VTech AM18047 Page 87 User Manual Download

Page: 87 / 111

If you have difficulty with your telephone, please try the
suggestions below. For customer service, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada,
dial

1 (800) 267-7377

The handset registration is unsuccessful.
• Follow the handset registration instructions to register the

handset again (see

Add and register a handset on page

8).

My telephone doesn’t work at all.
• Make sure the power cord is securely plugged in.
• Make sure you plug the battery connector securely into the

cordless handset.

• Make sure you plug the telephone line cords securely and firmly

into the console and the telephone wall jacks.

• Charge the battery in the cordless handset for at least 11 hours.

For optimum daily performance, return the cordless handset to
the charger when not in use.

• If the battery is depleted, charge the handset for at least

30 minutes before you use it. See page 4 for details.

• You may need to purchase a new battery. Refer to

Battery

installation and charging on pages 4-5.

Appendix

Troubleshooting

Summary of Contents for AM18047

Page 1: ...BC User s manual CM18045 AM18047 4 Line Small Business System Cordless Handset Go to www vtechphones com to register your product for enhanced warranty support and the latest VTech product news ...

Page 2: ...ech product can be found on the bottom of the charger Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service T Compatible with Hearing Aid T Coil TIA 1083 Telephones identified with this logo have reduced noise and interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a tradem...

Page 3: ... Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquid unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly Avoid placing the telepho...

Page 4: ...gged switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs To minimize or prevent such interference do not place the console of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will of...

Page 5: ...ess telephones directly over the pacemaker such as in a breast pocket when it is turned ON Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Especially about telephone answering systems Two way recording This unit does not sound warning beeps to inform the other p...

Page 6: ...dless handset Battery compartment cover Belt clip Quick start guide GP1250 User s manual CM18045 AM18047 4 Line Small Business System Cordless Handset Go to www vtechphones com to register your product for enhanced warranty support and the latest VTech product news BC Quick start guide CM18045 AM18047 4 Line Small Business System Cordless Handset Go to www vtechphones com to register your product ...

Page 7: ...r 25 Handset name 25 Factory reset 26 Handset information 26 User support 26 Telephone operation Telephone operation 27 Line indicators 27 Making and ending a call 27 On hook dialing predialing 27 Using the speakerphone 28 Answering a call 28 Temporary ringer silencing 28 Lock keypad 28 Options while on calls 29 Call waiting 29 Volume control 29 Mute 29 Hold 30 Switching between lines 30 Call priv...

Page 8: ...ntries 50 Search directory 51 Search by name 51 Dial delete or edit entries 52 Display dial 52 Delete an entry 52 Edit an entry 52 Call history About the caller ID 53 Information about caller ID with call waiting 53 Caller ID information 54 How the caller ID information call log works 54 Caller ID operation 55 Memory match 55 Missed new calls indicator 55 Review the caller ID information 56 View d...

Page 9: ...messages 69 Delete all mailbox messages 70 Record memo 71 Remote access 72 Appendix Deregister a handset 74 Handset display screen messages 75 Troubleshooting 78 Maintenance 87 FCC Part 68 and ACTA 88 FCC Part 15 90 California Energy Commission battery charging testing instructions 91 For C UL compliance only 92 Limited warranty 96 Technical specifications 99 Index 100 ...

Page 10: ...tall the handset close to a power outlet not controlled by a wall switch The handset can be placed on a flat surface or vertically mounted on the wall pages 6 7 Your product may be shipped with a protective sticker covering the handset display remove it before use For customer service or product information visit our website at www vtechphones com or call 1 800 595 9511 In Canada dial 1 800 267 73...

Page 11: ...cordless telephones Excessive heat sources Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting Excessive dust sources such as a workshop or garage Excessive moisture Extremely low temperature Mechanical vibration or shock such as on top of a washing machine or work bench ...

Page 12: ...r website at www vtechphones com or call 1 800 595 9511 In Canada dial 1 800 267 7377 The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet Plug the power adapter into an electrical outlet not controlled by a wall switch ...

Page 13: ...nutes to give the handset enough charge to use the telephone for a short time When the battery is low the handset shows a flashing Battery indicators Battery status Action The screen is blank or shows Place in charger and flashes The battery has no or very little charge The handset cannot be used Charge without interruption at least 30 minutes The screen shows and it flashes Battery has enough cha...

