user name for authenticating the connection sent from the ACS Values Text string Default Blank Setting tr069 connection_request access_password Description Set the password for authenticating the connection sent from the ACS Values Text string Default Blank ...

Page 203: ...35 Hz amp1 30 6 dB freq2 0 65535 Hz amp2 30 6 dB freq3 0 for future development modifying attribute has no effect amp3 0 for future development modifying attribute has no effect freq4 0 for future development modifying attribute has no effect amp4 0 for future development modifying attribute has no effect on duration 0 65535 milliseconds off duration 0 65535 milliseconds repeat count 0 65535 All t...

Page 204: ...the hold reminder tone Values 1 5 Default 1 Setting tone hold_reminder_tone element 1 Description Defines the hold reminder tone element 1 Values Tone element string Default 1 770 22 0 0 0 0 0 0 300 0 1 Setting tone hold_reminder_tone element x Description Defines the hold reminder tone element x x 2 5 Values Tone element string Default Blank Setting tone hold_reminder_tone num_of_repeat_all Descr...

Page 205: ...lements in sequence that is repeating back to the first element Values 0 65535 Default 0 Setting tone stutter_dial_tone num_of_elements Description Sets the number of tone elements for the stutter dial tone Values 1 5 Default 2 Setting tone stutter_dial_dial_tone element 1 Description Defines the stutter dial tone element 1 Values Tone element string Default 2 440 22 350 22 0 0 0 0 100 100 10 Sett...

Page 206: ... element 1 Values Tone element string Default 2 480 22 620 22 0 0 0 0 500 500 65535 Setting tone busy_tone element x Description Defines the busy tone element x x 2 5 Values Tone element string Default Blank Setting tone busy_tone num_of_repeat_all Description Sets the number of repeats of all elements in sequence that is repeating back to the first element Values 0 65535 Default 0 Setting tone ri...

Page 207: ...ption Sets the number of tone elements for the dial tone Values 1 5 Default 1 Setting tone dial_tone element 1 Description Defines the dial tone element 1 Values Tone element string Default 2 440 22 350 22 0 0 0 0 65535 0 65535 Setting tone dial_tone element x Description Defines the dial tone element x x 2 5 Values Tone element string Default Blank Setting tone dial_tone num_of_repeat_all Descrip...

Page 208: ...000 1 Setting tone congestion_tone element x Description Defines the dial tone element x x 4 5 Values Tone element string Default Blank Setting tone congestion_tone num_of_repeat_all Description Sets the number of repeats of all elements in sequence that is repeating back to the first element Values 0 65535 Default 65535 Setting tone auto_answer_tone num_of_elements Description Sets the number of ...

Page 209: ...escription Sets the number of repeats of all elements in sequence that is repeating back to the first element Values 0 65535 Default 0 Setting profile admin access_password Description Sets the administrator password for accessing the admin menus on the VSP736 and the WebUI Values Text string 15 characters maximum Default admin Setting profile enable_periodic_insecure_password_alert Description En...

Page 210: ...wed Values Text string Default Blank Setting page_zone x multicast_address Description Enter the multicast IP address that the VSP736 will monitor The range of valid IP addresses is 224 0 0 0 to 239 255 255 255 Values IPv4 IPv6 or FQDN Default Blank Setting page_zone x multicast_port Description Enter the multicast port associated with the multicast IP The range of valid ports is 1 to 65535 Values...

Page 211: ...ovisioning Manual Setting page_zone call_priority_threshold Description Set the call_priority_threshold If the paging zone priority page_zone x priority is higher or equal to the call priority then a multicast page can interrupt an active dialing or incoming call Values 1 10 Default 2 ...

Page 212: ...ngs are part of the general configuration file Setting phonelock type Description Sets the phone lock type Values disabled restricted_config restricted_call emergency_call_only Default disabled Setting phonelock pin Description Sets the pin for unlocking the phone Values 4 to 15 digits Default 1234 Setting phonelock autolock_timeout Description Sets the delay in seconds before the phone locks when...

Page 213: ...d in the general configuration file Setting softkey idle Description Specifies the soft keys visible on the idle screen Values blank dir call_log redial message dnd cfwd cfna cfwd_all cfwd_busy intercom retrieve callback grp_pickup dir_pickup line settings Default line cfwd dir settings Setting softkey call_active Description Specifies the soft keys visible on the active call screen Values blank n...

Page 214: ...r through the correct ports The DECT headsetdoesn t register Registration failed appears on the screen Ensure the headset is fully charged and in the charger Remove and replace the headset in its charger before selecting Register on the VSP736 Ensure the headset is not already registered to another phone If it has been registered to another phone deregister it The DECT handset doesn t register Reg...

Page 215: ...es not have power source or during a power outage Make sure you plug the Ethernet cable connected to the router into the VSP736 Ethernet port and the Ethernet cable connected to the computer into the VSP736 PC port The firmware upgrade or configuration update isn t working Before using the WebUI ensure you have the latest version of your web browser installed Some menus and controls in older brows...

Page 216: ...ries in text editing fields Blind Starts the blind transfer process for the active call Bridge Joins the two active calls in a conference and returns to idle screen Callback Dials the last missed caller Cancel Quits the current page without saving any settings Conf Opens the live dialing editor to enter or insert digits for the conference target Del All Deletes all records in a list Delete 1 Delet...

Page 217: ...reen Reject Rejects an incoming call Resume Resumes a call put on hold Save 1 Saves current setting 2 Begins save process Search Opens the Directory search editor begins a search Select Selects a highlighted option Settings Opens the User settings menu Set Conf Confirms to set up conference SetXfer Confirms to transfer call Split Breaks a conference or call progress into multiple calls Status Acce...

Page 218: ... near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your VSP736 deskset has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild s...

Page 219: ...tions Inc 9590 SW Gemini Drive Suite 120 Beaverton OR 97008 ATTN Information Technology Group VSP736 GPL code request If your request does not fully comply with the foregoing requirements VTech reserves the right to reject your request Further by requesting and receiving the available code you release VTech its affiliates and its and their officers directors employees and representatives VTech Par...

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