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16
trOuBLeshOOtinG
Check this section if you experience difficulty with operating the
Kidizoom
®
Lightning McQueen Digital camera
.
Problem
Correction
Camera stops
working
1. Let the camera sit for a few minutes without
batteries, and then replace the batteries.
2. Turn the unit ON. The unit should now be
ready for use.
3. If the unit does not work, replace the
batteries with a brand new set of batteries.
Image taken is not
clear
1. Check if the camera is being held steadily.
2. Make sure that the lighting conditions of
the shooting environment are good.
3. Check to see if the camera lens protection
window is clean.
Cannot connect to
computer
Check the connections on the USB cable
(not included) between the camera and
the computer, and review the appropriate
procedure in this manual.
Cannot save files
Check if the memory card is full. If there is no
memory card inserted, check the
Kidizoom
®
Lightning McQueen Digital camera
internal
memory.
Can’t view the
transferred video or
photo files
Check if the transferred files are stored in the
correct directory of the
Kidizoom
®
Lightning
McQueen Digital camera
. Photos should be
stored in the DOWNLOAD/PHOTO folder and
videos should be stored in the DOWNLOAD/
VIDEO folder when the camera is connected
to a computer.
Screen displays
incorrectly
Turn off the camera and let it sit for a few
minutes without batteries, then replace the
batteries.