Page 14: ...s into place 3 Charge the handset by placing it face forward in the charger The charge light is on when charging Install the battery as shown below 1 2 3 NOTES Use only the supplied rechargeable battery or replacement battery model BT283342 To order a replacement battery visit our website at www vtechphones com or call 1 800 595 9511 In Canada dial 1 800 267 7377 If you do not use the handset for ...

Page 15: ...eed a professional to install the charger To mount the charger on the wall 1 Use a pencil to mark the desired positions of the two holes on the wall make sure the space between the two holes is 30mm Drill two holes in the wall according to the marks Screw spacing 30mm 1 18 inches 2 If you drill the holes into a stud go to step 3 OR If you drill the holes into an object other than a stud insert the...

Page 16: ...ptional 3 Insert the screws not provided into the holes and tighten them until only 1 4 inch of the screws are exposed 4 Align the holes at the back of the charger with the screws on the wall and slide the charger down until it locks into place ...

Page 17: ...Registering 4 On the handset press The handset shows Registering 5 You hear a beep sound when the registration process is successful The handset shows Handset X registered X represents the extension number ranged from 1 to 9 It takes up to 60 seconds to complete the registration process 6 Press a line key LINE 1 LINE 4 If you hear a dial tone the registration was successful NOTE If the registratio...

Page 18: ...lip Optional Install the belt clip if desired To release the belt clip pull and unlock one flap from its notch first before detaching the whole belt clip from the handset Snap the belt clip into notches on both sides of the handset ...

Page 19: ...ree when you install any industry standard 2 5mm corded telephone headset purchased separately Getting started Add a corded headset Optional Side view of the handset Plug a 2 5 mm headset into the HEADSET jack on the side of the handset ...

Page 20: ... key LINE 1 LINE 2 LINE 3 LINE 4 Press to make a call on the desired line Press to answer a call INT Press to make an intercom call when in idle REDIAL PAUSE Press to view the last 10 numbers dialed SPEAKER Press to turn on the handset speakerphone Press again to resume normal handset use Getting started Handset overview ...

Page 21: ... setting CID Press to scroll down while in menus Press to show the caller ID history when the telephone is not in use OFF CANCEL While using menus press to return to idle mode During a call press to hang up DND Do not disturb In idle mode press and hold to turn the feature on Press and hold again to turn off MUTE DELETE During a call press to mute the microphone While predialing press to delete di...

Page 22: ...he main menu or press M Box to show the answering system menu Press DIR or CID to scroll through menu items Press MENU SELECT or Select to select or save changes to a highlighted menu item Press OFF CANCEL or Back to cancel an operation exit the menu display or return to the idle screen Answering system menu Play messages Mailbox On Off Record memo Gen MB Settings Remaining time Delete all old ...

Page 23: ... LCD contrast key tone auto key lock LCD language Primary line call privacy handset name and hold remainder Primary line defines which line is automatically selected each time you pick up the corded handset or press the speakerphone Call privacy defines whether other extensions can barge in to join a call in progress Pages 22 25 Speed dial Program the desired telephone numbers or extension numbers...

Page 24: ...emo Record reminders for yourself or others who are using the same telephone system Page 71 Gen MB Play or delete messages in the general mailbox Pages 68 69 Settings Set up the handset s private mailbox Mailbox On Announce only Set the number of rings before the system answers the incoming calls and record your own greeting announcements Remote access Modify the passcode for users to access priva...

Page 25: ... place Call intercept Set whether users of other system extensions can intercept and stop a recording in private mailbox and talk to the caller Msg alert tone Set whether a tone is played in idle mode when there are unattended messages in the private mailbox Pages 61 66 Remaining time Check the remaining recording time and number of messages available in the private mailbox Page 66 Delete all old ...

Page 26: ...n Ringer off On steadily when the ringer volume is set to OFF or the do not disturb function is on Headset On steadily when using a corded headset Battery indicator Shows the battery status Mute Microphone is muted Priv On steadily when the call privacy feature is set to On Recording call On steadily when recording a call Conf On steadily during a conference call Getting started Handset screen ico...

Page 27: ...when the handset is charging in the charger LINE 1 LINE 2 LINE 3 LINE 4 On when the telephone line is in use Flashes slowly when the telephone line is on hold Flashes quickly when there is an incoming call Backlight lighted display and dial pad On when the handset is lifted from the charger On when a key is pressed SPEAKER light On when the speakerphone is in use Large Lighted Display INT On when ...

