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Appendix
41
Troubleshooting
If you have dffculty wth ths product, please try the
suggestons below. For customer servce, contact VTech
on 1 300 369 193.
My baby monitor does not work at all.
Make sure the baby unt and the parent unts are nstalled correctly
(pages 2 to ).
Make sure the parent unt battery pack s nstalled (pages 6 to 7)
and charged correctly (page 9). For optmum daly performance,
charge the parent unt when t s not s use.
Make sure the power adapters are securely plugged nto the power
outlet.
Make sure the power adapter cords are plugged frmly nto the baby
unt and parent unt.
Make sure the baby unt and the parent unt are turned on.
The parent unt may be too far away from the baby unt. Move the
parent unt closer to the baby unt (but not less than 1 metre).
Unplug the electrcal power to the baby unt and parent unt. Wat
for approxmately 15 seconds, then plug t back n. Turn on the baby
unt and the parent unt. Allow up to one mnute for the baby unt
and the parent unt to synchronze.
Charge the battery n the parent unt for up to 3 hours.
If the battery s completely depleted, t may take up to 30 mnutes
to charge the parent unt before t can be used for a very short tme
(page 9).
Remove and nstall the battery agan. If that stll does not work, t
may be necessary to purchase a new battery.
Large obstructons may mpact the recepton. Try to relocate the
baby unt, away from large obstructons such as walls and doors.
Other electronc products may cause nterference wth your vdeo
and audo montor. Try nstallng your vdeo and audo montor as
far away from these electronc devces as possble: wreless routers,
rados, cellular telephones, ntercoms, room montors, televsons,
personal computers, ktchen applances and cordless telephones.
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