Page 28: ...CID to scroll to the feature to be changed The symbol indicates the selected menu item 3 Press MENU SELECT or the Select softkey to select the menu item 4 Press Back to exit setup without making changes 5 Press OFF CANCEL to back to the idle mode NOTE Press OFF CANCEL to cancel an operation exit the menu display or return to idle mode Telephone settings Telephone setup ...

Page 29: ... VOLUME on the handset to adjust the ringer volume 5 Press MENU SELECT or Save to save the setting and return to the previous menu There is a confirmation tone To exit without making changes press OFF CANCEL or Back OR When the handset is idle press VOLUME to adjust the ringer volume then press MENU SELECT or Save to save NOTES The ringer volume also determines the ringer volume for intercom calls...

Page 30: ...e setting and return to the previous menu There is a confirmation tone To exit without making changes press OFF CANCEL or Back 7 Repeat steps 4 6 above to choose ringer tones for other lines if desired Do not disturb DND Use this feature to silence your handset When you activate the do not disturb function the icon and Do Not Disturb appear on the handset screen You will not receive any paging cal...

Page 31: ...to save the setting and return to the previous menu You hear a confirmation tone To exit without making changes press OFF CANCEL or Back Key tone The handset is set to beep with each key press If you turn off the key tone there are no beeps when you press keys 1 When the handset is idle press MENU SELECT 2 Press DIR or CID to scroll to Handset setup then press MENU SELECT or Select 3 Press DIR or ...

Page 32: ...OTES To manually lock and unlock the keypad see page 28 When the handset keypad is locked and there is an incoming call on a line you cannot answer the call if the handset does not belong to the line s ring group Refer to Handset information on page 26 to see which ring group s it belongs to LCD Language This feature allows you to change the language used for handset displays By default the langua...

Page 33: ...previous menu You hear a confirmation tone To exit without making changes press OFF CANCEL or Back Call privacy The call privacy is set to Off by default The handset allows other extensions to join a call in progress You can turn this setting on to ensure that only one device uses a line at a time 1 When the handset is idle press MENU SELECT 2 Press DIR or CID to scroll to Handset setup then press...

Page 34: ...ave the setting and return to the previous menu You hear a confirmation tone To exit without making changes press OFF CANCEL or Back Handset name Use this feature to rename the handset 1 When the handset is idle press MENU SELECT 2 Press DIR or CID to scroll to Handset setup then press MENU SELECT or Select 3 Press DIR or CID to scroll to Handset name then press MENU SELECT or Select 4 Use the dia...

Page 35: ...CANCEL or No Handset information This feature displays the ring group status of the handset and the extension number of an accessory paired to the handset Ring group defines if the handset will ring when there is an incoming call at the corresponding line To change the setting and for more details refer to the Ring group section in the user s manual of CM18445 AM18447 console 1 When the handset is...

Page 36: ...NE 1 LINE 4 2 Wait for a dial tone then enter the telephone number The screen displays the elapsed time as you talk in hours minutes and seconds To end a call Press OFF CANCEL or return the handset to the charger to hang up NOTE The elapsed time is not affected by accessing services from your telephone service provider On hook dialing predialing 1 Enter the telephone number Press MUTE DELETE to ma...

Page 37: ...n temporarily silence the ringer of the handset without disconnecting the call Press MUTE DELETE to silence the ringer The next call rings normally at the preset volume Lock keypad While the handset is idle press Lock and then OK to lock the keypad You hear a confirmation tone Press Unlock and then OK to unlock the keypad NOTE When the handset keypad is locked and there is an incoming call on a li...

Page 38: ...set the listening volume to one of six levels for the handset and speakerphone While on a call press VOLUME to adjust the listening volume NOTE Handset and speakerphone volume settings are independent Mute Use this feature during a telephone conversation to silence the microphone You can hear the caller but the caller cannot hear you To mute a call Press MUTE DELETE When mute is on the screen disp...

Page 39: ...e When you put a call on hold the caller will hear the music that comes with the telephone system To change the setting and for more details refer to the Music on hold section in the user s manual of CM18445 AM18447 console NOTES The call privacy setting in Handset setup menu remains unchanged after the call is put on hold The call ends automatically after it is put on hold for 15 minutes Switchin...

Page 40: ...NU SELECT 2 Press DIR or CID to scroll to Private then press MENU SELECT or Select Other extensions can now join the call by pressing the corresponding line key LINE 1 LINE 4 To turn call privacy back on during a call 1 During the call press MENU SELECT 2 Press DIR or CID to scroll to Private then press MENU SELECT or Select The handset displays Priv No extension can join the call now If another e...

Page 41: ...CT or Select to start recording 3 The recording starts and the screen shows Recording call Both the handset user and the far end party hear a beep sound NOTE To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call you should start the recording process and then inform the other party that you are recording the call To stop recording Press OFF...

Page 42: ...o scroll to the desired entry 2 Press MENU SELECT to dial the desired number To exit without making changes press Back and continue with the conversation To access the call history while on a call 1 Press CID then press DIR or CID to scroll to the desired entry 2 Press MENU SELECT to dial the desired number To exit without making changes press Back and continue with the conversation To access the ...

Page 43: ...alled number 2 Press DIR or CID to scroll to the desired redial number 3 Press Add The handset displays Edit number Use the dialing keys to edit the number Press MUTE DELETE to delete a digit Press and hold MUTE DELETE to delete all digits Press DIR or CID to move the cursor to the left or right Press Flash to store a flash signal as part of a dialing sequence An F appears on the screen 4 Press ME...

Page 44: ...35 Telephone operation Redial To delete a redial number While the screen displays the desired number press MUTE DELETE to delete the number from the redial memory You hear a confirmation tone ...

Page 45: ...esired extension then press MENU SELECT or Select The called extension picks up the intercom call and the outside call is put on hold OR Press and hold the speed dial key assigned with the desired extension number The called extension picks up the intercom call 2 Press another available line key to make an outside call The original intercom call is put on hold When the external party picks up you ...

Page 46: ... intercom call and the outside call is put on hold OR Any system extension can press the line key currently in use to create a conference with the console and the external party If the call privacy of your handset is set to On follow the instructions of To turn call privacy off during a call on page 31 to turn off the setting temporarily 3 Press MENU SELECT then press DIR or CID to scroll to Confe...

Page 47: ...R or CID to scroll to Conference Press MENU SELECT again or Select to resume the conference call To drop an outside line 1 Press MENU SELECT 2 Press MENU SELECT then press DIR or CID to select End line 3 Press DIR or CID to choose the line number that you want to drop 4 Press MENU SELECT to confirm To drop an intercom call 1 Press INT to activate the intercom call that you want to drop The externa...

Page 48: ...39 Telephone operation Conference call To end a conference call Press OFF CANCEL or return the handset to the charger to hang up The call will be ended when all parties hang up ...

Page 49: ...xtension numbers as speed dial entries see Assign a speed dial entry on pages 41 42 you can initiate an intercom by pressing the desired speed dial key NOTES Before the intercom call is answered you can cancel the intercom by pressing OFF CANCEL You cannot intercom an extension that is on an intercom call Answer an intercom call When you receive an intercom call you hear a ringing tone and the han...

Page 50: ...conds To turn off the reminder beep see Hold reminder on page 25 The far end of the held intercom call will hear the music that comes with the telephone system To change the setting and for more details refer to the Music on hold section in the user s manual of CM18445 AM18447 console NOTES You can only hold one pair of intercom call The intercom call on hold is dropped after 15 minutes Handle an ...

Page 51: ...l by pressing the corresponding flashing line key LINE 1 LINE 4 on the handset before the destination device answers the call 5 Press OFF CANCEL or return the handset to the charger to hang up Transfer a call and speak to the receiving party You can transfer a call and speak to the receiving party before completing the transfer while on a call 1 Press INT on the handset while on a call 2 Press DIR...

Page 52: ...hen press MENU SELECT or Select The screen displays Paging then Press and hold PAGE to talk 3 Press and hold the PAGE key until the handset displays Paging 4 Speak towards the microphone while continuing to hold down the PAGE key Your voice is broadcast to the desired extension 5 Release the PAGE key after speaking The destination party can reply NOTES Before the paging call is answered you can ca...

Page 53: ... to Group press MENU SELECT or Select 3 Press DIR or CID to scroll to Define groups press MENU SELECT or Select 4 Press DIR or CID to scroll to a desired group Group 1 Group 3 press MENU SELECT or Select 5 Press an extension number if you want to add it into the group To remove an extension number press the same number again 6 Press MENU SELECT or Save to save the setting and return to the previou...

Page 54: ...ed extension 5 Release the PAGE key after speaking Any destination party can reply NOTES Paging all extensions will create a paging call that only involves the console and the first other four system devices If any of the console and the first other four system devices is busy it will not receive the paging call End a paging call Press OFF CANCEL to end the paging call Delete the group settings 1 ...

Page 55: ... then press MENU SELECT or Edit 4 Press DIR or CID to scroll to Add from DIR or Call extension then press MENU SELECT or Select 5 Press DIR or CID to choose a desired entry 6 Press MENU SELECT or Select to save the setting To exit without making changes press OFF CANCEL or Back To add a new phone number 1 When the handset is idle press MENU SELECT 2 Press DIR or CID to scroll to Speed dial then pr...

Page 56: ... exit without making changes press OFF CANCEL NOTES The newly added phone number will also be saved to the directory If you want to edit the phone number of the speed dial entry you need to edit it in directory Dial a speed dial entry When the handset is idle press and hold the desired speed dial key 0 9 Delete a speed dial entry 1 When the handset is idle press MENU SELECT 2 Press DIR or CID to s...

Page 57: ...es and 32 digits for telephone numbers A convenient search feature can help you quickly find and dial numbers page 51 If there are already 100 entries the handset shows Directory full when you try to create a new directory entry You cannot store a new number until you delete one If you try to view the directory when there are no entries the screen displays Directory empty Exit the directory On the...

Page 58: ...ame up to 24 characters Press MUTE DELETE to delete a character Press and hold MUTE DELETE to delete all characters Press DIR or CID to move the cursor to the left or right Press and hold 0 to add a space 4 Press MENU SELECT or Save OR 1 When the handset is idle press DIR 2 When a directory entry appears press MENU SELECT If the directory is empty press Add and then go to step 4 3 Press DIR or CID...

Page 59: ...ries appear alphabetical order 3 Press OFF CANCEL to return to idle mode OR 1 When the handset is idle press MENU SELECT 2 Press MENU SELECT or Select to choose Directory 3 Press MENU SELECT or Select to choose Review The screen displays the first entry in the directory 4 Press DIR or CID to browse through the directory Entries appear in alphabetical order 5 Press and hold OFF CANCEL to return to ...

Page 60: ...there is no entry matching the letter you press the directory shows the next closest entry or the last entry 3 To see other names starting with the letters on the same dial pad key keep pressing DIR or CID For example if you have the names Jennifer Jessie Kevin and Linda in your directory If you press 5 JKL once you see Jennifer If you press 5 JKL twice you see Kevin If you press 5 JKL three times...

Page 61: ...t to select Edit The screen displays Edit number Use the dialing keys to edit the number Press MUTE DELETE to delete a digit Press and hold MUTE DELETE to delete all digits Press DIR or CID to move the cursor to the left or right Press Flash to store a flash signal as part of a dialing sequence An F appears on the screen 3 Press MENU SELECT or Save to proceed The screen displays Edit name Use the ...

Page 62: ...g lets you see the name and telephone number of the caller before answering the telephone and while on another call The time and date along with the call information are from the telephone service provider It might be necessary to change telephone service to use this feature Contact your telephone service provider if You have both caller ID and call waiting but as separate services you might need ...

Page 63: ...Review the caller ID information to determine who called easily return the call or copy the caller s name and number into your directory The time and date of the call and the caller s name and telephone number are included in the display Caller ID information appears on the screen as the telephone rings or until the caller hangs up or the call has been answered at another extension or the call end...

Page 64: ...ID is in the format from the telephone service provider It usually delivers 10 digit telephone numbers area code plus telephone number The telephone system ignores the area code when searching for a match and displays the name of the first corresponding number from the directory Missed new calls indicator When there are new or missed calls and you try to review the caller ID log by pressing CID th...

Page 65: ...D history entries are stored in reverse chronological order starting with the most recent entry 4 To exit without making changes press OFF CANCEL twice View dialing options Although the incoming call history entries have 10 digits the area code plus the seven digit number in some areas you may need to dial the seven digits only 1 plus the seven digits or 1 plus the area code plus the seven digits ...

Page 66: ...to store a flash signal as part of a dialing sequence An F appears on the screen 3 Press MENU SELECT or Save to proceed The screen displays Edit name Use the dialing keys to edit the name Press MUTE DELETE to delete a character Press and hold MUTE DELETE to delete all characters Press DIR or CID to move the cursor to the left or right Press 0 to add a space 4 Press MENU SELECT or Save to save To e...

Page 67: ...y entries 1 When the handset is idle press CID The handset displays XX Missed Calls 2 Press MUTE DELETE the screen displays Delete all calls 3 Press Yes to confirm OR 1 When the handset is idle press MENU SELECT 2 Press DIR or CID to scroll to Call history then press MENU SELECT or Select The handset displays XX Missed Calls 3 Press MUTE DELETE the screen displays Delete all calls 4 Press Yes to c...

Page 68: ...n set as private PRIVATE NAME The name has been set as private PRIVATE CALLER Both the name and number have been set as private UNKNOWN NUMBER The number has been set as out of area UNKNOWN NAME The name has been set as out of area UNKNOWN CALLER Both the name and number have been set as out of area Call history Reasons for missing caller ID information ...

Page 69: ...private mailbox answers the call after the ring delay time you set in the Number of rings section Activate private mailbox There are three different mode of your private mailbox You can turn it On or Off or choose Announce only If you choose Announce only your handset plays an announcement only and the call is then dropped automatically 1 When the handset is idle press M Box 2 Press DIR or CID to ...

Page 70: ...se No of rings 5 Press DIR or CID to choose the desired number of times 2 7 or Toll saver Toll saver the private mailbox answers a call after two rings when there are new messages and after four rings when there are no new messages This enables you to check for new messages without paying for a toll call 6 Press MENU SELECT or Select to save the setting Voice language The default language for mail...

Page 71: ...Settings then press MENU SELECT or Select 3 Press DIR or CID to scroll to Mailbox On or Announce only then press MENU SELECT or Select 4 Press DIR or CID to scroll to Anncment setup then press MENU SELECT or Select 5 Press DIR or CID to scroll to User anncment then press MENU SELECT or Select If you have recorded your own announcement before press DIR or CID to scroll to Change 6 Press MENU SELECT...

Page 72: ...5 Press DIR or CID to scroll to User anncment then press MENU SELECT or Select The current announcement plays To play and select the default announcement 1 When the handset is idle press M Box 2 Press DIR or CID to scroll to Settings then press MENU SELECT or Select 3 Press DIR or CID to scroll to Mailbox On or Announce only then press MENU SELECT or Select 4 Press DIR or CID to scroll to Anncment...

Page 73: ...three digit remote code Press MUTE DELETE to delete a digit Press DIR or CID to move the cursor to the left or right 5 Press MENU SELECT or Save to save the setting and return to the previous menu Message Length Use this feature to set the maximum length of each recorded message The caller can record a message up to that specific time period 1 When the handset is idle press M Box 2 Press DIR or CI...

Page 74: ... scroll to On or Off 5 Press MENU SELECT or Select to save the setting and return to the previous menu Call intercept When a caller is leaving a message on your private mailbox you can stop the recording and talk to the caller by pressing the corresponding line key LINE 1 LINE 4 Choose whether private incoming messages can be intercepted by the handset during recording 1 When the handset is idle p...

Page 75: ...f 5 Press MENU SELECT or Select to save the setting and return to the previous menu NOTE You can press any keys to temporarily silence the message alert tone when it is playing The message alert tone resumes when a new message is recorded Remaining time The maximum recording time of the handset is 15 minutes You can record up to 99 messages in the handset Use this feature to check the remaining re...

Page 76: ...e is being recorded press Screen to hear the incoming message During message recording press VOLUME to adjust the volume Press Stop to stop the call screening Call intercept When a caller is leaving a message on your private mailbox you can stop the recording and talk to the caller by pressing the corresponding line key LINE 1 LINE 4 You can turn this feature on or off See Call intercept on page 6...

Page 77: ...w messages or only old messages the handset plays the messages directly OR If you have both new and old messages press DIR or CID to choose New messages to play the new messages only or Old messages to play old messages in the private mailbox Press MENU SELECT or Select to play the messages To listen to messages in the general mailbox 1 When the handset is idle press M Box 2 Press DIR or CID to sc...

Page 78: ...e announcement to delete the message The system announces Message deleted Press SPEAKER to switch between the speakerphone and handset earpiece Transfer messages When a message in the handset mailbox is playing you can transfer the message to a desired extension 1 Press MENU SELECT while the handset is playing a message 2 Press DIR or CID to scroll to a desired extension then press MENU SELECT or ...

Page 79: ...ress MENU SELECT or Select 3 The screen displays Delete all old messages Press MENU SELECT or Yes to confirm The screen displays All old msgs deleted To delete all messages in the general mailbox 1 When the handset is idle press M Box 2 Press DIR or CID to scroll to Gen MB then press MENU SELECT or Select 3 Press DIR or CID to scroll to Delete all old then press MENU SELECT or Select 4 The screen ...

Page 80: ...message to other extensions using the answering system 1 When the handset is idle press M Box 2 Press DIR or CID to scroll to Record Memo then press MENU SELECT or Select 3 Press DIR or CID to scroll to a desired extension then press MENU SELECT or Select 4 Press Record to start recording 5 Press Stop to stop recording You hear the playback of the recording 6 Press OK to save the recording or pres...

Page 81: ...tem answers enter the extension number 3 Once the private mailbox of the extension answers enter the three digit remote access code 000 is the default code see Remote access code on page 64 to change it 4 Enter the following remote commands Remote commands 1 Press to play all messages 2 Press to delete all old messages 3 Press to delete the current message during playback 4 Press to repeat the cur...

Page 82: ... the answering system successfully the answering system starts to record the message after the tone When there is no new message or all the new messages are played during remote access you hear a help menu listing all features and commands If there is no command after the help menu is played three times the call ends automatically ...

Page 83: ...ion then press MENU SELECT or SKIP 3 Press or to scroll to Deregistration then press MENU SELECT or SKIP 4 Press or to scroll to a desired extension then press MENU SELECT or SKIP 5 Deregistration will remove all existing voicemail messages saved in the selected extension Press or to scroll to Yes then press MENU SELECT or SKIP If there is no voicemail message in the extension press or to choose Y...

Page 84: ...er is saved to the directory Deleted A Caller ID history is deleted Directory empty There are no directory entries Directory full The directory is full You cannot save new entries unless you delete some current entries Do Not Disturb The do not disturb feature is on Ended You have just ended a call Extension busy The destinatioin extension is on an intercom call Intercom The handset is on an inter...

Page 85: ...l The private mailbox of the designated extension is full Message transferred to extension X A message is transferred from private mailbox of handset to mailbox of extension X No battery The battery is not properly installed and the handset is in the charger Number already saved The telephone number you have entered is already stored in the directory Paging A paging call is established to other sy...

Page 86: ...sy Try again later The private mailbox is in use or an extension is holding a call You cannot reset the handset settings to default XX Missed calls There are new calls in the caller ID history XX New messages There are new messages in the private mailbox ...

Page 87: ...wer cord is securely plugged in Make sure you plug the battery connector securely into the cordless handset Make sure you plug the telephone line cords securely and firmly into the console and the telephone wall jacks Charge the battery in the cordless handset for at least 11 hours For optimum daily performance return the cordless handset to the charger when not in use If the battery is depleted c...

Page 88: ...Try installing a new line cord I cannot dial out Try all the suggestions above Make sure you have a dial tone before dialing The cordless handset may take a second or two to find the console and produce a dial tone This is normal Wait an extra second before dialing Eliminate any background noise Noise from a television radio or other appliances may cause the phone to not dial out properly If you c...

Page 89: ... phone as far away as possible from these types of electronic devices Out of range OR No power at base appears on my cordless handset Ensure you plug the power into the console properly Move the cordless handset closer to the console You may have moved out of range Reset the console Unplug the electrical power Wait for 15 seconds then plug it back in Allow at least one minute for the cordless hand...

Page 90: ...be to high speed Internet service DSL digital subscriber line through your telephone lines you must install a DSL filter between each telephone line cord and telephone wall jack The filter prevents noise and caller ID problems as a result of DSL interference Please contact your DSL service provider for more information about DSL filters You may be able to improve the performance by installing your...

Page 91: ...d sound quality while using the speakerphone place the handset on a flat surface with the dialing keys facing up When using a speakerphone controlling background noise in your environment is essential While you are listening to your party press MUTE DELETE to temporarily turn your microphone off When it is your turn to speak remember to press MUTE DELETE again to turn the microphone on Excessive b...

Page 92: ...erating range Try moving the console to another location preferably on an upper floor If other phones in your home are having the same problem contact your telephone service provider charges may apply Test a working phone at the phone jack If another phone has the same problem contact your telephone service provider charges may apply Other electronic products such as HAM radios and other DECT phon...

Page 93: ...ne may have better reception when installed in a high area Disconnect the console from the telephone wall jack and plug in a working telephone If the other phones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply Excessive background noise will cause a speakerphone to fade in and out Try controlling...

Page 94: ... noise and caller ID problems resulting from DSL interference Please contact your DSL service provider for more information about DSL filters System does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features from your telephone service provider Caller ID features work only if both you and the caller are in areas offering caller ID service and if both ...

Page 95: ...ot fix the problem do the following in the order listed 1 Disconnect the power from the console 2 Remove the cordless handset battery 3 Wait a few minutes 4 Connect the power to the console 5 Replace the battery and place the cordless handset into the charger 6 Wait for the cordless handset to reestablish its connection with the console This will take at least one minute to finish ...

Page 96: ...l storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your cordless telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or clean...

Page 97: ... information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or a qualified installer If ...

Page 98: ...s device must accept any interference received including interference that may cause undesired operation Privacy of communication may not be ensured when using this telephone The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication ...

Page 99: ... equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Pr...

Page 100: ... to choose this handset then press MENU SELECT or SKIP 5 Press or to scroll to Yes then press MENU SELECT or SKIP The console shows Deregistering Handset X X represents the extension number The process takes up to 10 seconds to complete When the handset successfully enters the CEC battery charging testing mode its screen displays 1 Press MENU on Console Registration Register Ext 2 Press on this ex...

Page 101: ...s fins médicales est utilisé sans ventilation adéquate des endroits où se trouvent des gaz industriels dissolvants de nettoyage des vapeurs de gazoline etc une fuite de gaz naturel etc N utilisez pas ce produit près de l eau ou lorsque vous êtes mouillés Par exemple ne l utilisez pas dans des sous sols humides ou sous la douche ou près d une piscine d un bain d un évier de cuisine ou d une cuve de...

Page 102: ...s ne pas déposer la base du téléphone sans fil à proximité d un téléviseur ou magnétoscope ni directement sur celui ci Si votre téléviseur affiche des interférences éloignez le téléphone sans fil de celui ci afin de réduire les parasites Mise en garde N utilisez que les adaptateurs inclus avec ce produit Pour obtenir une pièce de rechange visitez notre site Web au www vtechphones com ou composez l...

Page 103: ...TR recommande aux médecins Avis aux détenteurs de stimulateurs cardiaques Ils doivent tenir le téléphone sans fil à une distance d au moins six pouces du stimulateur cardiaque Ils ne doivent PAS placer le téléphone sans fil directement sur le stimulateur cardiaque tel que dans une poche de chemise lorsque celui ci est en fonction Ils doivent utiliser le téléphone sans fil en l appuyant sur l oreil...

Page 104: ...pas de bips d avertissement qui permettent de prévenir l autre partie que vous enregistrez la conversation Pour assurer votre conformité aux règlements fédéraux ou provinciaux en rapport avec les enregistrements des conversations téléphoniques vous devriez informer l autre partie lorsque vous activez l enregistrement CONSERVEZ CES INSTRUCTIONS ...

Page 105: ...a materially defective PRODUCT If we repair the PRODUCT we may use new or refurbished replacement parts If we choose to replace the PRODUCT we may replace it with a new or refurbished PRODUCT of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the PRODUCT at VTech s option is your exclusive remedy VTech will return repaired or replacement prod...

Page 106: ...ee item 6 below or Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit 5 How do you get warranty service To obtain warranty service visit www vtechphones com or call 1 800 595 9511 In Canada please dial 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the PRODUCT s controls and features ma...

Page 107: ...n any such modification State Provincial Law rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase ...

Page 108: ...t wiretapping and excellent range while not interfering with wireless routers Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and console can communicate over only a certain distance which can vary with the locations of the console and handset the weather and the construction of your home ...

Page 109: ...n dialing 33 Conference call 36 39 Contrast 22 D Default setting 26 Delay 61 Deregister a handset 74 Dialing options 56 Directory 48 52 Directory capacity 48 Display dial 52 Do not disturb 21 E Edit directory 52 End a call 27 End an intercom call 40 F FCC ACTA and IC regulations 88 90 Flash 29 H Handsfree use 28 Hold 30 41 Hold reminder 25 I Icons 17 Important safety information i iii Indication 1...

Page 110: ...cord a call 32 Redial 34 35 Register a handset 8 Remaining message capacity 66 Remaining time 66 Remote access 64 72 73 Rename handset 25 Review call history 56 Review directory 50 Ringer tone 21 Ringer volume 20 S Screen contrast 22 Search by name 51 Search for a contact 51 Set default 26 Settings 19 26 Speakerphone 28 Speed dial 46 47 Switch between lines 30 System setup 19 26 T Technical specif...

Page 111: ...Limited Specifications are subject to change without notice 2017 VTech Communications Inc All rights reserved 06 17 CM18045_AM18047_CIB_V4 0 Document order number 91 010707 010 100 Designed to fit your home And your life Source of music files for the Music on hold feature FreeMusicArchive org Used under open license ...

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